Router Chose w/ Fios

Posts: 3 · New Forum Member Joined: Jan 26, 2008 Posts: 3

I got Verizon's Fios a few months ago. Now I need to get my Vonage working again. The router that Verizon provided me is the Actiontec MI424WRv2. It has the coax connection the rear. I already have the Linksys router WRTP54G from a while back this one does not have a coax connection to it. So now I am wondering is there another router that I need to go get that has the coax connection on it? I am fine with buying another router that is better. I am just a bit confused as to what I need to do to get my Vonage service working again. Thanks and I can provide any additional information. Sorry if I sound a bit unexperienced with Vonage, truthfully I am bit. Appreciate any help here.

Posts: 433 · Posted: Sat Jan 26, 2008 10:18 am Post subject:

Your router/modem combo from Verizon should have four ethernet ports on the back in addition to the coax connector. Plug your Vonage adapter into the router/modem via ethernet cable just as you did before. Here is a guide/review for your modem that should help you.

http://www.smallnetbuilder.com/content/view/30022/51/

Posts: 111 · Vonage Forum Senior Joined: Jan 26, 2008 Posts: 111

The coax port on your Actiontec gateway/router is used if you have FIOS cable TV. It feeds the coaxial cable network feeding the set-top boxes and provides their VOD (video on demand -- where you can pause, rewind, stop, etc.) and also updates the Program Guide on the cable boxes. In addition, it supplies each set-top box with an IP address -- lots of back and forth for this setup. Handshake

Any computer stuff should be plugged into the Ethernet ports or go wireless as desired. Your Vonage device plugs into one of the Ethernet ports (RJ-45 jack, cat 5e or cat 6 cable). Smile

Posts: 3 · New Forum Member Joined: Jan 26, 2008 Posts: 3

Thank you arther, I understand what you are saying. The coax port is only for the TV piece of the service. So now I have taken the CAT5 WAN and plugged that into the linksys internet port, and then plugged the CAT5 from my one computer into the computer 1 port. I login to the linksys router and it does not seem I am getting a DHCP address from Verizon. I have tried the DHCP release/renew thing and have not had any luck.

I then logged back into the Actiontec and turned off the wireless feature, but I am assuming I have to release the ip on the Actiontec as well, but can not figure out how to do so. Thanks for the help thus far.

Posts: 111 · Vonage Forum Senior Joined: Jan 26, 2008 Posts: 111

mblanco76 wrote:

Thank you arther, I understand what you are saying. The coax port is only for the TV piece of the service. So now I have taken the CAT5 WAN and plugged that into the linksys internet port, and then plugged the CAT5 from my one computer into the computer 1 port. I login to the linksys router and it does not seem I am getting a DHCP address from Verizon. I have tried the DHCP release/renew thing and have not had any luck.

I then logged back into the Actiontec and turned off the wireless feature, but I am assuming I have to release the ip on the Actiontec as well, but can not figure out how to do so. Thanks for the help thus far.

You lost me here. Rolling Eyes

I'm not sure why you are even using the Linksys, unless it is your Vonage device. Is that the case? If not you merely connect your computer and your Vonage device into the Ethernet ports on the back of the Actiontec. If you need the Linksys to feed more puters or something then there is a way to hook it up to your primary router that involves changing the IP address to one that is different than your Actiontec's and stuff like that. Get back to me with more details, ok?

Or if it is getting too off topic you can write me privately at Arthur21743(at)yahoo.com and I will try to help further.

Posts: 3 · New Forum Member Joined: Jan 26, 2008 Posts: 3

Sorry I did not mean to confuse you. When I was using Charter I used this Linksys WRTP54G, and I was using Vonage with this setup. I have never had exactly a "Vonage Device" just this Linksys router with Vonage capabilities. I do not need the extra ethernet ports, however since I already had this router I thought I might try it to see if I could get it to work with FIOS. After rereading your post I have plugged my Actiontec, from Verizon, back into the WAN port and then connected my computer back to it. Then I took the Linksys and plugged the ethernet cable from computer 2, on the actiontec, to the WAN port on the Linksys. Still nothing, as far as phone service. I will email you as well, and give you my contact information.

Thanks for your help.

Posts: 433 · Posted: Sun Jan 27, 2008 1:54 pm Post subject:

It sounds like you are on the right path now. So your Linksys is a router/pone device combo unit? When you used charter, was the linksys your primary router after the cable modem? How long ago did you switch to verizon? The Actiontec is your modem for fios, right? Also, does it have for ethernet ports on the back to connect devices from your LAN? So you have the Wan port of the Linksys connected to one of the Lan ports on the actiontec as well as your computer(s)? That should work. Have you tried rebooting everything with that setup?

Posts: 433 · Posted: Sun Jan 27, 2008 5:41 pm Post subject:

Arthur_lw wrote:

Get back to me with more details, ok?Or if it is getting too off topic you can write me privately at Arthur21743(at)yahoo.com and I will try to help further.

mblanco76 wrote:

I will email you as well, and give you my contact information.

I'm not a moderator of this forum but I would like to point out that by taking a problem privately, you basically defeat the whole idea of a support forum. Ultimately, I'm sure a solution to your problem is your main concern. However, by not continuing to post your ideas, steps taken, resolutions etc., you deprive other people of knowledge when they come to this forum in search of help. I hope you get your service up and running soon. Good luck!

Posts: 111 · Vonage Forum Senior Joined: Jan 26, 2008 Posts: 111

tglea wrote:

I'm not a moderator of this forum but I would like to point out that by taking a problem privately, you basically defeat the whole idea of a support forum. Ultimately, I'm sure a solution to your problem is your main concern. However, by not continuing to post your ideas, steps taken, resolutions etc., you deprive other people of knowledge when they come to this forum in search of help. I hope you get your service up and running soon. Good luck!

You are rigtht of course, and I just needed someone to speak up and say the information was needed and wanted. I'm a little gun shy having come from another forum where some mentally-ill types were allowed to run away with the place, at least somewhat.

When you have a Linksys router following another gateway like the Actiontec you need to disable the DHCP on the Linksys and if the default IP address of the Linksys is the same as the Actiontec's (192.168.1.1) then you change the Linksys' to either 192.168.1.2 for same LAN IP segment or 192.168.2.1 for different LAN IP segment. At least that is what they told me at Linksys tech support (see the following link:)

http://linksys.custhelp.com/cgi-bin/linksys.cfg/php/enduser/std_adp.php?p_faqid=3733&lid=3726837401B01

I tried both methods and the first seemed to do the trick better, even if it meant you had to burn an Ethernet port on the Linksys instead of using the WAN in jack. I ended up not needing the extra Ethernet ports on the Linksys and so don't have the system running, ergo the vagueness here. Then too, my Linksys is just a vanilla cable/dsl router, not a Vonage device, so mblanco may have different needs hook-up wise.

Even with this knowledge mblanco still had to contact Vonage C/S to find out how to configure the Port Forwarding on the Actiontec to accommodate this particular device. I'll leave it up to him to explain the fine points about all he had to do.

Arthur

Posts: 8 · New Forum Member Joined: Jan 26, 2008 Posts: 8

try turning off the firewall on your actiontec modem/router and then press the reset button for about a minute, that will bring your Vonage device (linksys wrtp54g) back to factory defaults....