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Bruafekkay Posted:
agreed dingy
anybody, obviously
if the quarters is
not provided with
the requisite
...

In The Forum:
Vonage V-Phone & SoftPhone
Topic:
granit stelen beefy
On Dec 08, 2016 at 19:41:55

Bruafekkay Posted:
agreed drab
individual, large
if the hamlet is
not provided with
the requisite
...

In The Forum:
Vonage V-Phone & SoftPhone
Topic:
mauersteine 50x50 unsparing
On Dec 07, 2016 at 20:07:45

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45


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pwallend
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Joined: Jan 25, 2008
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PostPosted: Fri Jan 25, 2008 5:24 pm    Post subject: Click-2-Call & Outlook 2003 Plug-in Problem Reply with quote Back to top

Hi Folks. I'm a new Vonage user (5 days)...2 lines (1voice, 1fax) and my setup was pretty effortless, other than some tinkering to get my fax working (big surprise) and a change of adapter placement in my network (behind my router). Interestingly, the BIGGEST problem I've had is with Click-2-Call.

I installed it (with Outlook running) and immediately notice two things happened. First, all of my custom toolbars were reset to their defaults and my folder shortcuts had bee "scrambled'. Also, my two original Outlook 2003 com add-in toolbars were gone (Norton Anti-Spam, GoToMeeting and Outlook Backup plug-in).

I'm a pretty experienced user so I started poking around. The com-add ins were all listed, including C2C, so I unchecked them and re-checked them and as anticipated, they all appeared in Outlook. I tested C2C from my contacts and it worked as described.

So I decided to exit Outlook in the hopes that when I re-started the app, my custom toolbars and folder shortcuts would re-set. To my surprise, Outlook would NOT re-start. Something about "cannot open Outlook folders"...very scary stuff.

After several attempts, I decided to un-install the C2C app. After doing so, and re-booting the PC, I re-started Outlook and it launched fine. My custom toolbars and folder shortcuts were still messed up but at least the app launched.

I re-set all of my custom stuff and then went surfing the forums and other web resources to see if I could find common experiences. While I found some evidence of similar problems, none exactly like mine and the fix (starting/stopping com add-ins) was the only one that surfaced. I think you'll agree...not much of a fix.

One forum poster did suggest re-installing C2C with Outlook 2003 NOT running. So I tried that, with almost the same results, except my menu's and shortcuts were left untouched. The add-in toolbars still needed to be re-started EVERY time I exited and re-started Outlook.

I've tried calling Vonage support 3 times, each time escalating the call up a level, and they're all stumped. Has anyone out there had a similar experience or a fix?
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brian188
Vonage Forum Master
Vonage Forum Master


Joined: Mar 04, 2006
Posts: 203

PostPosted: Sat Jan 26, 2008 2:35 am    Post subject: Reply with quote Back to top

I don't have the identical problem, but similar problems with the tool bars. This is how I "fixed" it. It's not so much a fix but a work around.

First you have to stop c2c from starting up when windows starts. Right click the icon on your system tray and click preferences. Uncheck launch with windows.

Once windows is started and outlook is too. Start c2c, and log in. The Vonage tool bar will appear.
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roscopco
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Nov 08, 2006
Posts: 1326

PostPosted: Sat Jan 26, 2008 7:13 am    Post subject: Reply with quote Back to top

No need to call Vonage on this matter, Vonage has stopped supporting Click2Call, not available for Outlook2007.

Vonage has now created their own Contact book and it is in Beta form. You sign up for it, import your contacts from Outlook (sometimes the import works), once you have the contact book set up you can make calls like click2call, but you need to have their contact book opened up. Also in the contact book you can make speed-dial numbers.

http://alpha.vonage.com
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pwallend
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Joined: Jan 25, 2008
Posts: 2

PostPosted: Sat Jan 26, 2008 2:40 pm    Post subject: Thanks Reply with quote Back to top

Thanks to Roscopco and brian188 for their feedback.
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peterdeal
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Joined: Nov 20, 2006
Posts: 9

PostPosted: Wed Jun 18, 2008 11:02 am    Post subject: Thanks, C2C works in Outlook 2003 now! Reply with quote Back to top

Many thanks for the advice to launch Click-2-Call after OL 2003 is already running! So simple and it works.

Pete
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