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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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BuffaloSS
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Joined: Jan 25, 2008
Posts: 9

PostPosted: Fri Jan 25, 2008 4:34 pm    Post subject: Installed WRTP54G - Nothing but problems since. Reply with quote Back to top

The title says it all. We bought the Linksys WRTP54G to go wireless in the house since we got a PS3 and Laptop for christmas. Since then, nothing has worked (well) and Vonage is now forwarding all of the calls to my cell #.

On an incoming call, the phone rings one long ring and if you answer it, you get dead air. In the mean time, it's being forwarded to my cell. I've cancelled call forwarding, but then it just sends everyone to voicemail. For a couple days this happened sporadically, but now every call is forwarded.

The phone and router are both 2.4Ghz, yet the phone is more than 4' away, as prescribed. Can they both play nice? Or do i need a new phone?

The wireless signal on the router is fine...until now. Now there is nothing. If i reset the modem, the signal comes back, but the phone still doesn't work.

Quick suggestions? Thanks!
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tglea
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Joined: Nov 22, 2006
Posts: 433
Location: Nebraska

PostPosted: Fri Jan 25, 2008 5:27 pm    Post subject: Reply with quote Back to top

I think you are on the right track. I would try a different phone, preferably a wired one and see what happens to both your wireless signal and phone calls. What happens when you make outgoing calls? Did you double check your settings to make sure you have 20-30 seconds of ringing before sending to voicemail? Also, it wouldn't hurt to run the Voip test and post the results. Good Luck!
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mrwood
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PostPosted: Mon Jan 28, 2008 10:14 pm    Post subject: Reply with quote Back to top

I feel your pain. I had the exact problems you are having. I tried to configure the linksys router AND my PAP2 on the web based configuration utility page, and nothing worked. I finally switched my phone to a 5.8GHz, and all is well now.
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BuffaloSS
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PostPosted: Tue Jan 29, 2008 11:26 am    Post subject: Reply with quote Back to top

OK. Bought a new GE 6.0 DECT phone, installed it, and the problems have ceased. I even got ambitious and hardwired Vonage into my home wiring last night and in all of 10min I was up and running. Everything is great, for now! Thanks.
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BuffaloSS
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PostPosted: Tue Jan 29, 2008 1:52 pm    Post subject: Reply with quote Back to top

OK, so I lied...it's not great. For some reason, it takes many, many seconds for all calls to "connect." Phone rings...pick it up...and nothing for 5-6 seconds. If you're the caller...the ringing stops but you get nothing but dead air as the person answering the call is repeatedly saying "hello?" I don't know what's happening here. On outgoing calls, you can dial the number and wll have to wait that same amount of time for the phone to start ringing...another 5-6 seconds.

So in a nutshell, there is a big pause or delay before both incoming and outgoing calls connect.

Ideas here?
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mrwood
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PostPosted: Tue Jan 29, 2008 3:19 pm    Post subject: nothing but problems Reply with quote Back to top

I have found that by configuring my router to specifically handle my adapter has been extremely beneficial. Allowing higher priority to the adapter can provide a subsequent improvement. I also tweaked my anti-virus software so it handles IP requests in the manner in which I want it to.
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BuffaloSS
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PostPosted: Tue Jan 29, 2008 4:15 pm    Post subject: Reply with quote Back to top

I'll look into that. After poking around the forums a bit more, it seems that many Time Warner Cable users have a similar problem...yet their delay has been much longer. Seems that a call to customer service was what helped. I also need to do the speed test when I get home to see if packets are being dropped and such.
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NateHoy
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Joined: Nov 01, 2005
Posts: 2257
Location: New England

PostPosted: Tue Jan 29, 2008 8:19 pm    Post subject: Reply with quote Back to top

Also be sure and check the firmware version of the WRTP54G. Last I heard, Vonage was still shipping them with old firmware and depending on their auto-update to do it, but unfortunately there simply is not enough memory to do the firmware upgrade for a couple of the really old updates it needs.

Go to the login screen (default is http://192.168.15.1 ) and look in the upper right corner. If the firmware reads 1.00.62 higher, you are good to go. If it reads 1.00.18, 1.00.20, or anything lower than 1.00.62, turn the wireless OFF on the router and wait a few hours, then check to see if the firmware has upgraded itself.

The latest firmware is in the 5.x range, but 1.00.62 is also good. Anything older than that will almost certainly have problems connecting in general.

Of course, you may also have a connectivity problem with TWC, based on your post, but checking the firmware can't hurt.

_________________
Comcast Cable (3m down / 256k up) -> Linksys BEFCMU10 v2 (DOCSIS 1.0) -> WRT54G v4 ("Tomato" firmware) -> the rest of my network including a WRTP54G (Firmware: 5.01.04)
My Vonage Self-Help Guides: http://vonage.nmhoy.net
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