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mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

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How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
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Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
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Topic:
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On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

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On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 12:35:11


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BuffaloSS
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Joined: Jan 25, 2008
Posts: 9

PostPosted: Fri Jan 25, 2008 4:34 pm    Post subject: Installed WRTP54G - Nothing but problems since. Reply with quote Back to top

The title says it all. We bought the Linksys WRTP54G to go wireless in the house since we got a PS3 and Laptop for christmas. Since then, nothing has worked (well) and Vonage is now forwarding all of the calls to my cell #.

On an incoming call, the phone rings one long ring and if you answer it, you get dead air. In the mean time, it's being forwarded to my cell. I've cancelled call forwarding, but then it just sends everyone to voicemail. For a couple days this happened sporadically, but now every call is forwarded.

The phone and router are both 2.4Ghz, yet the phone is more than 4' away, as prescribed. Can they both play nice? Or do i need a new phone?

The wireless signal on the router is fine...until now. Now there is nothing. If i reset the modem, the signal comes back, but the phone still doesn't work.

Quick suggestions? Thanks!
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tglea
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Joined: Nov 22, 2006
Posts: 433
Location: Nebraska

PostPosted: Fri Jan 25, 2008 5:27 pm    Post subject: Reply with quote Back to top

I think you are on the right track. I would try a different phone, preferably a wired one and see what happens to both your wireless signal and phone calls. What happens when you make outgoing calls? Did you double check your settings to make sure you have 20-30 seconds of ringing before sending to voicemail? Also, it wouldn't hurt to run the Voip test and post the results. Good Luck!
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mrwood
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PostPosted: Mon Jan 28, 2008 10:14 pm    Post subject: Reply with quote Back to top

I feel your pain. I had the exact problems you are having. I tried to configure the linksys router AND my PAP2 on the web based configuration utility page, and nothing worked. I finally switched my phone to a 5.8GHz, and all is well now.
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BuffaloSS
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PostPosted: Tue Jan 29, 2008 11:26 am    Post subject: Reply with quote Back to top

OK. Bought a new GE 6.0 DECT phone, installed it, and the problems have ceased. I even got ambitious and hardwired Vonage into my home wiring last night and in all of 10min I was up and running. Everything is great, for now! Thanks.
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BuffaloSS
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PostPosted: Tue Jan 29, 2008 1:52 pm    Post subject: Reply with quote Back to top

OK, so I lied...it's not great. For some reason, it takes many, many seconds for all calls to "connect." Phone rings...pick it up...and nothing for 5-6 seconds. If you're the caller...the ringing stops but you get nothing but dead air as the person answering the call is repeatedly saying "hello?" I don't know what's happening here. On outgoing calls, you can dial the number and wll have to wait that same amount of time for the phone to start ringing...another 5-6 seconds.

So in a nutshell, there is a big pause or delay before both incoming and outgoing calls connect.

Ideas here?
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mrwood
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PostPosted: Tue Jan 29, 2008 3:19 pm    Post subject: nothing but problems Reply with quote Back to top

I have found that by configuring my router to specifically handle my adapter has been extremely beneficial. Allowing higher priority to the adapter can provide a subsequent improvement. I also tweaked my anti-virus software so it handles IP requests in the manner in which I want it to.
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BuffaloSS
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PostPosted: Tue Jan 29, 2008 4:15 pm    Post subject: Reply with quote Back to top

I'll look into that. After poking around the forums a bit more, it seems that many Time Warner Cable users have a similar problem...yet their delay has been much longer. Seems that a call to customer service was what helped. I also need to do the speed test when I get home to see if packets are being dropped and such.
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NateHoy
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Joined: Nov 01, 2005
Posts: 2257
Location: New England

PostPosted: Tue Jan 29, 2008 8:19 pm    Post subject: Reply with quote Back to top

Also be sure and check the firmware version of the WRTP54G. Last I heard, Vonage was still shipping them with old firmware and depending on their auto-update to do it, but unfortunately there simply is not enough memory to do the firmware upgrade for a couple of the really old updates it needs.

Go to the login screen (default is http://192.168.15.1 ) and look in the upper right corner. If the firmware reads 1.00.62 higher, you are good to go. If it reads 1.00.18, 1.00.20, or anything lower than 1.00.62, turn the wireless OFF on the router and wait a few hours, then check to see if the firmware has upgraded itself.

The latest firmware is in the 5.x range, but 1.00.62 is also good. Anything older than that will almost certainly have problems connecting in general.

Of course, you may also have a connectivity problem with TWC, based on your post, but checking the firmware can't hurt.

_________________
Comcast Cable (3m down / 256k up) -> Linksys BEFCMU10 v2 (DOCSIS 1.0) -> WRT54G v4 ("Tomato" firmware) -> the rest of my network including a WRTP54G (Firmware: 5.01.04)
My Vonage Self-Help Guides: http://vonage.nmhoy.net
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