Lines Busy O106 Message

Posts: 3 · New Forum Member Joined: Jan 23, 2008 Posts: 3

Please forgive me as I am new to this whole Vonage mess. I looked up this topic before & the topic is too old to reply to.

I get the Lines Busy O106 message when trying to call to the UK. I have no idea how to fix it, what to look for etc........

If anyone is willing to help me, I would appreciate it. We have had Vonage for 2 years now & the time I need to use the long distance ......I can't.

Thank you

Posts: 1178 · Member of the Week Joined: Feb 28, 2005 Posts: 1178

let me see if i can take a swing at this.

what numbers are you dialing exactly.

when i call internationally, i usually dial the following sequence:

011 + 2 digit country code (i.e. 44) + area code without the zero + phone number

So if you are dialing a london number it would be

011+ 44 + 20 + 7433 3330

This was a sample number from a website. Although they list the phone number as : +44 (0)20 7433 3330 we do not dial the 0 before the area code when calling from the states.

The only other option would be that you have international calls blocked which could also explain this.

Hope this helps,

mundy5

Posts: 3 · New Forum Member Joined: Jan 23, 2008 Posts: 3

I am dialing the number correctly. Thank you.

I also checked Vonage to make sure my International calling was enabled.

When I tried again this morning I got a funny busy noise. Then after a few times with that it went back to the Lines are busy O106 message again.

I've call UK before so why can't I now??

THnak you.

Posts: 1178 · Member of the Week Joined: Feb 28, 2005 Posts: 1178

I apologize if I offended you with the dialing instructions. I have read a number of posts earlier where that was the main issue.

I can only refer you to higher levels of vonage to deal with this.

All I can think of is that we have a limited number of lines available to us to call there and they might be occupied which is unfortunate if that is the case.

sorry i can't be of much more help.

it's disconcerting to hear that it worked before...

Posts: 3 · New Forum Member Joined: Jan 23, 2008 Posts: 3

You didn't offend me, I was just thanking you for your help. Sorry if I came off harsh. This is upsetting to me.

I appreciate your help & any othe help that is offered.

Thank you very much.

Posts: 7 · New Forum Member Joined: Oct 20, 2006 Posts: 7

I try calling NJ and get a busy signal. Is something wrong when dialing to Jersey? I call everywhere else fine.

j--

Posts: 1320 · Vonage Forum **MVM** Joined: Nov 08, 2006 Posts: 1320

I get that error message sometimes just calling locally, redialed and it when through.