Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
kdf55 Posted:
Vonage is
reporting that
call blocking is
FINALLY on it's
way. https://co
mmunity.vonage.com
/posts
...

In The Forum:
Vonage
Topic:
Vonage announces call blocking coming soon!
On Jan 23, 2015 at 11:39:03

kdf55 Posted:
The problem may be
your internet
connection, not
Vonage. Have your
internet service
...

In The Forum:
Vonage
Topic:
Internet, wired and wireless, consistently disconnects!
On Jan 23, 2015 at 11:32:45

kdf55 Posted:
Yes you can....
In The Forum:
Vonage
Topic:
Taking Vonage adapter to vacation home
On Jan 23, 2015 at 11:31:02

TheBear Posted:
I am trying to
configure the
recommended x-lite
software on my
laptop for use
with
...

In The Forum:
Vonage V-Phone & SoftPhone
Topic:
Xlite 4.5 configuration
On Jan 22, 2015 at 13:40:15

nichole Posted:
We had also faced
a lot of problem
sending emails and
fax initially but
when we used
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Fax Problems
On Jan 11, 2015 at 22:50:46

arbiter Posted:
1. NY, USA 2.
Time Warner Cable,
Cable 3. Upload:
2.18 Mbps
Download: 21.12
...

In The Forum:
Vonage
Topic:
Internet, wired and wireless, consistently disconnects!
On Jan 05, 2015 at 13:32:55

Utteru Posted:
...
In The Forum:
Vonage
Topic:
Click to call iPhone App
On Jan 05, 2015 at 07:00:41

nichole Posted:
Does this really
work for the
security of our
homes? If so then
I think it will be
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Broadband Monitoring of Home Alarm Systems
On Dec 31, 2014 at 23:17:41

Cagatey01 Posted:
Place another test
call. If there's
still no caller Id
information on the
current
...

In The Forum:
Report A Forum Bug
Topic:
Outbound Links Turned Off
On Dec 31, 2014 at 22:44:56

sahm24 Posted:
As of last Friday,
all of our
incoming calls are
being immediately
redirected
...

In The Forum:
Vonage
Topic:
Calls auto transferring to cell phone
On Dec 31, 2014 at 17:19:29


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
NEWCASTLE
Full Forum Member
Full Forum Member


Joined: Mar 04, 2006
Posts: 62

PostPosted: Sun Jan 20, 2008 7:49 pm    Post subject: Unable to Call out of State Reply with quote Back to top

I live in California, and I've noticed today that I cannot call out of state. I've tried placing calls to Illinois and Tennessee, and all I get is silence. I don't get any sound on the phone that indicates the call is going through. When I make local calls it rings immediately. Anyone else having this issue?

Speed test statistics
---------------------
Download speed: 7306080 bps
Upload speed: 513200 bps
Quality of service: 99 %
Download test type: socket
Upload test type: socket
Maximum download pause: 64 ms
Average download pause: 4 ms
Minimum round trip time to server: 82 ms
Average round trip time to server: 84 ms

Voip test statistics
--------------------
Jitter: you --> server: 2.3 ms
Jitter: server --> you: 8.3 ms
Packet loss: you --> server: 0.0 %
Packet loss: server --> you: 0.0 %
Packet discards: 0.0 %
Packets out of order: 0.0 %
Number of supported Voip lines: 8
Estimated MOS score: 3.9
View user's profile Send private message
NEWCASTLE
Full Forum Member
Full Forum Member


Joined: Mar 04, 2006
Posts: 62

PostPosted: Sun Jan 20, 2008 9:57 pm    Post subject: Reply with quote Back to top

Update. The people out of state can call me just fine. However when I tried calling them back, they said they their phone rings, but when they answer they get nothing. I just get silence on my end when calling them. I get no indication that I've even made a phone call. When I place local calls, they ring through just fine.
View user's profile Send private message
Steve48
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Aug 30, 2005
Posts: 4777

PostPosted: Mon Jan 21, 2008 8:04 pm    Post subject: Reply with quote Back to top

I'm afraid only tech support will be able to address this. However, I'm curious as to what would happen if you ran a test call to Boston on www.testyourvoip.com .

_________________
Steve Gray
Orlando, FL
View user's profile Send private message
NEWCASTLE
Full Forum Member
Full Forum Member


Joined: Mar 04, 2006
Posts: 62

PostPosted: Mon Jan 21, 2008 8:20 pm    Post subject: Reply with quote Back to top

My results from the test call to Boston below. Not sure what that means. I ran the test call to San Jose, and it worked giving me a score of 4.4. London gave me 4.2, Sidney gave me 4.3, etc. At that first screen where it lists the MOS score for various locations it lists [n/a] for Boston, but gives numbers for everywhere else. So it would appear that I can call anywhere in the world except the other 49 states in the U.S. That makes no sense.

----------------------------------------------------

Test Failed

Your computer couldn't call our location on the standard SIP port (5060) or a commonly available port (6000). This suggests that a firewall is blocking all UDP access including SIP. Please check the following:

* Your Personal Firewall, if you are using Windows XP, may be filtering the SIP and UDP ports used for communication.
* Your home firewall or your broadband provider's firewall may be blocking the SIP and UDP ports used for communication.

Please check these firewall settings and ensure that UDP ports 5060 and 50000 - 50100 are open for RTP streams and SIP signaling. Then re-run your test.

Please try again in a couple of minutes. If the test continues to fail please contact us at TestYourVoIP@Brixnet.com
View user's profile Send private message
Steve48
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Aug 30, 2005
Posts: 4777

PostPosted: Mon Jan 21, 2008 8:41 pm    Post subject: Reply with quote Back to top

Thanks for satisfying my curiosity. I'm afraid that tech support is still your only route to fixing this.

_________________
Steve Gray
Orlando, FL
View user's profile Send private message
Matrix0785
New Forum Member
New Forum Member


Joined: Jan 22, 2008
Posts: 4

PostPosted: Tue Jan 22, 2008 12:20 am    Post subject: Reply with quote Back to top

What's the brand and model of your router?

You might want to look at this post:

http://www.vonage-forum.com/ftopic21681.html

I had the same exact situation with a D-Link DIR-655 router. Hopefully this works! Smile
View user's profile Send private message
NEWCASTLE
Full Forum Member
Full Forum Member


Joined: Mar 04, 2006
Posts: 62

PostPosted: Tue Jan 22, 2008 11:30 am    Post subject: Reply with quote Back to top

Yep, I've got a DIR-655, and I made the change to the firewall settings according to that thread, and it fixed the problem. Thanks!
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New Annett03Q
New Today 17
Yesterday 31
Total 86841

Who Is On Site
Visitors 193
Members 1
Total 194


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 4.20
Change:   -0.16
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.68 Seconds and 307 Pages In The Last 60 Seconds
The Vonage VoIP Forum