Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
mikebrown Posted:
Hello
there, Please
check out -
http://www.vonage-
forum.com/home-wir
ing-installation-g
uide.html
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Oct 24, 2017 at 22:29:48

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21


Vonage VoIP Forums

Vonage In The News
Vonage Expands International Presence with Investments in Asia Pacific Region

Vonage to Present at the Oppenheimer 20th Annual Technology, Internet & Communications Conference

Syndication

Vonage Customer Reviews
Salt Lake City: impressions after several months
Salt Lake City: impressions after several months



Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!



Great Price, No Complaints
Great Price, No Complaints



You need some common sense.
You need some common sense.



Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage
Author Message
davidtmori
New Forum Member
New Forum Member


Joined: Jan 12, 2008
Posts: 7

PostPosted: Fri Jan 11, 2008 8:28 pm    Post subject: Motorola VT2142 power light will not stop blinking! Reply with quote Back to top

I am trying to setup my new service, but my power light will not show solid for me. it just keeps blinking. What must i do to remedy this situation?
david
View user's profile Send private message
tglea
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Nov 22, 2006
Posts: 433
Location: Nebraska

PostPosted: Fri Jan 11, 2008 9:27 pm    Post subject: Reply with quote Back to top

Post the details that are outlined in the sticky message at the top of the forum. Are you going directly from your modem to the device? Do you have a computer hooked up to the device as well? Can you access the internet through the Vonage router if that is your primary router? Do you have cable or dsl? Lots of people here are glad to help but we need more detailed info.
View user's profile Send private message
davidtmori
New Forum Member
New Forum Member


Joined: Jan 12, 2008
Posts: 7

PostPosted: Fri Jan 11, 2008 10:01 pm    Post subject: Reply with quote Back to top

Ihave a computer hooked up to my Vonage adapter, and I have access to the internet through a cable modem. I do not have a router in the mix. I have tried all of the suggestions I have seen as far as powering everything down, waiting 10 minutes then powering everything up again, pushing in the reset button for 30 to 60 seconds, etc. Nothing helps. I cannot get the phone to work. It is very frustrating. Do you need more info to help me?
David
View user's profile Send private message
tglea
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Nov 22, 2006
Posts: 433
Location: Nebraska

PostPosted: Fri Jan 11, 2008 10:41 pm    Post subject: Reply with quote Back to top

So the device you have is a router a phone adapter, it only has a port for one computer. Can you access the internet through the Vonage adapter or only when you have your computer hooked up directly to the cable modem? Some isps remember the Mac address of the connected device. It is possible that Charter is not recognizing the Vonage router. When you power cycle, are you letting the cable modem power up and then turning on the Vonage adapter? Have you tried the MAC cloning feature in the settings on the router? Let us know.
View user's profile Send private message
davidtmori
New Forum Member
New Forum Member


Joined: Jan 12, 2008
Posts: 7

PostPosted: Fri Jan 11, 2008 10:50 pm    Post subject: Reply with quote Back to top

I am able to access the internet, just not use of my phone. I always let my modem power up first. I think I need a different, new adapter, but from where. If I try to buy one from Vonage online, it is always bundled with service, which i already have!!
David
View user's profile Send private message
tglea
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Nov 22, 2006
Posts: 433
Location: Nebraska

PostPosted: Fri Jan 11, 2008 10:57 pm    Post subject: Reply with quote Back to top

Well, if you are able to access the internet through the Vonage router/adapter then it isn't an issue with your isp. You must have a bum adapter. You should send it back if it is new.
View user's profile Send private message
davidtmori
New Forum Member
New Forum Member


Joined: Jan 12, 2008
Posts: 7

PostPosted: Fri Jan 11, 2008 11:22 pm    Post subject: Reply with quote Back to top

It is refurbished, not new. It was supposedly "lost" in shipping, because it was nowhere to be found, after tracking said it had been "delivered". So I called and complained, and another "Refurbished" adapter should be arriving within 10 days. But in the meantime, I have no phone service! Any suggestions. Do you know of anywhere selling adapters for retail?

David
View user's profile Send private message
tglea
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Nov 22, 2006
Posts: 433
Location: Nebraska

PostPosted: Sat Jan 12, 2008 2:23 am    Post subject: Reply with quote Back to top

Well, it's new to you and that's the important part. That ****. I'm sure if you complained to the right people, like the retention department, you could get your adapter shipped faster than that. Ten days seems like a long time to wait for a new adapter, specially for a new customer whose first one doesn't work. You can buy them retail but most places only sell the standalone phone adapters, which means you would need a separate router to use Vonage and the internet at the same time. I would call and threaten to cancel, that should get you an adapter faster. Also, you might want to ask about our 30 day trial period since you haven't been able to actually test the service yet. Good Luck!
View user's profile Send private message
BuckeyeBoy
New Forum Member
New Forum Member


Joined: Feb 16, 2008
Posts: 2

PostPosted: Sat Feb 16, 2008 4:08 pm    Post subject: Same problem... Reply with quote Back to top

I am having the exact same problem with the exact same router. I have internet access, but have a flashing power light (1 blink at a time) and NO phone service. Very frustrated from having tried to contact Vonage customer service 4 times, waiting over a half hour and having to give up, then FINALLY getting through after 51 minutes only to talk to a foreign person I could hardly understand. What do I have to do to get this issue resolved asap? I've been without a phone now for over 48 hours and no remedy in sight!
View user's profile Send private message
davidtmori
New Forum Member
New Forum Member


Joined: Jan 12, 2008
Posts: 7

PostPosted: Sat Feb 16, 2008 7:00 pm    Post subject: Non-functioning modem Reply with quote Back to top

Actually my situation has been remedied. Vonage customer service was actually very helpful. My correct phone number had to be "coded-in" on their end of the system. Once that was done, everything was fine. You just need a way, such as a celll phone to talk with them while the problem is resolveds. Good Luck.
David
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New patsykf3
New Today 0
Yesterday 0
Total 101029

Who Is On Site
Visitors 1
Members 0
Total 1


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.23 Seconds and Pages In The Last 60 Seconds
The Vonage VoIP Forum