I would ask for a replacement router while you are still in your trial period. You will probably have much better luck during this time. Down the road, you may want to add a line. In your last post, I assume you meant that tech support ironed out the caller id issue, correct? Happy Calling!!
I have the same thing, call it more of a hiss. What is interesting is that when connecting to cell phones or long distance, it generally is not there. When connecting locally to a land line, it is almost always there. I suspect it is the local interconnect rather than on my end.
On a lark, I changed to phone port 2 and still had the hiss. So I changed back to phone port 1, and the hiss that has been always there for local calls is now gone.
Go figure!
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