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acrbill
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PostPosted: Wed Jan 09, 2008 9:29 pm    Post subject: Reply with quote Back to top

I called up tech support and they ironed it all out.

Big thanks to Steve48 who helped Vonage keep a customer.
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tglea
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Joined: Nov 22, 2006
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PostPosted: Thu Jan 10, 2008 1:36 am    Post subject: Reply with quote Back to top

I would ask for a replacement router while you are still in your trial period. You will probably have much better luck during this time. Down the road, you may want to add a line. In your last post, I assume you meant that tech support ironed out the caller id issue, correct? Happy Calling!!
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ed56
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PostPosted: Mon Jan 14, 2008 9:55 am    Post subject: Makes no sense - but worked Reply with quote Back to top

ed56 wrote:
I have the same thing, call it more of a hiss. What is interesting is that when connecting to cell phones or long distance, it generally is not there. When connecting locally to a land line, it is almost always there. I suspect it is the local interconnect rather than on my end.


On a lark, I changed to phone port 2 and still had the hiss. So I changed back to phone port 1, and the hiss that has been always there for local calls is now gone.

Go figure!

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Steve48
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PostPosted: Mon Jan 14, 2008 7:16 pm    Post subject: Reply with quote Back to top

That's a weird one. Maybe a cable issue that cleared up when you moved it back and forth?

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ed56
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Posts: 832

PostPosted: Mon Jan 14, 2008 8:36 pm    Post subject: Reply with quote Back to top

Yeah, Makes no sense. I thought of that and if it comes back I am changing the phone cable.

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