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VonTechMgr Posted:
I have explained
this on numerous
other posts so I
really do not want
to have to type
...

In The Forum:
Vonage
Topic:
Port forwarding problem!!
On Nov 22, 2009 at 17:01:57

SebM Posted:
Hi, I'm having
trouble port
forwarding. I've
entered the
correct ports and
ip
...

In The Forum:
Vonage
Topic:
Port forwarding problem!!
On Nov 22, 2009 at 04:00:05

Steve48 Posted:
Now I'm confused.
It sounds as if
you have the new
Linksys working.
But now you want
...

In The Forum:
Vonage
Topic:
DSL>VONAGE>Linksys
On Nov 21, 2009 at 23:32:59

TonyIn Posted:
First thank you.
Vonage tells me to
call my ISP for
help to set up a
router. My
ISP(AT&T)
...

In The Forum:
Vonage
Topic:
DSL>VONAGE>Linksys
On Nov 21, 2009 at 20:54:01

Taha Posted:
I was able to host
Warcraft 3 games
WITHOUT the vonage
receiver. I port
forwarded
...

In The Forum:
Vonage
Topic:
Warcraft 3 Hosting - Please help
On Nov 21, 2009 at 20:06:18

trekologer Posted:
Quest is the one
to port your
number back. If it
was ported without
your permission,
...

In The Forum:
Vonage
Topic:
Vonage "Ported" my Home Phone Number Without My Pe
On Nov 21, 2009 at 15:32:26

TonyIn Posted:
AHHHHHHHHHH...
In The Forum:
Vonage
Topic:
DSL>VONAGE>Linksys
On Nov 21, 2009 at 15:09:32

dore00011 Posted:
Hi, Join the
world recognized
MBBS program in
Ukraine. You
can now earn
...

In The Forum:
Forum Suggestions - Comments
Topic:
mbbs in ukraine
On Nov 21, 2009 at 07:07:29

Steve48 Posted:
Since the setup
modem>Vonage is
working, the
Vonage unit must
be set up to
handle
...

In The Forum:
Vonage
Topic:
DSL>VONAGE>Linksys
On Nov 21, 2009 at 04:44:18

Steve48 Posted:
You can't just
plug in the old
one and go, but
you can register
the new one on
line
...

In The Forum:
Vonage
Topic:
Have a new adapter, is there a 800 #
On Nov 21, 2009 at 04:22:17


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Vonage VoIP Forum Digest - July 24, 2008

Vonage Holdings Corp. Signs Commitment Letter to Refinance Debt

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Vonage User Reviews
Great Price, No Complaints
Great Price, No Complaints



Good return on investment for techie!
Good return on investment for techie!



You need some common sense.
You need some common sense.



3 yrs and counting, useful but complaints as follows
3 yrs and counting, useful but complaints as follows



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review




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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
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PSJ
Vonage Forum Senior
Vonage Forum Senior


Joined: Dec 25, 2007
Posts: 99

PostPosted: Mon Jan 07, 2008 6:31 pm    Post subject: Is Vonage stable enough to pay annually ? Reply with quote Back to top

Hello,

I have been using Vonage for 3 weeks and so far it's been working well.

I really like the idea of saving " another " 20% by paying for one year of service up front.

This reflects to an additional savings of around $6.27 a month.

I do understand that if I were to cancel I wouldn't receive any refund and I'm ok with that.

BUT, what scares me is....what if Vonage goes under ?

Vonage owes so much money from settling their legal troubles and still unable to turn a profit.

Am I just paranoid from reading the business section in the paper and online news ?


What do you all think ?

How many here pay annually ?



PSJ aka Marc


.


Last edited by PSJ on Sun Jan 13, 2008 6:49 am; edited 1 time in total
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cmarrero
New Forum Member
New Forum Member


Joined: Nov 05, 2007
Posts: 9

PostPosted: Tue Jan 08, 2008 11:01 am    Post subject: annual payments Reply with quote Back to top

Wow another person thinking like I am. Lol

I joined vonage in Nov on there 500 min plan. I am thinking of paying annually also.

Vonage just introduced new technology at the CES. So they are still moving forward.

I think I am going to pay the year.

Hopefully Vonage can work on there customer retention now that the lawsuits are behind them.

Chris
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s_rage
New Forum Member
New Forum Member


Joined: Oct 01, 2007
Posts: 8

PostPosted: Thu Jan 10, 2008 9:51 am    Post subject: Reply with quote Back to top

Here are two articles from Jan 9 that make the future sound promising:

Vonage Hopes New Services Will Improve Prospects
http://www.pcworld.com/article/id,141225-c,ces/article.html

Vonage to exceed $1 bln in rev in 2009: chairman
http://www.reuters.com/article/COMSRV/idUSWEN331220080109
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PSJ
Vonage Forum Senior
Vonage Forum Senior


Joined: Dec 25, 2007
Posts: 99

PostPosted: Sun Jan 13, 2008 3:07 pm    Post subject: Re: annual payments Reply with quote Back to top

cmarrero wrote:
Wow another person thinking like I am. Lol

I joined vonage in Nov on there 500 min plan. I am thinking of paying annually also.


I think I am going to pay the year.


Chris



I went ahead a paid for the year....$305.05

Annual Residential Premium Unlimited Plan....This savings of 20% will save me $75.23 equaling $6.27 a month.



PSJ aka Marc

.
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xnewuser
Vonage Forum Master
Vonage Forum Master


Joined: Apr 30, 2006
Posts: 150
Location: Centennial, Colorado

PostPosted: Sat Mar 01, 2008 8:21 pm    Post subject: Reply with quote Back to top

I signed up for the annual, pre-paid plan shortly after it was first offered last year. I got a bargain rate of $215 for the year. That works out to a bit less than $18 per month. (BTW, these numbers do not include any of the taxes and fees.)

I recently noticed that they started charging me $20.00 monthly, calling it their "Unlimited 12 Month Step Up Plan" even though I still have several months to go on my existing annual plan. There were also "overage minutes" being charged (one for a call to myself?) even though I am supposed to be on an unlimited plan. I called to find out what's up.

The customer service representative told me that the "Unlimited 12 Month Step Up Plan" was a plan that was billed monthly, but required a 12 month commitment. She couldn't tell me why my plan and billing was changed, but her solution was somewhat confusing.

After being placed on hold for a relatively short period, she came back and proudly announced that she had credited me the $20 per month for all the months that the step-up plan had been billed, PLUS an amount that was supposed to be equal to what was left on my original pre-paid annual plan.

I was then offered (today only) to sign up for a new pre-paid annual plan for ONLY $90 (or so, plus all of their credits). That added up to almost a $300 value. With my handy-dandy calculator I pointed out that $300 worked out to ... yes ... the same as the regular rate of $25 per month.

Then I was offered a pre-paid plan for $240 (yes, the same as the pre-paid annual rate on the web site). However, I pointed out that the $240 rate was the same as the $20 per month step-up plan, and I didn't have to pre-pay.

She then had some other offers, but by this time I was a bit leery. I insisted that she simply put me back on the balance of the pre-paid annual plan that I was on, and credit me for the erroneous charges. I will consider any new annual plan when it comes due.

I probably should have taken advantage of her other offers, one of which was a $50 discount (today only) on a pre-paid, annual plan. Since I was not sure if her offer applied to her $300 or the $240 annual plan, I will still wait. I will go online tomorrow to see if the original mess of charges have been corrected, then reconsider.

However, I seems like there are a lot of plans (500 minute plan, residential hold plan, unlimited monthly, unlimited step-up, annual, annual pre-paid, etc., etc.). many of which are not on their web site. I'm wondering if any other Vonage users know about these, or any other [non-published] plans that might be available.

Thanks.
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ed56
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Jun 08, 2007
Posts: 810

PostPosted: Sat Mar 01, 2008 11:07 pm    Post subject: Reply with quote Back to top

Truly amazing. I wonder of, when you choose an "annual" plan, do you change your auto renewal from monthly to annual. IE, at your anniversary are you committed to 1 year rather then month to month.

BTW, what is the step-up, annual?

Lastly can one change plans while still under their original 2 year contract for one of these lower rates?

Thanks!

_________________
Time Warner Road Runner / Motorola SB5101 Cable Modem / Motorola VT2142-VD / 5 port switch / 8 port switch / Linksys wireless access point WAP54G
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