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Author Message
rahul1979z
New Forum Member
New Forum Member


Joined: Dec 28, 2007
Posts: 5

PostPosted: Mon Jan 07, 2008 1:47 pm    Post subject: ISP : SIFY [DSL], telephone line cannot register to Vonage Reply with quote Back to top

Hi,

I am trying to install Vonage.

And I am getting following message :
"this telephone line can not register to Vonage network"

According to my opinion Internet is working perfectly. There must be something wrong on Vonage side. If you guys can help me either way it would be great. Below are the technical details.

Indicators on VT2142 Vonage device:
Internet light blinking green
Ethernet light steady green
Power light : blinks twice in green

I am in Mumbai, India and using Sify ISP which uses DSL technology.
Following is the Internet configuration :

DSL Wire from Sify ISP -> VT2142 -> Laptop

Laptop is getting internet and on VT2142 status page it shows connected.


Details :

Speed test statistics
---------------------
Download speed: 254768 bps
Upload speed: 252984 bps
Quality of service: 93 %
Download test type: socket
Upload test type: socket
Maximum download pause: 205 ms
Average download pause: 104 ms
Minimum round trip time to server: 287 ms
Average round trip time to server: 473 ms

Voip test statistics
--------------------
Jitter: you --> server: 2.3 ms
Jitter: server --> you: 0.0 ms
Packet loss: you --> server: 0.0 %
Packet loss: server --> you: 100.0 %
Packet discards: 0.0 %
Packets out of order: 0.0 %
Number of supported Voip lines: 4
Estimated MOS score: 3.5


Please help me here.

Thanks,
Rahul
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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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