Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
shure Posted:
Over the past two
days I've had this
problem. The
Internet
connection gets
knocked
...

In The Forum:
Vonage
Topic:
Internet connection knocks out when making a call
On Mar 20, 2010 at 18:44:02

dconnor Posted:
michael.tribolet@v
onage.com
...

In The Forum:
Vonage
Topic:
email address for president?
On Mar 20, 2010 at 14:35:04

mickey117 Posted:
Belkin enhanced
wireless N router.
...

In The Forum:
Vonage
Topic:
Modem slowing down internet.
On Mar 20, 2010 at 11:58:22

kmann Posted:
Michael Tribolet...
In The Forum:
Vonage
Topic:
email address for president?
On Mar 20, 2010 at 10:24:09

kmann Posted:
You'll need two
separate accounts.
One for each
number.
...

In The Forum:
Vonage
Topic:
Seperate login for the 2nd line?
On Mar 20, 2010 at 10:18:01

Gifted1 Posted:
I just ordered a
2nd line for my
son. Is there a
way that he can
log on and just
see his
...

In The Forum:
Vonage
Topic:
Seperate login for the 2nd line?
On Mar 20, 2010 at 01:57:37

Milkman00 Posted:
I was trying to
find a way to
record both sides
of a conversation
in which I am
using
...

In The Forum:
Vonage
Topic:
Recording the X-PRO Vonage softphone conversation
On Mar 19, 2010 at 18:13:33

satishny Posted:
Does anyone know
how to email
Michael Tribolet?
I have tried
michael.tribolet@
corp.vonage.co
...

In The Forum:
Vonage
Topic:
email address for president?
On Mar 19, 2010 at 13:09:39

mmorris102 Posted:
how can i change
the router
settings on a
linksys router
...

In The Forum:
Vonage
Topic:
V-Portal behind router works without any ports forwarded
On Mar 19, 2010 at 11:30:12

Cedric5 Posted:
Hello I wanted
to know if anyone
has tried
either/both Vonage
and Shaw and
...

In The Forum:
VoIP Feature Wish List
Topic:
UK Features I would like
On Mar 19, 2010 at 03:50:50


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Announces Date of Earnings Release and Conference Call for Fourth Quarter and Full Year 2009 Financial

Vonage Chief Executive Officer to Speak at Citi's 20th Annual Global Entertainment, Media and Telecommunications Conference

Syndication

Vonage User Reviews
Great Price, No Complaints
Great Price, No Complaints



Good return on investment for techie!
Good return on investment for techie!



You need some common sense.
You need some common sense.



3 yrs and counting, useful but complaints as follows
3 yrs and counting, useful but complaints as follows



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
jsteuart
New Forum Member
New Forum Member


Joined: Jan 06, 2008
Posts: 4

PostPosted: Sun Jan 06, 2008 12:20 am    Post subject: Land line cuts VoIP call Reply with quote Back to top

When I am on a VoIP call and my land line rings, it has a tendency to hang up my call. I have DSL on my land line and wasn't sure if that was the reason. I have had this problem since I got my unit. I don't use the Voip phone much but use it to forward to my cell. Thank goodness as I wouldn't be happy with it as a main line. I have also had to call people back on the land line as they couldn't hear me. I just did the line bandwidth test and it seems to be OK. I have a Linksys unit and was going to try a different one.
View user's profile Send private message
brian188
Vonage Forum Master
Vonage Forum Master


Joined: Mar 04, 2006
Posts: 203

PostPosted: Sun Jan 06, 2008 1:08 am    Post subject: Reply with quote Back to top

Are you using any cordless phones? Wireless routers?
View user's profile Send private message
jsteuart
New Forum Member
New Forum Member


Joined: Jan 06, 2008
Posts: 4

PostPosted: Sun Jan 06, 2008 6:13 am    Post subject: Reply with quote Back to top

Yes, I have a D-link wireless router. I have a cordless on my land line but hard line to the VoIP box.
View user's profile Send private message
skin06
Vonage Forum Senior
Vonage Forum Senior


Joined: Aug 27, 2006
Posts: 120
Location: Cheshire, UK

PostPosted: Sun Jan 06, 2008 10:05 am    Post subject: Filters Reply with quote Back to top

Make sure that you have filters on all of your BT sockets as it sounds like when the BT line rings, it interferes with your internet connection (as DSL and voice are different frequencies) therefore it literally cuts your internet connection, incidentally disconnecting your vonage service that needs a broadband connection to work.

_________________
Be Broadband
8mb DOWN
1.3mb UP
----------------------------------------------
Linksys WAG354G Router
Motorola VT2142 Vonage Router.
Linksys NSLU2 Network Storage.
View user's profile Send private message
jsteuart
New Forum Member
New Forum Member


Joined: Jan 06, 2008
Posts: 4

PostPosted: Mon Jan 07, 2008 1:12 am    Post subject: Reply with quote Back to top

I have what Telus provided on all the lines. They said it needed to be there on all lines except the modem. I imagine that is a filter? Would it help if I had a VoIP (like the Motorola) that has the router and wireless all in one.
View user's profile Send private message
brian188
Vonage Forum Master
Vonage Forum Master


Joined: Mar 04, 2006
Posts: 203

PostPosted: Mon Jan 07, 2008 3:49 am    Post subject: Reply with quote Back to top

jsteuart wrote:
Yes, I have a D-link wireless router. I have a cordless on my land line but hard line to the VoIP box.


Is the land line cordless phone a 2.4ghz? If so that is probably your problem. Your router which I assume the Vonage device is connected to is also using the 2.4GHZ frequency. So when your land line phone rings (or is used) it interferes with the router causing the disconnection. Try not using the cordless phone and see what happens. Use either a corded phone or a 5.8Ghz or higher phone if you have one.
View user's profile Send private message
jsteuart
New Forum Member
New Forum Member


Joined: Jan 06, 2008
Posts: 4

PostPosted: Mon Jan 07, 2008 3:51 pm    Post subject: Reply with quote Back to top

Thank you, I will give it a try.
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans




Vonage VoIP Members
Members List Members
New Millioner
New Today 7
Yesterday 6
Total 56042

Who Is On Site
Visitors 230
Members 1
Total 231


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 1.34
Change:   -0.02
Up to 15 Minute Delay

Site Search
 




High-speed Internet required. Unlimited calling subject to normal residential use. Excludes certain call types such as calls to cell phones depending on the destination. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details. Alarms, TTY and other systems may not be compatible.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2009 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotional Codes or Coupon Codes are required at www.vonage.com.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | Vonage UK Sign Up Offer | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | VoIP | Phone Service | Rebate | Encyclo
Phone | Latest News | Canada Free Month Sign Up Offer | VoIP Acronyms | Vonnage | Vontage | Deal | Site Maps

The Vonage Forum provides the Vonage Free Month sign up Best Offer Promotion Deal as a means to offset our cost.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Free Month sign up offer Deal Coupon.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.47 Seconds and 88 Pages In The Last 60 Seconds
The Vonage VoIP Forum