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UARMF
New Forum Member


Joined: Oct 09, 2005
Posts: 3
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On Decemeber 20th 2007 I spoke to Techinal Support and was told My Dlink VWR Device had to be replaced because it wasnt downloading new firmware. Vonage saids they sent out a new device to the OLD address after i gave them my new address. UPS Delivers the device to the OLD Address. so i go over to the old address and it's not there. I call up Vonage and they will not send out another device. |
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houuser
Vonage Forum Evangelist


Joined: Sep 04, 2003
Posts: 435
Location: Houston, TX
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At your old address, who signed for the delivery?
If the package was left without signature, was this authorized by the sender (Vonage) or did the delivery driver just leave the package?
Either way, one of the two maybe responsiible. |
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UARMF
New Forum Member


Joined: Oct 09, 2005
Posts: 3
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Nobody has to sign for it, because that would cost more, and Vonage is cheap skate, and didnt pay extra for it. |
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jasperaxle
Vonage Forum Junior


Joined: Mar 07, 2005
Posts: 28
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Consider it a blessing. The Dlink VWR is a piece of garbage and Vonage knows it but keeps selling them. |
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