vtech 8100 power adapter problems

Posts: 2 · New Forum Member Joined: Dec 21, 2007 Posts: 2

Who else has had problems with the power adapter on the Vtech 8100 system?

Six months ago my system went down. Tech support sent me to buy a new unit.

This week, same problem, this time tech support sent me a new power adapter. Of course, I was without a home phone for three days.

Elsewhere on the forums, I read that they will continue to do this "as long as tech support has a supply of power adapters." What then?

I am already out an extra $150 from buying a second system, I am confident that I will NOT be spending more money on additional or new hardware when the power adapter fails again.

Pretty clear that there is a problem with the power adapters and that it is just a matter of time until they fail - - and only a limited window of time when Vonage will be offering replacements.

I would like to get a feel for how widespread this problem is. thanks.
you can contact me her or email me at ScottieJunkMail at Comcast dot net.
Scottie

Posts: 2 · New Forum Member Joined: Dec 21, 2007 Posts: 2

got my email address wrong - - should be ScottiesJunkMail at Comcast dot Net.

Scottie

Posts: 19 · Posted: Fri Dec 21, 2007 8:08 pm Post subject:

Perhaps you should order one of these. It appears that it would work.

Bo

Posts: 1 · New Forum Member Joined: Jan 05, 2008 Posts: 1

The same thing happened to me. System died. Bought a new one. System died, found out, accidentally, that the power supply was bad. I suppose that Vtech cannot be unhappy about this turn of events.

Posts: 8 · New Forum Member Joined: Oct 01, 2007 Posts: 8

I had this happen to me, as detailed here:
http://www.vonage-forum.com/ftopic20823.html

The adapter worked perfectly for about 7 months, then was dead one morning. I got a free replacement from Vonage.

If it were to happen again and Vonage no longer had the piece available, I'd probably cancel Vonage and go totally cell phone, instead of paying for a new phone system.

Posts: 5 · New Forum Member Joined: Jan 04, 2008 Posts: 5

Same thing here, except Vonage just replaced mine with a new Vtech 8100. (less than 6mths old) Now I wish I had gotten a Dlink or Linksys so I could use my house wiring. Sad