Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
AaronzKix Posted:
impotence forum
viagra black
viagra without
prescription
is viagra the
...

In The Forum:
Vonage
Topic:
Allow low-priced pill generic no remedy
On Jan 15, 2017 at 14:09:05

Bobbiedet Posted:
rz7433bw6925 <a
href="
http://lev365.com
">buy
levitra</a>
...

In The Forum:
Vonage
Topic:
levitra online specials
On Jan 15, 2017 at 10:43:27

Bobbiedet Posted:
rs7458 et409
payday loan online
wk2018 gs2575
xs7015 online
pharmacy nz2685
...

In The Forum:
Vonage
Topic:
genpharma finasteride hair loss
On Jan 15, 2017 at 07:49:31

Bobbiedet Posted:
ok3155rc7615 <a
href="
http://buy-viagra-
iner.com ">buy
cheap
viagra</a>
...

In The Forum:
Vonage
Topic:
buy levitra computer
On Jan 14, 2017 at 15:59:29

Ridgepr Posted:
...
In The Forum:
Vonage
Topic:
The best essay writing service. 11895 likes!
On Jan 14, 2017 at 10:28:23

Bobbiedet Posted:
lt5426yd9443 <a
href="
http://ciali3.com
">online
pharmacy</a>
...

In The Forum:
Vonage
Topic:
diabetes cialis tablets
On Jan 14, 2017 at 09:36:32

GalenSi Posted:
...
In The Forum:
Vonage
Topic:
IMHO, the best paper writing service. 17906 likes!
On Jan 14, 2017 at 09:30:36

Bobbiedet Posted:
ha3824
http://buy-viagra-
iner.com pfizer
viagra
pa6398do9843
pd3587
http://paydl01.com
...

In The Forum:
Vonage
Topic:
online pharmacy viagra
On Jan 14, 2017 at 06:47:30

Bobbiedet Posted:
fs4995 xs3447
ohio payday ballot
ks7793 af9602
vw1425 buy cheap
levitra wp526
...

In The Forum:
Vonage
Topic:
buy cialis online mexico
On Jan 14, 2017 at 02:26:14

KrystalDog Posted:
Buy Trileptal
Online Saturday
Delivery ->
Trileptal
overnight no
consult
...

In The Forum:
Vonage
Topic:
Buy Trileptal Online Saturday Delivery -> Trileptal overn
On Jan 13, 2017 at 14:05:35


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
kvallette
New Forum Member
New Forum Member


Joined: Dec 20, 2007
Posts: 5

PostPosted: Thu Dec 20, 2007 6:45 pm    Post subject: One-Way Audio - Very annoying problem. Reply with quote Back to top

This all started with my WRTP54G out of the blue about 2 weeks ago.

While on a call or not on a call my inbound sound will completely shut off. For example, if I am on a call with someone (it doesn't matter if I called them or if they called me), the inbound sound will just stop as if nothing is coming through. Like I also said, even when I'm not on a call (and the phone may have worked in the previous call) I'll pick up the phone and hear a dial tone. Then I'll proceed to call someone...I dial the number but there is no ringing sound on my end all while they receive the call and are saying "Hello?? Hello??".

To temporarily remedy the problem I rebooted my WRTP54G. A quick reboot will not work. I had to power off the router for at least 1 minute then power it back on to have the phones work properly again. After a day or less then a day, the phones would stop working again. Annoying is an understatement.

The way this router was configured was this.

Internet>Motorola SB5120 Cable Modem>WRTP54G Router>Computers

I had a spare D-Link VWR sitting in my closet so I decided that it may be the router. Last week, I switched them out and spent an hour on the phone with tech. support trying to have the guy input the new MAC address in his system. He finally did and the router seemed to work but not for long - a day later the same exact problem began again.

I thought that the routers may have become overloaded with all of the traffic and thus overheated so I put the VWR behind an older WRT54G that was given to me from a friend. This had the latest to date (a week ago) Linksys firmware installed. The problem was still an issue.

Here is the way I had this setup.

Internet>SB5120>WRT54G>VWR

So here I am today, still resetting my router once or twice per day, having absolutely NO idea what is going wrong. I have tried DMZ'ing the VWR from the WRT54G, opening ports manually, turning off every firewall I have in the house on all routers/computers, switching the setup back around to where the VWR was in front of the WRT54G....no success on any level.

The phone system that is connected to the VWR is a Panasonic cordless and expandable phone system. We have multiple phones on it and the base unit and all handsets are self-powered.

I live in the New Orleans area, LA and my ISP is Cox Communications. I have speeds of 7Mb down and 512Kb up. Speed tests confirm these speeds...my upload actually runs around 560kbps give or take 10 kbps.

These are results from www.testyourvoip.com when the line works after a fresh power cycle of the VWR.

MOS Analysis From You TO Boston
MOS analysis chart
Media Quality
MOS
4.4 / 5.0
(Best with G.711 is 4.4)


Degradation Sources
Codec 0.58 100.0%
Latency 0.00 0.0%
Packet Discards 0.00 0.0%
Packet Loss 0.00 0.0%
Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 138 ms
Packet Discards 0.0%
Packet Loss 0.0%
Loss Periods
Min: 0 ms
Avg: 0 ms
Max: 0 ms
No Loss
Jitter
Min: 0 ms
Avg: 1 ms
Max: 16 ms
Signaling Quality
Post-Dial Delay 93 ms
Call Setup Time 100 ms
Media Delay 217 ms

MOS Analysis FROM Boston To You
MOS analysis chart
Media Quality
MOS
4.4 / 5.0
(Best with G.711 is 4.4)


Degradation Sources
Codec 0.58 100.0%
Latency 0.00 0.0%
Packet Discards 0.00 0.0%
Packet Loss 0.00 0.0%
Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 138 ms
Packet Discards 0.0%
Packet Loss 0.0%
Loss Periods
Min: 0 ms
Avg: 0 ms
Max: 0 ms
No Loss
Jitter
Min: 0 ms
Avg: 0 ms
Max: 14 ms
Signaling Quality
Post-Pickup Delay 98 ms
Call Setup Time 107 ms
Media Delay 128 ms

Here is the same test performed when the line is NOT working properly.

MOS Analysis From You TO Boston
MOS analysis chart
Media Quality
MOS
4.0 / 5.0
(Best with G.711 is 4.4)


Degradation Sources
Codec 0.57 60.3%
Latency 0.00 0.0%
Packet Discards 0.28 29.8%
Packet Loss 0.09 9.9%
Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 139 ms
Packet Discards 0.8%
Packet Loss 0.3%
Loss Periods
Min: 20 ms
Avg: 20 ms
Max: 20 ms
Random Loss
Jitter
Min: 0 ms
Avg: 2 ms
Max: 21 ms
Signaling Quality
Post-Dial Delay 93 ms
Call Setup Time 99 ms
Media Delay 213 ms

MOS Analysis FROM Boston To You
MOS analysis chart
Media Quality
MOS
4.4 / 5.0
(Best with G.711 is 4.4)


Degradation Sources
Codec 0.58 100.0%
Latency 0.00 0.0%
Packet Discards 0.00 0.0%
Packet Loss 0.00 0.0%
Codec G.711 (PCM at 64kbps,
20ms RTP payload,
80kbps IP BW)
Round-Trip
Latency 139 ms
Packet Discards 0.0%
Packet Loss 0.0%
Loss Periods
Min: 0 ms
Avg: 0 ms
Max: 0 ms
No Loss
Jitter
Min: 0 ms
Avg: 0 ms
Max: 18 ms
Signaling Quality
Post-Pickup Delay 92 ms
Call Setup Time 99 ms
Media Delay 123 ms

I was in the process of running tests to troubleshoot with the Voip Speed tester on this forum but I ran out of tests for the time period. Smile I didn't know there was a limit lol. However I remember my QoS being the only button that showed RED. I had a QoS of 45% on one test then it was 55% in another.

I could really use some help with this. Anyone?
View user's profile Send private message
kvallette
New Forum Member
New Forum Member


Joined: Dec 20, 2007
Posts: 5

PostPosted: Fri Dec 21, 2007 2:20 am    Post subject: Reply with quote Back to top

Anyone??

Heres the info from the test from this site.
Note that the phone is currently not working.

Download speed 4057 Kbps (socket test)
Upload speed 558 Kbps (socket test)
Quality of service 77 %
Maximum pause 68 ms
Round trip time 51 ms
Upstream jitter 2.1 ms
Upstream packet loss 0 %
Upstream packet order 100 %
Upstream discards 0 %
Downstream jitter 8.3 ms
Downstream packet loss 0 %
Downstream packet order 100 %
Downstream discards 0 %
View user's profile Send private message
plumpkatt1
Vonage Forum Associate
Vonage Forum Associate


Joined: Dec 19, 2007
Posts: 21

PostPosted: Fri Dec 21, 2007 12:44 pm    Post subject: Reply with quote Back to top

What version of firmware is your routers web interface showing.

Open your web browser and type http://192.168.15.1 and you should see your web interface.It the upper right corner you should see your firmware version.

Are you using any peer to peer applications for downloading or uploading.

If I max my upload speed on the PC's it really effects the call quality.
View user's profile Send private message
kvallette
New Forum Member
New Forum Member


Joined: Dec 20, 2007
Posts: 5

PostPosted: Fri Dec 21, 2007 5:31 pm    Post subject: Reply with quote Back to top

VWR Firmware is VWR-11.4.1-r060815-1.00.04-r070311.img

No P2P programs were open...outbound connections seem to be fine. The other party can hear anyone talking from our phone just fine, we just cannot hear them speak to us.
View user's profile Send private message
kvallette
New Forum Member
New Forum Member


Joined: Dec 20, 2007
Posts: 5

PostPosted: Fri Dec 21, 2007 7:26 pm    Post subject: Reply with quote Back to top

Problem may be fixed...don't know what the tech guy did but thankyou to the one person who replied out of the 45,525 members.
View user's profile Send private message
cmalbatros
New Forum Member
New Forum Member


Joined: Dec 02, 2005
Posts: 1

PostPosted: Sat Dec 22, 2007 5:34 pm    Post subject: router choking Reply with quote Back to top

try disconnecting all external phone lines coming into house, had same problem with bell south lines, disconnected plugs and wires and all was well, Craig.
View user's profile Send private message
plumpkatt1
Vonage Forum Associate
Vonage Forum Associate


Joined: Dec 19, 2007
Posts: 21

PostPosted: Sat Dec 22, 2007 6:01 pm    Post subject: Re: router choking Reply with quote Back to top

cmalbatros wrote:
try disconnecting all external phone lines coming into house, had same problem with bell south lines, disconnected plugs and wires and all was well, Craig.


No problem. I am a Vonage newbie but I am trying to help out.

Was the trouble on Vonage's end?

Just curious.

Its frustrating when you have the service and it wont work and you cant get anyone to respond. Last weekend it appears that Vonage was down. That is when I singed up for this service.It was like they took my money, gave me dialtone but wouldnt let me make or recieve calls.It even said on another phone that my Vonage number didnt exist. I spent an hour on my cell phone till I got a tech who I couldnt understand and who told me that the service will work again in 24 hours and then tried to sell me an International calling plan for 6.99 a month.Imagine how I felt, I was already thinking I was getting ripped off and the rep was trying to get more money out of me even though I had yet to even get the system to work.
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New BillyKes
New Today 4
Yesterday 16
Total 99376

Who Is On Site
Visitors 103
Members 1
Total 104


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 7.83
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.89 Seconds and 436 Pages In The Last 60 Seconds
The Vonage VoIP Forum