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johnfarrow
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Joined: Mar 15, 2005
Posts: 14

PostPosted: Sun Dec 16, 2007 4:03 pm    Post subject: Leave a Message Reply with quote Back to top

When someone calls our number, they get a message to "Leave a message".

this is on when I select *78. But it wont shot off whe I select *79.
Where in Vonage can I turn off "Leave a Message?

Thanks
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SuperDave
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Joined: Dec 17, 2004
Posts: 176
Location: Maple Shade, NJ

PostPosted: Sun Dec 16, 2007 4:36 pm    Post subject: Re: Leave a Message Reply with quote Back to top

johnfarrow wrote:
When someone calls our number, they get a message to "Leave a message".

this is on when I select *78. But it wont shot off whe I select *79.
Where in Vonage can I turn off "Leave a Message?

Thanks
There is a major problem, has been for days. Here is the message on my dashboard:

Service Announcements
Certain customers may be experiencing an issue with no dial tone, having trouble registering their device or feature settings not taking effect. We are aware of this situation and are currently working to resolve this issue as quickly as possible. Some lines have already been repaired and your device may just need a reboot. Feature settings may take up to 24 hours to take effect. We will continue to update this website with additional information. We are sorry for the inconvenience.

_________________
Dave
SB5100 >> WRT54G >> RT31P2
Comcast HSI
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johnfarrow
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Posts: 14

PostPosted: Sun Dec 16, 2007 4:42 pm    Post subject: Leave a Message Reply with quote Back to top

Are you saying to just reset router?
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roscopco
Vonage Forum MVM
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Joined: Nov 08, 2006
Posts: 1326

PostPosted: Sun Dec 16, 2007 7:47 pm    Post subject: Reply with quote Back to top

All my calls were going directly to voice mail, I made sure it was set to go to voice after 15 seconds which it was. I called Vonage and was told there is a problem with the web page and you can't change the settings, even though it shows changes made. That was earlier this morning, not sure if it has been resolved.
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johnfarrow
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Joined: Mar 15, 2005
Posts: 14

PostPosted: Mon Dec 17, 2007 12:42 pm    Post subject: Leave a Message Reply with quote Back to top


Cooud you tell me how to change the setting on the web page if they get it fixed?
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roscopco
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PostPosted: Mon Dec 17, 2007 12:45 pm    Post subject: Reply with quote Back to top

log into the Vonage site for your account, and click on what you want to change.
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