Leave a Message

Posts: 14 · Vonage Forum Associate Joined: Mar 15, 2005 Posts: 14

When someone calls our number, they get a message to "Leave a message".

this is on when I select *78. But it wont shot off whe I select *79.
Where in Vonage can I turn off "Leave a Message?

Thanks

Posts: 176 · Posted: Sun Dec 16, 2007 4:36 pm Post subject: Re: Leave a Message

johnfarrow wrote:

When someone calls our number, they get a message to "Leave a message".

this is on when I select *78. But it wont shot off whe I select *79.
Where in Vonage can I turn off "Leave a Message?

Thanks

There is a major problem, has been for days. Here is the message on my dashboard:

Service Announcements
Certain customers may be experiencing an issue with no dial tone, having trouble registering their device or feature settings not taking effect. We are aware of this situation and are currently working to resolve this issue as quickly as possible. Some lines have already been repaired and your device may just need a reboot. Feature settings may take up to 24 hours to take effect. We will continue to update this website with additional information. We are sorry for the inconvenience.

Posts: 14 · Vonage Forum Associate Joined: Mar 15, 2005 Posts: 14

Are you saying to just reset router?

Posts: 1320 · Vonage Forum **MVM** Joined: Nov 08, 2006 Posts: 1320

All my calls were going directly to voice mail, I made sure it was set to go to voice after 15 seconds which it was. I called Vonage and was told there is a problem with the web page and you can't change the settings, even though it shows changes made. That was earlier this morning, not sure if it has been resolved.

Posts: 14 · Vonage Forum Associate Joined: Mar 15, 2005 Posts: 14

Cooud you tell me how to change the setting on the web page if they get it fixed?

Posts: 1320 · Vonage Forum **MVM** Joined: Nov 08, 2006 Posts: 1320

log into the vonage site for your account, and click on what you want to change.