Anyone else have troubles w/ COX cable???

Posts: 6

This stinks! COX cable is really poor in quality and customer service.
We barely get any of the channels we used to (w/ Comcast) so we have to pay more for nearly every channel. Then when I called COX to find out about adding telephone service to our account, I was told (by someone who just learned English the day before) that because the account is in my hubby's name, that I would have to get his permission to call, (for fear that I would make "unauthorized" changes!) WHAT???? I'm sorry when did we return to the 1950's and I need "permission" to do anything???
Man, this really s**ks, we just moved and it seems that nearly every service we have is very lame: Vonage, Cox, the local trash company, the local post office

Posts: 403 · Posted: Mon Dec 17, 2007 12:33 am Post subject:

Have faith in human nature. I do not know what city you are in, but
my service in Las Vegas works when I was there last week.. Cox is my internet provider.

Posts: 6 · Posted: Mon Dec 17, 2007 3:02 pm Post subject: LV!

Hey LV too-that's funny.....
Would rather have my Comcast back, would rather move back too

Posts: 12 · Vonage Forum Associate Joined: Feb 04, 2005 Posts: 12

Yup poor customer service, but the system always works so almost never have to call support