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mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 12:35:11


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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Canada
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Sirflex
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Joined: Jun 01, 2007
Posts: 8

PostPosted: Sat Dec 15, 2007 1:39 am    Post subject: Internet works, but not the phone! Reply with quote Back to top

Alright I am seriously getting flustered with Vonage. Every once in awhile i get swarmed with problems. Dropped calls, infrequent speech, phone line not working. The works!

Now my question is this. Basically, I have no damn phone! I have the Motorola VT2142, the power light is on, the internet and ethernet lights are on, but none of the "phone" lights are on. I only have 1 line and i haven't touched the device at all.

I tried rebooting the device, I tried rebooting the modem, device, computer. Still nothing. I also tried unplugging the phone line, which is hardwired, and i plugged in a phone directly to the device. Still nothing. I'm getting really frustrated about this damn situation. I have been without the phone for about 6 hours now. Every time i pick up a phone a voice says "this phone cannot connect with the Vonage settings" Now that voice is starting to get on my nerves to. Can anyone actually help me out here?! I can't even call tech support because i cant use the phone!

Thanks with ANY help!
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nyman73
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Joined: Dec 15, 2007
Posts: 3

PostPosted: Sat Dec 15, 2007 9:24 am    Post subject: what a wonderful experience Reply with quote Back to top

18hrs and counting. No phone service, still states cant link to Vonage network. Cant get through to customer service on my cell phone, I keep getting disconnected. But reading the forum, it appears its a waste of my time to call anyways. Its nice to have such a reliable service..lol..Thank God I dont need to call 911.. I think Vonage should issue everyone a free months service. THey dont even have the common sense to issue a statement on their web site about a nation wide tech problem?
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roscopco
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Joined: Nov 08, 2006
Posts: 1326

PostPosted: Sat Dec 15, 2007 10:03 am    Post subject: Reply with quote Back to top

If you are in the states, then there is a problem. Here in Canada I don't have a problem.
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lonita
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Joined: Jun 15, 2007
Posts: 2
Location: Somewhere not wholly unlike tea

PostPosted: Sat Dec 15, 2007 10:55 am    Post subject: Reply with quote Back to top

It's not just in the States that the problem exists. I'm in Canada, and I've been having this issue for about 14 hours now.

There is a statement if you log in to your dashboard, at the right of the front page when you log in. It's not much of one, granted, but it still states they're aware of a tech issue and are working on it.
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roscopco
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Nov 08, 2006
Posts: 1326

PostPosted: Sat Dec 15, 2007 10:57 am    Post subject: Reply with quote Back to top

My mother called me about 30 minutes ago, the call went right to voice mail, and the phone rang once. I could call her back, so not sure if it is happening all the time or not.
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