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DaveinMA
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Joined: Dec 15, 2007
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PostPosted: Fri Dec 14, 2007 8:39 pm    Post subject: Phantom calls made by Vonage Reply with quote Back to top

I'm having similar problems to others on the forum tonight (If I call my home from my cell, I get a fast busy, outbound calls work), but with an added twist:

However, a few minutes later, the home phone rings with caller ID saying that it's my cell - of course, no one is there since I didn't make the call.

additionally, my Vonage line is continuously calling the last outbound dialed person (and again, no one is there since we didn't make the call).

I live in the Boston area.

using a PAP2 behind a WRT54G - cable modem, 16MB down / 384 up
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NEWCASTLE
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PostPosted: Fri Dec 14, 2007 9:04 pm    Post subject: Reply with quote Back to top

I'm having the same issue in Southern California. I'm even getting phantom phone calls from one of my cellphones to the other. I think this is due to the fact that one of my cellphones is setup as the network outage number in Vonage.
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mregala
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PostPosted: Fri Dec 14, 2007 9:46 pm    Post subject: Reply with quote Back to top

i'm getting phantham calls as well. my cell # is showing up on my Vonage line and now Vonage does not work.
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davidperez
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Joined: Dec 15, 2007
Posts: 10

PostPosted: Fri Dec 14, 2007 11:41 pm    Post subject: Im glad its not just me. Reply with quote Back to top

I called wife and snapped at her because I thought she was sitting on her phone or was somehow pressing the send button, because she kept calling me but no one was there. Thanks Vonage, I will now be sleeping on the sofa, thanks to you.
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charlienyc
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Joined: Nov 07, 2006
Posts: 22
Location: new york. ny

PostPosted: Fri Dec 14, 2007 11:46 pm    Post subject: service outage Reply with quote Back to top

yeah i've been waiting for a call for about 3 hours. didn't realize the service has been out until i received a txt message from her saying she can't get through. no outgoing or incoming calls, but luckily no phantom calls either. located in nyc.

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enzuigiri
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PostPosted: Sat Dec 15, 2007 12:03 am    Post subject: Reply with quote Back to top

I'm also in the Boston area and having this problem. Unfortunately, it was with the phone number of a new teenage friend, and it started occuring at 11 PM, leading to the problem of having to contact their parents at this hour trying to figure out what's wrong.
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rlk959
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PostPosted: Sat Dec 15, 2007 12:58 am    Post subject: Phantom Call Hell Reply with quote Back to top

Yiikes! I started receiving phantom calls from my sister. First on my Vonage line and then on my alternate line. This lead to quite a little conflict. I had to shut down all the ringers in my house.

I've been on hold for over 45 minutes and counting. This in not a pretty situation.
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carbuff
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Joined: Mar 03, 2007
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PostPosted: Sat Dec 15, 2007 1:12 am    Post subject: Reply with quote Back to top

Im on Long Island NY and Ive been having the same problem. I pulled the wire to the phone. Has anyone figured this out yet?
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mrvoidman
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Joined: Nov 25, 2005
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PostPosted: Sat Dec 15, 2007 1:15 am    Post subject: Reply with quote Back to top

Same problem here on Long Island (631). Not that location matters really... I keep getting called by a number that called me hours before.
My father in NC (also using Vonage) just called me on my cell because he was worried. His phone has been ringing with my number for an hour....

This is by far the worst Vonage failure I've seen in years. This problem occurs every few months but not so bad a this...

The web site doesn't say anything is wrong! Lol A few hours ago the site said a "few customers were experiencing problems".... Yeah a few hundred thousand.. If this was ten years ago you'd read about it in the paper!
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xareck
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PostPosted: Sat Dec 15, 2007 2:02 am    Post subject: Reply with quote Back to top

Yeah, having the same problem in State College, PA.

Receiving phantom calls from Pittsburgh at 2am is not fun.
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