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Whitmarsh Posted:
Yes, boiler-plate
answers they
usually are,
though I did get
one sensible
answer
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 17, 2014 at 09:58:00

revrob Posted:
I never heard from
them again. Seems
like boilerplate
answers only and
then that's
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 11, 2014 at 15:43:28

dconnor Posted:
It all depends on
the wiring in your
house. Is it wired
for single line or
dual line?
...

In The Forum:
Hard Wiring - Installation
Topic:
Question on 2 Lines and Vonage (both Vonage)
On Dec 10, 2014 at 11:54:24

sashasuman Posted:
so that would mean
even if the number
is already with
another phone
provider i can
...

In The Forum:
Vonage Canada
Topic:
Control your account from your iPhone
On Dec 10, 2014 at 04:20:21

Pinfold Posted:
Simple question I
hope. I have a
1 line vonage
adapter, ordering
a 2 line one,
...

In The Forum:
Hard Wiring - Installation
Topic:
Question on 2 Lines and Vonage (both Vonage)
On Dec 09, 2014 at 18:19:52

Sxandy Posted:
so that would mean
even if the number
is already with
another phone
provider i can
...

In The Forum:
LNP – Local Number Portability
Topic:
Mitel 3300 CXi connections
On Dec 06, 2014 at 05:47:30

Whitmarsh Posted:
*30 is supposed to
block caller-id
for all subsequent
calls; if *67 does
it for
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 01, 2014 at 06:30:00

revrob Posted:
Thanks for the
userguide info and
the new codes -
unfortunately the
result is the
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 01, 2014 at 06:01:33

ILLLLM Posted:
I have a Cox
connection. Vonage
router is hooked
directly to cox
modem. Cox
Download
...

In The Forum:
Vonage
Topic:
Calls dropping every 5 to 10 seconds
On Nov 25, 2014 at 14:24:54

Sxandy Posted:
so that would mean
even if the number
is already with
another phone
provider i can
...

In The Forum:
LNP – Local Number Portability
Topic:
Mitel 3300 CXi connections
On Nov 12, 2014 at 06:04:12


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Post new topic   This topic is locked: you cannot edit posts or make replies.  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
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kdf55
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Jun 30, 2007
Posts: 367
Location: Highland, IL

PostPosted: Sat Dec 15, 2007 1:44 am    Post subject: Reply with quote Back to top

Mine just came back on line. I am in the 618 area of Illinois

edit: 2 minutes later, it is down again.
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dean808
New Forum Member
New Forum Member


Joined: Dec 15, 2007
Posts: 1

PostPosted: Sat Dec 15, 2007 1:56 am    Post subject: Reply with quote Back to top

Mine has been working for the past hour. Able to call and receive calls.

415 area code.
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jazma
Vonage Forum Associate
Vonage Forum Associate


Joined: May 18, 2005
Posts: 14

PostPosted: Sat Dec 15, 2007 2:56 am    Post subject: Reply with quote Back to top

Mine is up now and all seems to be working...
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94SupraTT
Vonage Forum Junior
Vonage Forum Junior


Joined: Jan 22, 2006
Posts: 31

PostPosted: Sat Dec 15, 2007 3:43 am    Post subject: Reply with quote Back to top

Down here in Huntsville Alabama. Vonage is out. Been out at least for 5 hours now. I get the "this telephone line can not register to Vonage network" message.
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ceakins
New Forum Member
New Forum Member


Joined: Dec 15, 2007
Posts: 1

PostPosted: Sat Dec 15, 2007 4:02 am    Post subject: Reply with quote Back to top

1Jimmy1 wrote:
Well, lets think about this technically. I am a Sys Admin at a pretty large company. Our big thing is orders. The worst thing that could possibly happen is we loose an order. Well, for Vonage it is their voice service overall. So, if something comparable were to happen in our company, everyone would be called in, work for a few hours, then split off to have half work through the night, then the other half relieve them in the morning.

So, everyone is there, obviously it is something that is effecting the phones, so trace back, phones-->{various routers}-->dmark-->router-->firewall-->router(s)-->switch-->server...or something similar to that. It isn't a global server effect, their website would be down. So, isolated to the voice servers, which are just fancy routers and converters anyhow. Outgoing is working, so remove that. Forwarding is working, just not as designed, that is a clue, scripting, or some type of programming error. Caller ID is working, dial tone is intermittant. Voice encoding works, so does the timing, you can make outgoing calls. Outside calls hit a cannot complete. Could be so many things...Turn on those DR machines...(it may be that time) $$$$$$$$$$$$$$$$

Has a Vonage customer tried a Vonage customer (wouldn't that be a trip)? Does softphone work? Is the 800# network effected?


You can't currently log into their website, so the phone interface is down also.
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94SupraTT
Vonage Forum Junior
Vonage Forum Junior


Joined: Jan 22, 2006
Posts: 31

PostPosted: Sat Dec 15, 2007 4:07 am    Post subject: Reply with quote Back to top

ceakins wrote:
1Jimmy1 wrote:
Well, lets think about this technically. I am a Sys Admin at a pretty large company. Our big thing is orders. The worst thing that could possibly happen is we loose an order. Well, for Vonage it is their voice service overall. So, if something comparable were to happen in our company, everyone would be called in, work for a few hours, then split off to have half work through the night, then the other half relieve them in the morning.

So, everyone is there, obviously it is something that is effecting the phones, so trace back, phones-->{various routers}-->dmark-->router-->firewall-->router(s)-->switch-->server...or something similar to that. It isn't a global server effect, their website would be down. So, isolated to the voice servers, which are just fancy routers and converters anyhow. Outgoing is working, so remove that. Forwarding is working, just not as designed, that is a clue, scripting, or some type of programming error. Caller ID is working, dial tone is intermittant. Voice encoding works, so does the timing, you can make outgoing calls. Outside calls hit a cannot complete. Could be so many things...Turn on those DR machines...(it may be that time) $$$$$$$$$$$$$$$$

Has a Vonage customer tried a Vonage customer (wouldn't that be a trip)? Does softphone work? Is the 800# network effected?


You can't currently log into their website, so the phone interface is down also.


This is correct I can't log into the Vonage website.
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94SupraTT
Vonage Forum Junior
Vonage Forum Junior


Joined: Jan 22, 2006
Posts: 31

PostPosted: Sat Dec 15, 2007 4:14 am    Post subject: Reply with quote Back to top

I have a dial tone at the moment.
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94SupraTT
Vonage Forum Junior
Vonage Forum Junior


Joined: Jan 22, 2006
Posts: 31

PostPosted: Sat Dec 15, 2007 4:17 am    Post subject: Reply with quote Back to top

Ha. It is back down with the message.
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nyc211
New Forum Member
New Forum Member


Joined: Dec 15, 2007
Posts: 1

PostPosted: Sat Dec 15, 2007 5:02 am    Post subject: Just spoke with customer service.... Reply with quote Back to top

They are saying that it will be "at least 1 more hour" and "possibly up to 24 more hours" until service is restored.

I have been a loyal customer for years, but after this I'm absolutely switching. What service doesn't have backup systems in place??? Ah yes, one that creates workarounds to avoid paying additional patent royalties to the competition.
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nyman73
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Joined: Dec 15, 2007
Posts: 3

PostPosted: Sat Dec 15, 2007 6:47 am    Post subject: No service for 16hrs Reply with quote Back to top

I have had no service for 16hrs and counting in upstate ny. When i try to use my phone it states this phone is not connected to Vonage network. Any news? I cant get through to customer service either. It keeps disconnecting, or states call back.
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