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ILLLLM Posted:
I have a Cox
connection. Vonage
router is hooked
directly to cox
modem. Cox
Download
...

In The Forum:
Vonage
Topic:
Calls dropping every 5 to 10 seconds
On Nov 25, 2014 at 14:24:54

Sxandy Posted:
so that would mean
even if the number
is already with
another phone
provider i can
...

In The Forum:
LNP – Local Number Portability
Topic:
Mitel 3300 CXi connections
On Nov 12, 2014 at 06:04:12

mknopick Posted:
We have a part
time vacation home
that we use. Can
I take my Vonage
adapter to that
...

In The Forum:
Vonage
Topic:
Taking Vonage adapter to vacation home
On Nov 09, 2014 at 09:50:11

Whitmarsh Posted:
This is an update
to my previous
post. After
many emails and
phone calls, I
...

In The Forum:
Vonage UK
Topic:
Vonage messes up date/time on Panasonic DECT phone
On Nov 08, 2014 at 10:23:24

Whitmarsh Posted:
The 'Vonage box'
is a Grandstream
HT-701 ATA. If
you download its
Used Guide, you
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Oct 26, 2014 at 00:04:03

Whitmarsh Posted:
I have just
installed a V
system and it all
works fine except
for the date/time
on
...

In The Forum:
Vonage UK
Topic:
Vonage messes up date/time on Panasonic DECT phone
On Oct 22, 2014 at 09:41:43

TUBSUB Posted:
Vonage router does
not recognize a HP
2270DW printer.
Current setup is:
Comcast-modem
...

In The Forum:
Vonage
Topic:
HP Printer setup issue
On Oct 05, 2014 at 15:28:26

eltonlight Posted:
Is this supported
by Iphone6? I am
just curious.
...

In The Forum:
Vonage
Topic:
Use with iPhone, and switch to data-only plan?
On Sep 24, 2014 at 05:06:04

Jesse641 Posted:
Hi, I have Skype
installed on PC,
but I use it
mainly to talk for
free. Otherwise
...

In The Forum:
Vonage
Topic:
Click to call iPhone App
On Sep 06, 2014 at 13:27:05

UncleDuck Posted:
The quality of
voicemail has
deteriorated to
the point that it
requires listening
...

In The Forum:
Vonage
Topic:
Voicemail Quality and Playback Issues
On Aug 19, 2014 at 17:20:01


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aussie1
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Joined: Dec 15, 2007
Posts: 3

PostPosted: Fri Dec 14, 2007 9:21 pm    Post subject: NDT = No Dail Tone.... system down! way to go vonage Reply with quote Back to top

Yup same here Vonage completely dead Northwest Surbs of Chicago... been hold for over an hour with CS...
I want a refund for this month!!!

their (www.vonage.com) web site is also slow to load...
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kodiakbeer
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Joined: Feb 14, 2007
Posts: 8
Location: Fort Worth, Tx

PostPosted: Fri Dec 14, 2007 9:22 pm    Post subject: Reply with quote Back to top

I'm in the Dallas,Fort Worth Texas area and it has been going on for about 2 hours now. On and off. So is not just in the east coast.
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coley
Vonage Forum Associate
Vonage Forum Associate


Joined: Dec 15, 2007
Posts: 19

PostPosted: Fri Dec 14, 2007 9:24 pm    Post subject: Reply with quote Back to top

wow it looks like the entire service is down i wonder why outbound calls are fine and it jst affects incoming callls tho, anyone got any ideas on that?
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XPLSV
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Joined: Dec 15, 2007
Posts: 4

PostPosted: Fri Dec 14, 2007 9:24 pm    Post subject: Out for Entire Day in 719 Area Code Reply with quote Back to top

I had my router go out two days ago and replaced it last night. Didn't hook my adapter up until early this morning and while I was able to get the new router up right away, I've been trying all kinds of things to get the dial tone. I finally figured it was the old Linksys PAP2 adapter and a conflict with the new router...or some electrical problem that fried both...but even after running out and buying a new adapter, still nothing. Tried to call Customer Service to register the new MAC address and have been on hold. Found this forum during that time...looks like the problem is bigger than just my adapter.
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coley
Vonage Forum Associate
Vonage Forum Associate


Joined: Dec 15, 2007
Posts: 19

PostPosted: Fri Dec 14, 2007 9:27 pm    Post subject: Reply with quote Back to top

yea xp i wouldnt do anything else till this main issue is resolved, would b nice if Vonage put an accurage service announcement on their site tho, the problem is obviously much bigger than an intermittent dial tone and if i get one more phantom call im gonna scream! lol
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psk90069
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New Forum Member


Joined: Dec 15, 2007
Posts: 1

PostPosted: Fri Dec 14, 2007 9:37 pm    Post subject: my vonage is down as well Reply with quote Back to top

I just got home and my Vonage was down -- got a message "This phone cannot connect to the Vonage network." I rebooted everything, unplugged my router, my cable modem, etc., and it still isn't working. I'm in Los Angeles.
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sjdreyes
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Joined: Dec 15, 2007
Posts: 1

PostPosted: Fri Dec 14, 2007 9:38 pm    Post subject: Outage in CA Reply with quote Back to top

To everyone,
I'm here in California and my Vonage is also out. It was working till the latter half of the afternoon here. I guess i'm just confirming to everyone that we haven't lost our minds. I tried resetting EVERYTHING, and no luck. Hopefully it will get fixed soon. Did anyone try calling customer service?
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rpdupuis
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Joined: Mar 08, 2005
Posts: 4

PostPosted: Fri Dec 14, 2007 9:39 pm    Post subject: Reply with quote Back to top

Same issue in Seattle. I can call out but no one can call me....sorry call cannot be completed.....This really ****. Angered

Glad I have a cell phone as a backup. Thumbs Up
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viamptor
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New Forum Member


Joined: Dec 15, 2007
Posts: 1

PostPosted: Fri Dec 14, 2007 9:39 pm    Post subject: Reply with quote Back to top

Same problems here intermittent dialtone cant dial in or out phantom calls on cellphone 413 area code western mass
Got ahold of tech support after 1 1/2 hrs said there was a problem with their authentication servers my guess is verizon changed somthing again
in routing tables or switching etc but could be wrong
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NIZMOZ
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Joined: Dec 15, 2007
Posts: 7

PostPosted: Fri Dec 14, 2007 9:43 pm    Post subject: Reply with quote Back to top

Okay, been officially on hold waiting for CS to answer for 140 minutes, yes 2 hours and 20 minutes.

I am about to hang up because my battery is about dead on my cell.
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