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Bill18164 Posted:
For years when I
accessed my mail
box the response I
heard was “please
enter your
...

In The Forum:
Vonage
Topic:
Voicemail Problem
On Jul 24, 2014 at 22:15:20

justwarner Posted:
Hi guys,  I
plan to install a
new in-house PBX,
but I'm not secure
in my knowledge,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Jul 24, 2014 at 07:44:54

adamnmurad Posted:
I talk very, very
infrequently on
the phone. I'm
thinking of
switching to a
data-only
...

In The Forum:
Vonage
Topic:
Use with iPhone, and switch to data-only plan?
On Jul 21, 2014 at 14:29:35

szurcsii Posted:
Hey! I'm
planning to build
my own voip alarm
system. I found a
guide that looks
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Alarm systems and VOIP
On Jun 27, 2014 at 01:09:10

DSewhuk Posted:
The last week I
have seen a
similar issue. I
have gotten 2
simultaneous calls
outbound
...

In The Forum:
Vonage
Topic:
Outbound calls showing when no call is being made
On Jun 11, 2014 at 23:25:10

HtomSirveaux Posted:
Rather than be
long and wordy,
I'll get right to
the point(s): -
Have had VDV23
...

In The Forum:
Vonage
Topic:
VDV23 - Max Upstream?
On Jun 10, 2014 at 18:18:46

revrob Posted:
I've only just
signed up for
Vonage service a
couple of days ago
and set up the kit
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On May 22, 2014 at 16:45:07

dconnor Posted:
Try: MODEM
->SWITCH V->
BROWSER ->
-> VONAGE
...

In The Forum:
Vonage
Topic:
Internet via Vonage is only 50Mbps
On May 18, 2014 at 12:31:40

harshal45 Posted:
Hello, I have a
105Mbps Comcast
connection. When I
make a wired
connection to
...

In The Forum:
Vonage
Topic:
Internet via Vonage is only 50Mbps
On May 17, 2014 at 10:46:09

johnnyc14 Posted:
The issue you are
having is related
to your Direct TV
set-top box. From
time to time,
...

In The Forum:
Vonage
Topic:
Outbound calls showing when no call is being made
On May 10, 2014 at 10:30:44


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eevert
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Joined: Dec 15, 2007
Posts: 6

PostPosted: Mon Dec 17, 2007 5:11 pm    Post subject: service outage Reply with quote Back to top

My service stopped on Saturday night and has yet to be restored. I wish Vonage had better dialog with its customers. Maybe sending mass e-mail alerting its customers, region by region, that service has been restored and to reboot. Is that so hard.

I also agree that a snow storm in the north-east shouldn't interrupt my service here in Central Florida. Isn't Vonage a de-centralized service???

Just my two cents.

waiting in Florida...
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missy1001
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Joined: Dec 17, 2007
Posts: 6

PostPosted: Mon Dec 17, 2007 7:29 pm    Post subject: Finally Service Restored at 445pm Reply with quote Back to top

Well thank you everyone for letting me know, it wasn't just my service down. Finally about 445pm service was restored to at least my Number in Tx.. Thanks for all the imput.
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jkelley
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Joined: Dec 17, 2007
Posts: 4

PostPosted: Mon Dec 17, 2007 7:55 pm    Post subject: Re: Finally Service Restored at 445pm Reply with quote Back to top

missy1001 wrote:
Well thank you everyone for letting me know, it wasn't just my service down. Finally about 445pm service was restored to at least my Number in Tx.. Thanks for all the imput.


Glade your up and running ... mine are still down. They ring but when answered they go dead.
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missy1001
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Joined: Dec 17, 2007
Posts: 6

PostPosted: Mon Dec 17, 2007 8:27 pm    Post subject: You are still out in Clearlake? Reply with quote Back to top

I had to reset the phone adapter with a small screwdriver, stuck in the small hole on the back of the adapter. Tried rebooting whole system twice, then found that small reset hole due to finally an email message from Vonage service this afternoon around 430pm. They said that resetting instead of rebooting, along with their engineers clearing up the technical issues on their end would get my service up this evening...

It worked this time on my end. Had been doing that same thing all weekend, so I guess in Pasadena they finally cleared it up..
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bizarroant
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New Forum Member


Joined: Jan 03, 2007
Posts: 2
Location: New York

PostPosted: Wed Dec 19, 2007 3:48 pm    Post subject: Check your call forwarding (VonageTalk issue) Reply with quote Back to top

I hadn't turned on SimulRing, but after I installed VonageTalk on my laptop, the setting was directing calls to my laptop and if busy, to my cellphone (NA#). Once I shut CallForwarding off, I seem to be back to normal. I'll follow up if the problem returns.
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whatumean
Vonage Forum Master
Vonage Forum Master


Joined: Apr 09, 2007
Posts: 168

PostPosted: Wed Dec 19, 2007 3:52 pm    Post subject: Re: Finally Service Restored at 445pm Reply with quote Back to top

jkelley wrote:
missy1001 wrote:
Well thank you everyone for letting me know, it wasn't just my service down. Finally about 445pm service was restored to at least my Number in Tx.. Thanks for all the imput.


Glade your up and running ... mine are still down. They ring but when answered they go dead.


Are you able to make outbound calls? Does this happen on all incoming calls? Both PSTN and Vonage? when you pick up, is it dead air or the call actually hangs up?
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jkelley
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Joined: Dec 17, 2007
Posts: 4

PostPosted: Wed Dec 19, 2007 4:13 pm    Post subject: Re: Finally Service Restored at 445pm Reply with quote Back to top

whatumean wrote:
jkelley wrote:
missy1001 wrote:
Well thank you everyone for letting me know, it wasn't just my service down. Finally about 445pm service was restored to at least my Number in Tx.. Thanks for all the imput.


Glade your up and running ... mine are still down. They ring but when answered they go dead.


Are you able to make outbound calls? Does this happen on all incoming calls? Both PSTN and Vonage? when you pick up, is it dead air or the call actually hangs up?


It's hit and miss about 10% of my calls go through. Both incomming and outgoing ring ..... but go dead when answered by me or by the person i'm calling. I've done a full reset of my Vonage adapters, and rerouted the network access outside the firewall. Nothing is helping. At this point we gave up and are having our calls forwarded through antoher provider. I'm also having our numbers ported away from Vonage.
Our business should not have been this affected by a storm that was over a thousand miles away.
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