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jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have
regretted
...

In The Forum:
Vonage
Topic:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

RichardPi Posted:
Hello, does
anybody recollect
how to get into
wifi password from
diggings router?
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Mar 31, 2016 at 02:39:07

RichardPi Posted:
Hello, does
anybody know how
to get into wifi
watchword from
home router?
...

In The Forum:
Hard Wiring - Installation
Topic:
How to be noised abroad wifi password?
On Mar 30, 2016 at 18:48:05

achow26 Posted:
BrettaMan, I am
having the same
problem. I do not
have the loopback
plug. I tried
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage issue with USTec UX-226
On Feb 16, 2016 at 14:13:37

alicesmith Posted:
I have used the
PBX phone system
in my new office.
I was very
confused about
phone
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Jan 29, 2016 at 01:49:14

ab11cd Posted:
Do you have a
confusion about
setting up or
turning off the
notification with
iPhone
...

In The Forum:
Vonage
Topic:
iPhone - Push Notification Problems
On Jan 06, 2016 at 02:03:55

gb129 Posted:
For the past ten
years I have used
the Vtech IP8100-2
Adapter and 4
wireless 5.8
...

In The Forum:
Vonage
Topic:
IP8100-2
On Dec 07, 2015 at 06:59:44

allommaCem Posted:
thank a lot for
your internet site
it helps a whole
lot.
...

In The Forum:
Vonage
Topic:
Im glad I finally registered
On Nov 10, 2015 at 12:33:23

sv777 Posted:
I have VDV21-VD
and I have a
question regarding
the green ethernet
light on the
...

In The Forum:
Vonage
Topic:
Vonage adapter green Ethernet blinking continuously
On Oct 31, 2015 at 11:44:24

egyptneyes Posted:
That sucks! Please
do let me know if
you ever resolve
this problem. On
another note,
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On Oct 18, 2015 at 11:12:28


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eevert
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Joined: Dec 15, 2007
Posts: 6

PostPosted: Mon Dec 17, 2007 5:11 pm    Post subject: service outage Reply with quote Back to top

My service stopped on Saturday night and has yet to be restored. I wish Vonage had better dialog with its customers. Maybe sending mass e-mail alerting its customers, region by region, that service has been restored and to reboot. Is that so hard.

I also agree that a snow storm in the north-east shouldn't interrupt my service here in Central Florida. Isn't Vonage a de-centralized service???

Just my two cents.

waiting in Florida...
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missy1001
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Joined: Dec 17, 2007
Posts: 6

PostPosted: Mon Dec 17, 2007 7:29 pm    Post subject: Finally Service Restored at 445pm Reply with quote Back to top

Well thank you everyone for letting me know, it wasn't just my service down. Finally about 445pm service was restored to at least my Number in Tx.. Thanks for all the imput.
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jkelley
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Joined: Dec 17, 2007
Posts: 4

PostPosted: Mon Dec 17, 2007 7:55 pm    Post subject: Re: Finally Service Restored at 445pm Reply with quote Back to top

missy1001 wrote:
Well thank you everyone for letting me know, it wasn't just my service down. Finally about 445pm service was restored to at least my Number in Tx.. Thanks for all the imput.


Glade your up and running ... mine are still down. They ring but when answered they go dead.
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missy1001
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Joined: Dec 17, 2007
Posts: 6

PostPosted: Mon Dec 17, 2007 8:27 pm    Post subject: You are still out in Clearlake? Reply with quote Back to top

I had to reset the phone adapter with a small screwdriver, stuck in the small hole on the back of the adapter. Tried rebooting whole system twice, then found that small reset hole due to finally an email message from Vonage service this afternoon around 430pm. They said that resetting instead of rebooting, along with their engineers clearing up the technical issues on their end would get my service up this evening...

It worked this time on my end. Had been doing that same thing all weekend, so I guess in Pasadena they finally cleared it up..
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bizarroant
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New Forum Member


Joined: Jan 03, 2007
Posts: 2
Location: New York

PostPosted: Wed Dec 19, 2007 3:48 pm    Post subject: Check your call forwarding (VonageTalk issue) Reply with quote Back to top

I hadn't turned on SimulRing, but after I installed VonageTalk on my laptop, the setting was directing calls to my laptop and if busy, to my cellphone (NA#). Once I shut CallForwarding off, I seem to be back to normal. I'll follow up if the problem returns.
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whatumean
Vonage Forum Master
Vonage Forum Master


Joined: Apr 09, 2007
Posts: 168

PostPosted: Wed Dec 19, 2007 3:52 pm    Post subject: Re: Finally Service Restored at 445pm Reply with quote Back to top

jkelley wrote:
missy1001 wrote:
Well thank you everyone for letting me know, it wasn't just my service down. Finally about 445pm service was restored to at least my Number in Tx.. Thanks for all the imput.


Glade your up and running ... mine are still down. They ring but when answered they go dead.


Are you able to make outbound calls? Does this happen on all incoming calls? Both PSTN and Vonage? when you pick up, is it dead air or the call actually hangs up?
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jkelley
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Joined: Dec 17, 2007
Posts: 4

PostPosted: Wed Dec 19, 2007 4:13 pm    Post subject: Re: Finally Service Restored at 445pm Reply with quote Back to top

whatumean wrote:
jkelley wrote:
missy1001 wrote:
Well thank you everyone for letting me know, it wasn't just my service down. Finally about 445pm service was restored to at least my Number in Tx.. Thanks for all the imput.


Glade your up and running ... mine are still down. They ring but when answered they go dead.


Are you able to make outbound calls? Does this happen on all incoming calls? Both PSTN and Vonage? when you pick up, is it dead air or the call actually hangs up?


It's hit and miss about 10% of my calls go through. Both incomming and outgoing ring ..... but go dead when answered by me or by the person i'm calling. I've done a full reset of my Vonage adapters, and rerouted the network access outside the firewall. Nothing is helping. At this point we gave up and are having our calls forwarded through antoher provider. I'm also having our numbers ported away from Vonage.
Our business should not have been this affected by a storm that was over a thousand miles away.
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