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UncleDuck Posted:
The quality of
voicemail has
deteriorated to
the point that it
requires listening
...

In The Forum:
Vonage
Topic:
Voicemail Quality and Playback Issues
On Aug 19, 2014 at 17:20:01

Snack Posted:
On a wired
connection, just
connect the Vonage
to the ethernet
port of the hotel
...

In The Forum:
Vonage
Topic:
Using Vonage in a hotel
On Aug 06, 2014 at 19:22:31

Bill18164 Posted:
...
In The Forum:
Vonage
Topic:
Voicemail Problem
On Jul 24, 2014 at 22:15:20

justwarner Posted:
...
In The Forum:
Vonage
Topic:
IP PBX for small business
On Jul 24, 2014 at 07:44:54

adamnmurad Posted:
I talk very, very
infrequently on
the phone. I'm
thinking of
switching to a
data-only
...

In The Forum:
Vonage
Topic:
Use with iPhone, and switch to data-only plan?
On Jul 21, 2014 at 14:29:35

szurcsii Posted:
Hey! I'm
planning to build
my own voip alarm
system. I found a
guide that looks
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Alarm systems and VOIP
On Jun 27, 2014 at 01:09:10

DSewhuk Posted:
The last week I
have seen a
similar issue. I
have gotten 2
simultaneous calls
outbound
...

In The Forum:
Vonage
Topic:
Outbound calls showing when no call is being made
On Jun 11, 2014 at 23:25:10

HtomSirveaux Posted:
Rather than be
long and wordy,
I'll get right to
the point(s): -
Have had VDV23
...

In The Forum:
Vonage
Topic:
VDV23 - Max Upstream?
On Jun 10, 2014 at 18:18:46

revrob Posted:
...
In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On May 22, 2014 at 16:45:07

dconnor Posted:
Try: MODEM
->SWITCH V->
BROWSER ->
-> VONAGE
...

In The Forum:
Vonage
Topic:
Internet via Vonage is only 50Mbps
On May 18, 2014 at 12:31:40


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Post new topic   This topic is locked: you cannot edit posts or make replies.  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
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coley
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Joined: Dec 15, 2007
Posts: 19

PostPosted: Fri Dec 14, 2007 8:53 pm    Post subject: Reply with quote Back to top

Maybe thats what it is then i dont know... jst find it frustrating, wouldnt be so bad if it was the first time it had happened
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hmiller24
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Joined: Dec 15, 2007
Posts: 3

PostPosted: Fri Dec 14, 2007 8:54 pm    Post subject: Reply with quote Back to top

I am having the same issue in Scottville Michigan. This is a 231 area code. I am able to get any inbound calls they forward to my cell,but when I pick up the line is dead no sound. People calling say it rings busy or they get a message my number doesn't work or something to that effect, yet I am still able to make calls. I have been on the line now for 45 min and still no answer.. This is really bad CS in my opinion. I have been a customer now for a year.
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sundardba
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Joined: Dec 15, 2007
Posts: 15

PostPosted: Fri Dec 14, 2007 9:01 pm    Post subject: New Jersey line down Reply with quote Back to top

Just trying to call .. phone was dead.. Tried restarting .. no help .. area code is 609..
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sj2
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Joined: Mar 19, 2006
Posts: 73

PostPosted: Fri Dec 14, 2007 9:01 pm    Post subject: check their website Reply with quote Back to top

Some customers may be experiencing an issue with no dial tone. Our engineers are aware of the issue and are working to resolve it as soon as possible.

We apologize for any inconvenience and thank you for your patience in this matter.
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stevedfw
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Joined: Dec 15, 2007
Posts: 1

PostPosted: Fri Dec 14, 2007 9:04 pm    Post subject: Update on vonage problem Reply with quote Back to top

I'm near the dallas, tx area. Just talked to Tech Support (if you call it that) after being on hold for over an hour. They asked if I live near Mexico because he had a similar issue with someone in California that lives near Mexico. Which I thought was very odd that he would ask me that since what that has to do with their Vonage problem. He said they are working on it and said it could be up in an hour. I would'nt hold my breath on that one after talking to Tech Support since he didn't really have a clue on whats the problem (which he admitted). Oh I have to mention his "support skills": I said Vonage is suppose to be reliable service isn't it? He said "What do you want me to say that its reliable?" (scarastically). I hope all of tech support is not like the one I talk to.
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Rassi
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Joined: Aug 11, 2006
Posts: 5

PostPosted: Fri Dec 14, 2007 9:06 pm    Post subject: Glad I checked here... Reply with quote Back to top

Didn't see anything on their website at all.

Have been on hold (so far) for 1 hour and 45 min....

When I pick up my handset, I get "This telephone line cannot register to the Vonage network"

Tried a full reset, unplugging cable modem, router, and Vonage router, then re-connecting in reverse order when things come back on.

Still dead.

I'm in the Cleveland, OH area - 216 Area Code.
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coley
Vonage Forum Associate
Vonage Forum Associate


Joined: Dec 15, 2007
Posts: 19

PostPosted: Fri Dec 14, 2007 9:08 pm    Post subject: Reply with quote Back to top

looks like we will all have to sit and wait it out, considering last time took over a week to fix im not holding my breath...
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hmiller24
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Joined: Dec 15, 2007
Posts: 3

PostPosted: Fri Dec 14, 2007 9:12 pm    Post subject: Reply with quote Back to top

I am having the same issue in Scottville Michigan. This is a 231 area code. I am not able to get any inbound calls they forward to my cell,but when I pick up the line is dead no sound. People calling say it rings busy or they get a message my number doesn't work or something to that effect, yet I am still able to make calls. I have been on the line now for over an hour and still no answer.. This is really bad CS in my opinion. I have been a customer now for a year. Other strange thing is it seems the last number I called keeps being forwarded to my Cellphone. It is like there is a virus that has hit the Vonage network or something. The should at least post something on their website about service being down if that is the case. It looks like this is a wide spread issue. I see a post from CA and I live in MI .
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coley
Vonage Forum Associate
Vonage Forum Associate


Joined: Dec 15, 2007
Posts: 19

PostPosted: Fri Dec 14, 2007 9:16 pm    Post subject: Reply with quote Back to top

Some customers may be experiencing an issue with no dial tone. Our engineers are aware of the issue and are working to resolve it as soon as possible.

We apologize for any inconvenience and thank you for your patience in this matter.

this is the announcement on their site
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cyee
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Joined: Apr 29, 2005
Posts: 1

PostPosted: Fri Dec 14, 2007 9:19 pm    Post subject: Phantom phone calls repeatedly Reply with quote Back to top

getting the same thing, except the calls are coming in repeatedly and filled up my cell phone voicemailbox. I'm shutting my cell phone off and unplugging the phone line. I'm in the Boston, MA area for anyone who's wondering.
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