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kdf55 Posted:
Vonage is
reporting that
call blocking is
FINALLY on it's
way. https://co
mmunity.vonage.com
/posts
...

In The Forum:
Vonage
Topic:
Vonage announces call blocking coming soon!
On Jan 23, 2015 at 11:39:03

kdf55 Posted:
The problem may be
your internet
connection, not
Vonage. Have your
internet service
...

In The Forum:
Vonage
Topic:
Internet, wired and wireless, consistently disconnects!
On Jan 23, 2015 at 11:32:45

kdf55 Posted:
Yes you can....
In The Forum:
Vonage
Topic:
Taking Vonage adapter to vacation home
On Jan 23, 2015 at 11:31:02

TheBear Posted:
I am trying to
configure the
recommended x-lite
software on my
laptop for use
with
...

In The Forum:
Vonage V-Phone & SoftPhone
Topic:
Xlite 4.5 configuration
On Jan 22, 2015 at 13:40:15

nichole Posted:
We had also faced
a lot of problem
sending emails and
fax initially but
when we used
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Fax Problems
On Jan 11, 2015 at 22:50:46

arbiter Posted:
1. NY, USA 2.
Time Warner Cable,
Cable 3. Upload:
2.18 Mbps
Download: 21.12
...

In The Forum:
Vonage
Topic:
Internet, wired and wireless, consistently disconnects!
On Jan 05, 2015 at 13:32:55

Utteru Posted:
...
In The Forum:
Vonage
Topic:
Click to call iPhone App
On Jan 05, 2015 at 07:00:41

nichole Posted:
Does this really
work for the
security of our
homes? If so then
I think it will be
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Broadband Monitoring of Home Alarm Systems
On Dec 31, 2014 at 23:17:41

Cagatey01 Posted:
Place another test
call. If there's
still no caller Id
information on the
current
...

In The Forum:
Report A Forum Bug
Topic:
Outbound Links Turned Off
On Dec 31, 2014 at 22:44:56

sahm24 Posted:
As of last Friday,
all of our
incoming calls are
being immediately
redirected
...

In The Forum:
Vonage
Topic:
Calls auto transferring to cell phone
On Dec 31, 2014 at 17:19:29


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coley
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Joined: Dec 15, 2007
Posts: 19

PostPosted: Fri Dec 14, 2007 8:53 pm    Post subject: Reply with quote Back to top

Maybe thats what it is then i dont know... jst find it frustrating, wouldnt be so bad if it was the first time it had happened
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hmiller24
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PostPosted: Fri Dec 14, 2007 8:54 pm    Post subject: Reply with quote Back to top

I am having the same issue in Scottville Michigan. This is a 231 area code. I am able to get any inbound calls they forward to my cell,but when I pick up the line is dead no sound. People calling say it rings busy or they get a message my number doesn't work or something to that effect, yet I am still able to make calls. I have been on the line now for 45 min and still no answer.. This is really bad CS in my opinion. I have been a customer now for a year.
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sundardba
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Joined: Dec 15, 2007
Posts: 15

PostPosted: Fri Dec 14, 2007 9:01 pm    Post subject: New Jersey line down Reply with quote Back to top

Just trying to call .. phone was dead.. Tried restarting .. no help .. area code is 609..
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sj2
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Joined: Mar 19, 2006
Posts: 73

PostPosted: Fri Dec 14, 2007 9:01 pm    Post subject: check their website Reply with quote Back to top

Some customers may be experiencing an issue with no dial tone. Our engineers are aware of the issue and are working to resolve it as soon as possible.

We apologize for any inconvenience and thank you for your patience in this matter.
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stevedfw
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Joined: Dec 15, 2007
Posts: 1

PostPosted: Fri Dec 14, 2007 9:04 pm    Post subject: Update on vonage problem Reply with quote Back to top

I'm near the dallas, tx area. Just talked to Tech Support (if you call it that) after being on hold for over an hour. They asked if I live near Mexico because he had a similar issue with someone in California that lives near Mexico. Which I thought was very odd that he would ask me that since what that has to do with their Vonage problem. He said they are working on it and said it could be up in an hour. I would'nt hold my breath on that one after talking to Tech Support since he didn't really have a clue on whats the problem (which he admitted). Oh I have to mention his "support skills": I said Vonage is suppose to be reliable service isn't it? He said "What do you want me to say that its reliable?" (scarastically). I hope all of tech support is not like the one I talk to.
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Rassi
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Joined: Aug 11, 2006
Posts: 5

PostPosted: Fri Dec 14, 2007 9:06 pm    Post subject: Glad I checked here... Reply with quote Back to top

Didn't see anything on their website at all.

Have been on hold (so far) for 1 hour and 45 min....

When I pick up my handset, I get "This telephone line cannot register to the Vonage network"

Tried a full reset, unplugging cable modem, router, and Vonage router, then re-connecting in reverse order when things come back on.

Still dead.

I'm in the Cleveland, OH area - 216 Area Code.
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coley
Vonage Forum Associate
Vonage Forum Associate


Joined: Dec 15, 2007
Posts: 19

PostPosted: Fri Dec 14, 2007 9:08 pm    Post subject: Reply with quote Back to top

looks like we will all have to sit and wait it out, considering last time took over a week to fix im not holding my breath...
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hmiller24
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Joined: Dec 15, 2007
Posts: 3

PostPosted: Fri Dec 14, 2007 9:12 pm    Post subject: Reply with quote Back to top

I am having the same issue in Scottville Michigan. This is a 231 area code. I am not able to get any inbound calls they forward to my cell,but when I pick up the line is dead no sound. People calling say it rings busy or they get a message my number doesn't work or something to that effect, yet I am still able to make calls. I have been on the line now for over an hour and still no answer.. This is really bad CS in my opinion. I have been a customer now for a year. Other strange thing is it seems the last number I called keeps being forwarded to my Cellphone. It is like there is a virus that has hit the Vonage network or something. The should at least post something on their website about service being down if that is the case. It looks like this is a wide spread issue. I see a post from CA and I live in MI .
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coley
Vonage Forum Associate
Vonage Forum Associate


Joined: Dec 15, 2007
Posts: 19

PostPosted: Fri Dec 14, 2007 9:16 pm    Post subject: Reply with quote Back to top

Some customers may be experiencing an issue with no dial tone. Our engineers are aware of the issue and are working to resolve it as soon as possible.

We apologize for any inconvenience and thank you for your patience in this matter.

this is the announcement on their site
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cyee
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Joined: Apr 29, 2005
Posts: 1

PostPosted: Fri Dec 14, 2007 9:19 pm    Post subject: Phantom phone calls repeatedly Reply with quote Back to top

getting the same thing, except the calls are coming in repeatedly and filled up my cell phone voicemailbox. I'm shutting my cell phone off and unplugging the phone line. I'm in the Boston, MA area for anyone who's wondering.
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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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