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morawski99
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PostPosted: Fri Dec 14, 2007 8:21 pm    Post subject: No dial tone, and customer service is busy Reply with quote Back to top

There must be some sort of network outage as I haven't been able to get a dial tone for over an hour (phone can not connect to vonage). When I try to call Vonage customer service the line is busy.
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Govnah
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PostPosted: Fri Dec 14, 2007 8:26 pm    Post subject: Reply with quote Back to top

Yup I am having the same problem. One adapter works outbound, can receive calls but the caller can not hear me. On the other adapter I get "This phone line can register with the Vonage network." ****? Vonage is really shooting themselves in the foot here, thinking of jumping ship to Comcast.
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Rassi
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PostPosted: Fri Dec 14, 2007 9:08 pm    Post subject: Dead Phone line - waiting forever on tech support phone line Reply with quote Back to top

Been on hold with Tech Support for 1 hr 45 min so far....

Same problem - "This telephone line cannot register to the Vonage network"
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aussie1
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PostPosted: Fri Dec 14, 2007 9:11 pm    Post subject: NDT = No Dail Tone.... system down! way to go vonage Reply with quote Back to top

same here.... service has been down for over an hour... been on the phone with customer service for another hour... I gave up... to bad Verzion just didn't gobble up vonage....
we may have better service? who knows... hmmmm go back to AT&T... yeah right... may by I should stick to a cellular network....
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Msl747
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PostPosted: Fri Dec 14, 2007 9:56 pm    Post subject: Reply with quote Back to top

Yup, same problem here...
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dconnor
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PostPosted: Fri Dec 14, 2007 11:50 pm    Post subject: Reply with quote Back to top

This topic is being discussed HERE

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