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ilogik
New Forum Member


Joined: Nov 29, 2007
Posts: 5
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My VT2542 had no dial tone so I power cycled it and then wasn't able to get into the web interface due to invalid user/password. It was reset to the defaults, after loging on I saw that everything was reset to defaults and my phone number is not provisioned on the device... Has anyone else experienced this or is it just a fluke on my end? |
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BladeX
New Forum Member


Joined: Dec 15, 2007
Posts: 3
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Not only you, same happened to me. I just noticed that the line was dead and had to reset everything, up and working again. |
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cmcgill
New Forum Member


Joined: Dec 08, 2007
Posts: 3
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My phone hasn't been able to register to the Vonage network for over an hour. I can access the router. I've reset the router (2442) several times and even went through the shut down/restart procedure with everything. I'm guessing they're having some issues. |
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sj2
Full Forum Member


Joined: Mar 19, 2006
Posts: 73
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My phone apparently resets or something like it 2-4 times a week. Today, it was wroking fine, then about 30 minutes later I noticed that the little blue light saying my phone was connected wasnt' on. When I picked up the phone it said - your phone is not connected to Vonage. So, shut down EVERYTHING- cable modem, SMC router, Linksys RTP300 Router, and computer. Plugged in everything according to the instructions on the Vonage webpage and voila- no phone service.
First of all- Why does this happen to me so frequently Secondly- How do I stop it??/ |
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jroberge81
New Forum Member


Joined: Dec 15, 2007
Posts: 2
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Well, I guess that makes me feel a bit better then. I've been getting the "This telephone line is unable to register to the Vonage network" all night with a nice red LED on my 2142. Now it's flashing green again... but never going steady. Oh well, at least I don't have to spend the night rebooting everything. |
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sj2
Full Forum Member


Joined: Mar 19, 2006
Posts: 73
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You mean your phone restarts by itself? I didn't redo things Wed night when it happened, forgot to reset them on Thurs morning like I meant to.. realized I had forgotten when hubby called home to leave a voicemail for himself and got my cell (autoforward).
So, needless to say I rebooted Thurs night.. and I've been rebooting since 5pm today...
GRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRR |
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ilogik
New Forum Member


Joined: Nov 29, 2007
Posts: 5
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| jroberge81 wrote: | | Well, I guess that makes me feel a bit better then. I've been getting the "This telephone line is unable to register to the Vonage network" all night with a nice red LED on my 2142. Now it's flashing green again... but never going steady. Oh well, at least I don't have to spend the night rebooting everything. |
I also had the red light, then blinking green and now solid green but phone cant register with Vonage. I tried calling their tech support but their phone has been busy for the last 45 minutes. I am guessing its on their end, I am still trying to understand why my router reset to all defaults. Could it be that they performed a firmware upgrade that went bad for most of us? |
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sj2
Full Forum Member


Joined: Mar 19, 2006
Posts: 73
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| ilogik wrote: | | jroberge81 wrote: | | Well, I guess that makes me feel a bit better then. I've been getting the "This telephone line is unable to register to the Vonage network" all night with a nice red LED on my 2142. Now it's flashing green again... but never going steady. Oh well, at least I don't have to spend the night rebooting everything. |
I also had the red light, then blinking green and now solid green but phone cant register with Vonage. I tried calling their tech support but their phone has been busy for the last 45 minutes. I am guessing its on their end, I am still trying to understand why my router reset to all defaults. Could it be that they performed a firmware upgrade that went bad for most of us? |
What time did this happen for everyone tonight? Mine was somewhere around 5pm is CST (+- 30 minutes or so) |
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cmcgill
New Forum Member


Joined: Dec 08, 2007
Posts: 3
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We made a call about 6:30 EST, so I'm guessing it went out about 6:40-6:45. As of 8:35 it's back on now with a dial tone. |
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frankl
Vonage Forum Associate


Joined: Jun 02, 2005
Posts: 13
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My phone is down. Tried cycling the power. Still down... |
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