I am having the same problem here in Texas. I also noticed that if I go to my Vonage Activity page on the web that the "ID" tag on the incoming calls shows "Unavailable" for incoming calls where it used to show the proper caller id info. I still see the incoming number but where I used to see a name I now see "Unavailable". Looking back in my call history this seems to have started happening sometime during the day on Friday, Dec 7.
_________________ Roadrunner Timewarner (5000/384) Ambit cable modem Redhat-based Linux router RT31P2 and RTP300 adaptors, one line each Only using adaptors for phone service Using Asterisk PBX (running on FC4 on an XBox!) to manage all call activity
I am getting a caller Id unknown on all my incomming calls! I am located in GA is this what everybody else is getting. Has anybody heard if this problem is going to be fixed soon.
Happy Holidays
vtex Full Forum Member
Joined: Mar 24, 2005 Posts: 51
Location: Austin, TX
This problem appears to have been corrected, for me at least, by Vonage sometime over night last night. Now my online Vonage call activity is correctly reporting who called me on the "ID" icon and my caller id display now reports the correct info.
Too bad Vonage can't add another section to their online presence where they report problems less severe than outages. Oh well, I am happy with Vonage. This is the first problem in a while.
_________________ Roadrunner Timewarner (5000/384) Ambit cable modem Redhat-based Linux router RT31P2 and RTP300 adaptors, one line each Only using adaptors for phone service Using Asterisk PBX (running on FC4 on an XBox!) to manage all call activity
This problem appears to have been corrected, for me at least, by Vonage sometime over night last night. Now my online Vonage call activity is correctly reporting who called me on the "ID" icon and my caller id display now reports the correct info.
Too bad Vonage can't add another section to their online presence where they report problems less severe than outages. Oh well, I am happy with Vonage. This is the first problem in a while.
Mine came back late last night.
I agree. It is frustrating to have a problem and have the Vonage Web site to always say no problems.
Maybe the reason problems don't get reported is because most people are like me: I HATE to try and talk to Vonage support.
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