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Whitmarsh Posted:
Yes, boiler-plate
answers they
usually are,
though I did get
one sensible
answer
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 17, 2014 at 09:58:00

revrob Posted:
I never heard from
them again. Seems
like boilerplate
answers only and
then that's
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 11, 2014 at 15:43:28

dconnor Posted:
It all depends on
the wiring in your
house. Is it wired
for single line or
dual line?
...

In The Forum:
Hard Wiring - Installation
Topic:
Question on 2 Lines and Vonage (both Vonage)
On Dec 10, 2014 at 11:54:24

sashasuman Posted:
so that would mean
even if the number
is already with
another phone
provider i can
...

In The Forum:
Vonage Canada
Topic:
Control your account from your iPhone
On Dec 10, 2014 at 04:20:21

Pinfold Posted:
Simple question I
hope. I have a
1 line vonage
adapter, ordering
a 2 line one,
...

In The Forum:
Hard Wiring - Installation
Topic:
Question on 2 Lines and Vonage (both Vonage)
On Dec 09, 2014 at 18:19:52

Sxandy Posted:
so that would mean
even if the number
is already with
another phone
provider i can
...

In The Forum:
LNP – Local Number Portability
Topic:
Mitel 3300 CXi connections
On Dec 06, 2014 at 05:47:30

Whitmarsh Posted:
*30 is supposed to
block caller-id
for all subsequent
calls; if *67 does
it for
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 01, 2014 at 06:30:00

revrob Posted:
Thanks for the
userguide info and
the new codes -
unfortunately the
result is the
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Dec 01, 2014 at 06:01:33

ILLLLM Posted:
I have a Cox
connection. Vonage
router is hooked
directly to cox
modem. Cox
Download
...

In The Forum:
Vonage
Topic:
Calls dropping every 5 to 10 seconds
On Nov 25, 2014 at 14:24:54

Sxandy Posted:
so that would mean
even if the number
is already with
another phone
provider i can
...

In The Forum:
LNP – Local Number Portability
Topic:
Mitel 3300 CXi connections
On Nov 12, 2014 at 06:04:12


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somisetti
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Joined: Dec 07, 2007
Posts: 6

PostPosted: Fri Dec 07, 2007 9:50 pm    Post subject: Cannot change subnet in Motorola 2442 Reply with quote Back to top

To complete my internet setup with Vonage. I need to change the subnet to 255.255.240.0 but when I change the subnet mask in the router it reverts back to 255.255.255.0. Due to this I cannot complete the installation. Any idea how do I go about changing it?

Also, the power light keeps flashing and is not solid.

The ISP says that they can ping my cable modem and the MAC id of the Motorola 2442 Vonage router as well as the ip is registered and all that I need to do is change the subnet to 255.255.240.0
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Darrell_G
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Vonage Forum Evangelist


Joined: Nov 05, 2005
Posts: 881

PostPosted: Fri Dec 07, 2007 10:58 pm    Post subject: Reply with quote Back to top

Do you have another router in your setup? On your Windows system, open a command prompt window and type in "ipconfig/all" without the quotes. Look for the Subnet mask entry...what address does it give?
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Darrell_G
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Vonage Forum Evangelist


Joined: Nov 05, 2005
Posts: 881

PostPosted: Fri Dec 07, 2007 11:14 pm    Post subject: Reply with quote Back to top

If you can't change the Subnet Mask from within the VT2442, try changing the Subnet Mask from within Windows. Disconnect your VT2442 first and then proceed. The change needs to be made from within the Network Connections located in the Control Panel. After you've made the change, restart your system then reconnect your VT2442.
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somisetti
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New Forum Member


Joined: Dec 07, 2007
Posts: 6

PostPosted: Fri Dec 07, 2007 11:17 pm    Post subject: Reply with quote Back to top

I have a cable modem webstar from Scientific Atlanta first, then the Motorola modem which is in turn connected to my computer.

I could directly connect to the net via the cable modem previously but cannot connect using the router in between.

My internet connection requires that I have a static IP and is bound to the MAC of the machine. So, I configured my assigned ip and gateway in the motorola router WAN configuration and called up my isp to register the MAC of my router which they did.

In the LAN configuration I enabled DHCP. I thought these settings should work now, however, I was not able to connect. I could ping the router but not the gateway. The ISP could ping my cable modem but not my router. So I rechecked the WAN settings and realized that no matter how many times I try to change the subnet to 255.255.240.0....it reverts back to 255.255.255.0

Then I changed the LAN settings subnet to 255.255.240.0 and it acepted the change. I can still ping the router and my IPCONFIG /ALL shows the subnet as 255.255.240.0
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Darrell_G
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Joined: Nov 05, 2005
Posts: 881

PostPosted: Sat Dec 08, 2007 8:56 am    Post subject: Reply with quote Back to top

So are you able to get to the internet now and is the power light solid on the VT2442?
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somisetti
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Joined: Dec 07, 2007
Posts: 6

PostPosted: Sun Dec 16, 2007 6:14 am    Post subject: Reply with quote Back to top

okay! Now I could change the subnet to 255.255.248.0, but I still cannot access the internet. I called the ISP again and confirmed the settings. This time all settings are as they should be.

Funnily, I can access the internet if I connect the wires into LAN ports. i.e. the cable from the modem and the cable from my laptop into the ethernet ports. The phone doesn't work though.
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somisetti
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Joined: Dec 07, 2007
Posts: 6

PostPosted: Sun Dec 16, 2007 6:17 am    Post subject: Reply with quote Back to top

One other thing.. the power light is blinking.. infact I have never seen the power light in a solid state..its always blinking red.
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