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Bruafekkay Posted:
agreed dingy
anybody, obviously
if the quarters is
not provided with
the requisite
...

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granit stelen beefy
On Dec 08, 2016 at 19:41:55

Bruafekkay Posted:
agreed drab
individual, large
if the hamlet is
not provided with
the requisite
...

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mauersteine 50x50 unsparing
On Dec 07, 2016 at 20:07:45

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
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took place on the
4th and 5th of
Nov. E-mails with
...

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Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
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Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
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Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
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Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
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Topic:
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On Sep 30, 2016 at 00:37:45


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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Fax - Tivo - Alarms
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alto
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Joined: Dec 05, 2007
Posts: 2

PostPosted: Tue Dec 04, 2007 10:20 pm    Post subject: Problem sending out faxes, VOIP ROUTER or ISP ??? Reply with quote Back to top

Hi,

I get "line error" most of the time when sending out faxes on my Vonage fax line. Fax do not get through or only some part before the "line error" shows. Receivers only get the fax header. Some number keep having the error (most of them), only a few numbers are fine.

Sending out faxes on regular ground lines is ok. Receiving faxes with Vonage is ok. Calling the fax number with the fax handset gives the right beeps.

I have a dedicated fax line (small business account)
(I tried sending with the main Vonage phone line with same problems)
Motorola Vonage device (2 years old)
Sharp FO-775 (6 years old machine)
Linksys router (6 years old)

I never had any problem sending out Voip faxes with this fax machine with my previous hight speed supplier(cable with Vonage). I recently moved and I'm now on Wireless High speed. I'm located less than half a mile from the antena with clear sight. Phone communication has never been this good. It used to lag and echo with the old supplier. Why is the fax not completely sending the faxes??

I have tried all the trics, including *99, low resolution setting and turning off error correction. I tries an ADSL filter and tried several phone wires.

I was not using the Linksys rooter with the cable provider and I cannot remove it now since rooter is establishing connection via PPPoE.

Is there any way to tell the rooter to give priority to faxes? Firewall? Voice calls are all very clear and I do not think I have a problem with the rooter.

I cannot lower the bault rate on the fax, it is automatic. At least the manual doesn't say anything about it nor VOIPfrustration.com

I really did check everything online regarding this problem. Any idea would be welcome. I migt have to call Sharp or Vonage but I would prefer not to wait an hour to speak with their off-shore support team.

I would buy a new fax if I was sure it would work.

Any ideas of were the problem might be?

Thanks for helping.

Pat
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VoipFrus
Vonage Forum Senior
Vonage Forum Senior


Joined: Oct 24, 2007
Posts: 80

PostPosted: Wed Dec 05, 2007 10:54 am    Post subject: Reply with quote Back to top

You stated that you are using the Linksys router now because you have to connect using PPPOE, you can actually set your Motorola to handle the PPPOE. Just log onto the device by going to 192.168.15.1 username and password to log onto the device are both "router" You can then change the connection to PPPOE...just make sure you do a complete powercycle after this.

If the faxes still will not complete, then there are some other things we can test.

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alto
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Joined: Dec 05, 2007
Posts: 2

PostPosted: Wed Dec 05, 2007 1:24 pm    Post subject: will try it Reply with quote Back to top

Thanks, this is really good information. THANKS! I didn't know that the Motorola was actually a router, I always used it as a switch only. I'm not even sure I have a password for it. I can see the Motorola interface. What would be de default username/passord?

Pat
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VoipFrus
Vonage Forum Senior
Vonage Forum Senior


Joined: Oct 24, 2007
Posts: 80

PostPosted: Thu Dec 06, 2007 1:21 pm    Post subject: Reply with quote Back to top

Username and Password are both

router

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mregala
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Joined: Dec 15, 2007
Posts: 4

PostPosted: Thu Dec 20, 2007 4:32 am    Post subject: Fax not completely sending out Reply with quote Back to top

Last week or so I was able to fax documents with no problems. Just recently everytime I fax something out it only sends out a couple pages and errors out. I have a HP 6110 all in one that is hooked up to the Vonage device.

I read the post regarding logging onto the device by going to 192.168.15.1 username and password to log onto the device are both "router" but what do I do from there? I'm just a novice at this...

Please advise. Twisted Evil
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feelyou
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Joined: Dec 19, 2007
Posts: 6

PostPosted: Fri Jan 11, 2008 5:57 pm    Post subject: Reply with quote Back to top

you router make ?
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