Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 12:35:11


Vonage VoIP Forums

Vonage In The News
Vonage Expands International Presence with Investments in Asia Pacific Region

Vonage to Present at the Oppenheimer 20th Annual Technology, Internet & Communications Conference

Syndication

Vonage Customer Reviews
Salt Lake City: impressions after several months
Salt Lake City: impressions after several months



Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!



Great Price, No Complaints
Great Price, No Complaints



You need some common sense.
You need some common sense.



Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Fax - Tivo - Alarms
Author Message
alto
New Forum Member
New Forum Member


Joined: Dec 05, 2007
Posts: 2

PostPosted: Tue Dec 04, 2007 10:20 pm    Post subject: Problem sending out faxes, VOIP ROUTER or ISP ??? Reply with quote Back to top

Hi,

I get "line error" most of the time when sending out faxes on my Vonage fax line. Fax do not get through or only some part before the "line error" shows. Receivers only get the fax header. Some number keep having the error (most of them), only a few numbers are fine.

Sending out faxes on regular ground lines is ok. Receiving faxes with Vonage is ok. Calling the fax number with the fax handset gives the right beeps.

I have a dedicated fax line (small business account)
(I tried sending with the main Vonage phone line with same problems)
Motorola Vonage device (2 years old)
Sharp FO-775 (6 years old machine)
Linksys router (6 years old)

I never had any problem sending out Voip faxes with this fax machine with my previous hight speed supplier(cable with Vonage). I recently moved and I'm now on Wireless High speed. I'm located less than half a mile from the antena with clear sight. Phone communication has never been this good. It used to lag and echo with the old supplier. Why is the fax not completely sending the faxes??

I have tried all the trics, including *99, low resolution setting and turning off error correction. I tries an ADSL filter and tried several phone wires.

I was not using the Linksys rooter with the cable provider and I cannot remove it now since rooter is establishing connection via PPPoE.

Is there any way to tell the rooter to give priority to faxes? Firewall? Voice calls are all very clear and I do not think I have a problem with the rooter.

I cannot lower the bault rate on the fax, it is automatic. At least the manual doesn't say anything about it nor VOIPfrustration.com

I really did check everything online regarding this problem. Any idea would be welcome. I migt have to call Sharp or Vonage but I would prefer not to wait an hour to speak with their off-shore support team.

I would buy a new fax if I was sure it would work.

Any ideas of were the problem might be?

Thanks for helping.

Pat
View user's profile Send private message
VoipFrus
Vonage Forum Senior
Vonage Forum Senior


Joined: Oct 24, 2007
Posts: 80

PostPosted: Wed Dec 05, 2007 10:54 am    Post subject: Reply with quote Back to top

You stated that you are using the Linksys router now because you have to connect using PPPOE, you can actually set your Motorola to handle the PPPOE. Just log onto the device by going to 192.168.15.1 username and password to log onto the device are both "router" You can then change the connection to PPPOE...just make sure you do a complete powercycle after this.

If the faxes still will not complete, then there are some other things we can test.

_________________
Having issues with faxing over Voip?
View user's profile Send private message
alto
New Forum Member
New Forum Member


Joined: Dec 05, 2007
Posts: 2

PostPosted: Wed Dec 05, 2007 1:24 pm    Post subject: will try it Reply with quote Back to top

Thanks, this is really good information. THANKS! I didn't know that the Motorola was actually a router, I always used it as a switch only. I'm not even sure I have a password for it. I can see the Motorola interface. What would be de default username/passord?

Pat
View user's profile Send private message
VoipFrus
Vonage Forum Senior
Vonage Forum Senior


Joined: Oct 24, 2007
Posts: 80

PostPosted: Thu Dec 06, 2007 1:21 pm    Post subject: Reply with quote Back to top

Username and Password are both

router

_________________
Having issues with faxing over Voip?
View user's profile Send private message
mregala
New Forum Member
New Forum Member


Joined: Dec 15, 2007
Posts: 4

PostPosted: Thu Dec 20, 2007 4:32 am    Post subject: Fax not completely sending out Reply with quote Back to top

Last week or so I was able to fax documents with no problems. Just recently everytime I fax something out it only sends out a couple pages and errors out. I have a HP 6110 all in one that is hooked up to the Vonage device.

I read the post regarding logging onto the device by going to 192.168.15.1 username and password to log onto the device are both "router" but what do I do from there? I'm just a novice at this...

Please advise. Twisted Evil
View user's profile Send private message
feelyou
New Forum Member
New Forum Member


Joined: Dec 19, 2007
Posts: 6

PostPosted: Fri Jan 11, 2008 5:57 pm    Post subject: Reply with quote Back to top

you router make ?
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New patsykf3
New Today 0
Yesterday 0
Total 101029

Who Is On Site
Visitors 1
Members 0
Total 1


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 8.06
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 1.48 Seconds and Pages In The Last 60 Seconds
The Vonage VoIP Forum