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Vonage® VoIP Forum - Vonage News, Reviews And Discussion
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joeymcnew
New Forum Member
Joined: Dec 04, 2007
Posts: 4
Posted:
Tue Dec 04, 2007 9:30 pm
Post subject:
VoipFrus do you work for
Vonage
? Incase you are new to any type of monthly service, usually they will furnish your equipment. I don't remember ever reading or hearing anything about me having to replace any equipment. If I knew or remembered, I wouldn't be upset. I waited for an hour and 10 minutes today on hold at work so, I had to hang up after this much time. I'll try again tommorrow. I have Charter coming on the 7th of December to change out the service I have now with
Vonage
unless
Vonage
wakes up and does the right thing.. Charter does furnish the equipment for FREE, not rent it to you, or try to sell you equipment to use with thier service.
joeymcnew
New Forum Member
Joined: Dec 04, 2007
Posts: 4
Posted:
Wed Dec 05, 2007 8:01 pm
Post subject:
I called to cancel my account and spoke to an English speaking person and told them my problem, and
in less than 5 minutes
I have a new wireless router replacement at no expense! Problem solved! Thanks for the feedback Folks!
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