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hotwheels
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PostPosted: Mon Dec 03, 2007 3:42 pm    Post subject: Blocking a certain number Reply with quote Back to top

I have been receiving calls from a random number from Maryland, and they call every Sunday and leave a voice message to call them at a certain number, when I call them its just a machine for some company.

I wanted to know is there anyway I can just block this number. I am on the Do Not Call list and this still comes.

Thanks In Advance!
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roscopco
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PostPosted: Mon Dec 03, 2007 4:06 pm    Post subject: Reply with quote Back to top

Sorry hotwheels, Vonage doesn't allow to block numbers independently which is a shame, the only thing they have is anonymous call block which only blocks numbers who block their caller ID.
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vonalink
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PostPosted: Mon Dec 03, 2007 5:38 pm    Post subject: Re: Blocking a certain number Reply with quote Back to top

hotwheels wrote:
I wanted to know is there anyway I can just block this number.


Third party software is available to block specific numbers.

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rebus
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PostPosted: Mon Dec 03, 2007 9:36 pm    Post subject: Reply with quote Back to top

We've been waiting on this feature since Day One, and it's never arrived. Vonage is busy adding silly little features that most users don't know (or care) about, but for some inexplicable reason has omitted one that is so desirable and useful.

I mean, how hard can it be? They process incoming calls for SimulRing, Forwarding, Anon Call Reject, Do Not Disturb, etc., but they can't check the ANI against the user's pre-defined block list and dump the call if the originating number is on the Reject These Callers list?
 
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hotwheels
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PostPosted: Sun Dec 09, 2007 1:40 am    Post subject: Re: Blocking a certain number Reply with quote Back to top

vonalink wrote:
hotwheels wrote:
I wanted to know is there anyway I can just block this number.


Third party software is available to block specific numbers.


can you link me to tell me names of those softwareS!
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brian188
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Posts: 203

PostPosted: Sun Dec 09, 2007 2:09 am    Post subject: Reply with quote Back to top

Most adapters will do it. The ability is there, Vonage just doesn't allow access to the adapter. Support could do it, but I doubt the CSR would know how.
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vonalink
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PostPosted: Sun Dec 09, 2007 10:25 am    Post subject: Re: Blocking a certain number Reply with quote Back to top

hotwheels wrote:
vonalink wrote:
hotwheels wrote:
I wanted to know is there anyway I can just block this number.


Third party software is available to block specific numbers.


can you link me to tell me names of those softwareS!


There are 2 types:

1. Via analog modem

IdentaFone
Phonetray

2. Network monitoring via an Ethernet hub

VONaLink ScreenPop (our company's product)
See www.vonalink.com

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