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mikebrown Posted:
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In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Oct 24, 2017 at 22:29:48

mikebrown Posted:
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In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

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In The Forum:
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Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

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In The Forum:
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Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

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In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
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In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
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In The Forum:
Vonage
Topic:
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On Mar 28, 2017 at 12:42:33

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In The Forum:
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Topic:
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On Feb 23, 2017 at 18:33:52

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In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
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I google “Vonage
MAC address
...

In The Forum:
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Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21


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pyromonkey
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Joined: Nov 22, 2007
Posts: 7
Location: UK

PostPosted: Thu Nov 22, 2007 5:01 pm    Post subject: Voyager 2110 BT + WRTP54G Router. Complicated Issues Reply with quote Back to top

This somewhat of a complicated story so I'd appreciate any help I can get.

I set up my Vonage line when I lived in USA, using Comcast as my ISP. I used the provided router as my primary one, and everything ran smooth.

Not to get into my life story, but I enlisted into the military and received orders to the UK. Vonage put my contract on hold while I went through training.

I brought my initial router to the UK once I got here. I have an ADSL line with BT, and needed an ADSL modem to coincide with that. So I picked up the Voyager 2110.

Now here's where I'm having issues. I'm using my cable modem I was originally issued, and routing it through my DSL modem. I can't seem to get a dial tone (even after trying every resetting combination possible and opening ports). The appropriate lights come on, and I can connect to the second router (cable one) if I want, the phone is the only part that wont work.
Not sure if this helps or not, but I had someone call the number I was assigned. They said it rang, and left a message. I was able to check that message online successfully.

Is it not possible to use a cable modem through a DSL modem? Is the problem something to do with being in the UK?
I'm sure there's another service that UK residents generally use that is separate from the USA service, however that would defeat the purpose of my US number I have, so friends and family can contact me while I'm stationed overseas.

Thank you.
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Steve48
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Joined: Aug 30, 2005
Posts: 4777

PostPosted: Thu Nov 22, 2007 8:20 pm    Post subject: Reply with quote Back to top

Just so we don't stumble over terminology, my understanding is that the Voyager is a combination DSL modem and wired/wireless router. The WRTP54 is a wired/wireless router. It's not a modem of any sort, cable or otherwise.

Now, how do you connect the WRT to the 2110? It must be a wired connection. The WRT is not set up to be a wireless client. Also, you need to turn off wireless in either the WRT or the 2110. You don't want them interfering with one another.

Assuming that the WAN port on the WRT is connected to one of the LAN ethernet ports on the 2110, can you access the internet by plugging a wired computer into a LAN port on the WRT? If not, can you access the internet by plugging a wired computer into one of the other LAN ports on the 2110?

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Steve Gray
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pyromonkey
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PostPosted: Fri Nov 23, 2007 12:53 am    Post subject: Reply with quote Back to top

Yes the 2110 is a modem with wireless capabilities, I connect the WRT to it via a cable. The wireless on the WRT is off, but I have no problems getting on the internet with it plugged in to either one.
Is there some sort of specific traffic I need to let through the 2110? I've never had this sort of problem before.
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roscopco
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PostPosted: Fri Nov 23, 2007 6:28 am    Post subject: Reply with quote Back to top

When someone calls your number, it will go to voice mail no problem and you can check your voice mail no problem, this has nothing to do with your set up.

When you were in the states you had cable internet, but now you are using DSL so you need to configure your Vonage adapter to use PPPoE you will find this in your Vonage adapter set up, you might have it now as select ip automatically use the drop down menu to find PPPoE.
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Steve48
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PostPosted: Fri Nov 23, 2007 8:13 pm    Post subject: Reply with quote Back to top

I believe the 2110 modem/router is already set up to take care of the PPPoE setup and logon. Note that Pyromonkey reports that he can get to the internet when he's plugged in to either the 2110 or the WRT.

Pyromonkey, can you run the forum Voip speed test from a computer plugged in to the WRT? If not, how about when plugged into the 2110? What detailed results? What about a test call to Boston at www.testyourvoip.com ?

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Steve Gray
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pyromonkey
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Joined: Nov 22, 2007
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PostPosted: Sat Nov 24, 2007 3:14 am    Post subject: Reply with quote Back to top

I can adjust PPPoA settings on the 2110, which work fine since I'm able to connect. However I'm not sure the WRT supports PPPoA, doesn't seem to.
I suppose that could be the problem, if you need static IPs for the phone.

Here's the details from the WRT about the Voip status.

Quote:
Information

Provisioning Status: Provisioned


GR909 Status #1: PASS


GR909 Status #2: PASS




Line1 Status

Registration Status: 1541272**** 1541272**** Done


Call1 Status: idle


Call2 Status: idle




Line2 Status

Registration Status:


Call1 Status: idle


Call2 Status: idle


On testyourvoip.com I got results with London, 3.8 I believe.
Boston was giving me errors, about my firewall. I turned my windows firewall and router firewall off and tried again, but now I can only get local access on the WRT router. I'll try again tonight.
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Steve48
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PostPosted: Sat Nov 24, 2007 11:15 am    Post subject: Reply with quote Back to top

The WRT is capable of PPPoE setup, but you don't want that. Your 2110 is already handling it. The WRT WAN port should be hard wired to a 2110 LAN port, and should be using its default settings. The 2110 should be set up as a DHCP server. You should not need static addressing.

OK so far? Now verifying- Your computer is set up for DHCP operation and can access the internet when hard wired to a 2110 LAN port. Is this correct? If so, can it also access the internet when hard wired to a WRT LAN port? When you ran the Voip tests, how was the computer connected? Were you able to run the forum test?

What is the LAN address range for the 2110? How about the WRT? If they default to the same addressing, you need to change one. If, for example, both default to subnet addressing of 192.168.15.xxx, then you should change the WRT to 192.168.16.xxx or something like that.

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Steve Gray
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pyromonkey
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Joined: Nov 22, 2007
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PostPosted: Sat Nov 24, 2007 11:37 am    Post subject: Reply with quote Back to top

I'm able to access the net hardwired into either the 2110 or WRT.
The WRT is set to 192.168.15.1 while the 2110 is 192.168.1.1, so that shouldn't be a conflict.
Somewhere I thought I read about problems with the WRT's new firmware. 5.0.something, maybe I should try downgrading that.
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Steve48
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PostPosted: Sat Nov 24, 2007 12:23 pm    Post subject: Reply with quote Back to top

Anything's possible, I suppose.

Are you able to run the forum test? With a computer plugged into either the 2110 or the WRT?

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Steve Gray
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pyromonkey
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Joined: Nov 22, 2007
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PostPosted: Sat Nov 24, 2007 12:39 pm    Post subject: Reply with quote Back to top

Sorry, which one is the forum test?
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