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appleapple
New Forum Member


Joined: Nov 22, 2007
Posts: 3
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Does anyone out there who uses an Apple wireless router also subscribe to Vonage? I just started with Vonage and discovered that when I'm using my phone that my network goes down and I have no Internet access. That's NOT the way it's supposed to work. I'm having a horrible time dealing with Vonage customer service as well.
Any other Mac experiences would be wonderful to know about! |
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Steve48
Vonage Forum MVM


Joined: Aug 30, 2005
Posts: 4777
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If you do a search on "airport", I think you'll find that your router has been discussed from time to time. In the meanwhile, why not post the technical details listed in the sticky message at the top of the forum. Someone may be able to address your specific problem. |
_________________ Steve Gray Orlando, FL |
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pdhenry
Vonage Forum Master


Joined: Mar 17, 2006
Posts: 241
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Is your phone cordless? 2.4 GHz? |
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appleapple
New Forum Member


Joined: Nov 22, 2007
Posts: 3
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Thanks for responding .. yes, my phone is wireless and it is 2.4 GHz .. will this have anything to do with it ? |
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pdhenry
Vonage Forum Master


Joined: Mar 17, 2006
Posts: 241
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Yeah, a 2.4 GHz phone frequently can interfere with a -B or -G WiFi network. It depends a bit on the specific phone brand, but the best way to be sure is to go wired or choose a different phone that doesn't run on the same frequency as the wireless network |
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appleapple
New Forum Member


Joined: Nov 22, 2007
Posts: 3
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thanks, I will try that .. will report back with the results |
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