Improving voice reliability

Posts: 5 · New Forum Member Joined: Nov 21, 2007 Posts: 5

Ok redid the tracert for yahoo

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\John>cd..

C:\Documents and Settings>cd..

C:\>tracert yahoo.com

Tracing route to yahoo.com [216.109.112.135]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms mygateway1.Motorola [192.168.15.1]
2 6 ms 5 ms 5 ms 73.116.197.1
3 7 ms 7 ms 5 ms ge-3-4-ur02.brighton.mi.michigan.comcast.net [68
.85.235.53]
4 9 ms 9 ms 7 ms te-9-1-ur03.westlandhe.mi.michigan.comcast.net [
68.87.190.53]
5 8 ms 7 ms 8 ms te-9-4-ur02.westlandhe.mi.michigan.comcast.net [
68.87.190.49]
6 7 ms 8 ms 7 ms te-9-2-ur02.vanburen.mi.michigan.comcast.net [68
.87.190.45]
7 10 ms 9 ms 10 ms 68.86.90.110
8 15 ms 13 ms 14 ms 68.86.85.33
9 16 ms 18 ms 17 ms 68.86.85.46
10 23 ms 21 ms 22 ms COMCAST-IP.edge1.Washington1.Level3.net [63.210.
62.158]
11 22 ms 25 ms 22 ms ge-5-1-125.ipcolo1.Washington1.Level3.net [63.21
0.62.157]
12 22 ms 21 ms 21 ms ae-11-69.car1.Washington1.Level3.net [4.68.17.3]

13 22 ms 21 ms 26 ms 4.79.228.2
14 22 ms 25 ms 22 ms ge-1-0-0-p110.msr2.dcn.yahoo.com [216.115.108.45
]
15 23 ms 21 ms 21 ms ge9-3.bas2-m.dcn.yahoo.com [216.109.120.155]
16 22 ms 23 ms 21 ms yahoo.com [216.109.112.135]

Trace complete.

C:\>

Posts: 5 · New Forum Member Joined: Nov 21, 2007 Posts: 5

Still having problems can anyone help??? see previous postings for details

Posts: 10 · Vonage Forum Associate Joined: Nov 15, 2007 Posts: 10

Hello again - been out of town, so no action on my part.
No - I do not have a Docsys 1.0 modem. It is Dlink DCM 202 which is Docsys 2.0(?), i believe. I upgraded to it, a year or so ago, because of Vonage from a Motorola SB4200, which I believe was Docsys 1.0.
At any rate, I am back in town and now running on my friend's Motorola SB5120, so Comcast thinks I'm him (hummmm - wonder if I can do anything expensive while I'm here). Speedtest immediately jumped to 13.9 mb (from 7.6 mb) on download and 1560kb (from 360 kb) on upload, but then when I got on the phone (only one line active), upload slowed to 173kb. - Any thoughts? Clarity was good, but then it's been good ever since I followed Criscar99's advice and downloaded microcode for the d-Link modem especially for Comcast. And I'll probably go find an improved modem. Any suggestions, especially from you VoipFrus and Criscar99. I appreciate the help.

regards

Posts: 80 · Vonage Forum Senior Joined: Oct 24, 2007 Posts: 80

That seems like a huge chunk of bandwidth for one line to use. Have you logged into your online account and switched your bandwidth to "normal"? This may also help you.