Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
Bruafekkay Posted:
agreed drab
individual, large
if the hamlet is
not provided with
the requisite
...

In The Forum:
Vonage V-Phone & SoftPhone
Topic:
mauersteine 50x50 unsparing
On Dec 07, 2016 at 20:07:45

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » The Cafeteria - Any Non Vonage Topic
Author Message
prospectv
New Forum Member
New Forum Member


Joined: Nov 13, 2007
Posts: 6

PostPosted: Tue Nov 13, 2007 6:46 pm    Post subject: Req info on Tier II Technical Support pay rate Reply with quote Back to top

Hello all, I was recently contacted by a recruiter for the Tier II Technical Support position, but she did not say how much it pays. Could someone shed some light on this please? Thanks! Smile
View user's profile Send private message
VoipFrus
Vonage Forum Senior
Vonage Forum Senior


Joined: Oct 24, 2007
Posts: 80

PostPosted: Wed Nov 14, 2007 10:12 am    Post subject: Reply with quote Back to top

Your best bet would be to call them and ask what they start at. Very Happy
View user's profile Send private message
prospectv
New Forum Member
New Forum Member


Joined: Nov 13, 2007
Posts: 6

PostPosted: Sat Nov 17, 2007 9:58 am    Post subject: Reply with quote Back to top

Hmm, less than $15 per hour. I was offered a position but the job requirements seem a bit much for that pay...
View user's profile Send private message
houuser
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Sep 04, 2003
Posts: 435
Location: Houston, TX

PostPosted: Sun Nov 18, 2007 2:15 am    Post subject: Reply with quote Back to top

Is that $15 only, or does it include FREE Vonage 500 or unlimited service?
View user's profile Send private message Send e-mail
prospectv
New Forum Member
New Forum Member


Joined: Nov 13, 2007
Posts: 6

PostPosted: Sun Nov 18, 2007 5:59 am    Post subject: Reply with quote Back to top

There may be other perks, but base pay is less than $15 an hour. They were also pretty vague on raises. I was thinking it would be at least $18 and hour or so... Sad
View user's profile Send private message
prospectv
New Forum Member
New Forum Member


Joined: Nov 13, 2007
Posts: 6

PostPosted: Mon Nov 26, 2007 8:32 am    Post subject: Reply with quote Back to top

No reps care to comment Question
View user's profile Send private message
ex
Vonage Forum Associate
Vonage Forum Associate


Joined: Feb 28, 2008
Posts: 10

PostPosted: Sun Mar 02, 2008 12:34 am    Post subject: Reply with quote Back to top

It was changed to 17 per hour January 1. But it is not "pure" tech support as in answer calls and help people. You are inundated with all company hype and posters everywhere about first call resolution and customer satisfaction scores. You are logged onto an avaya phone system on your pc and every second of what you do needs to be logged in to what they call an auxillary code. So if you are on the phone you are in one code, break, another, etc. BUT, you can not be in "after call" mode more than 30 seconds taking a breather or finishining up notes, etc. You must be back in and ready for calls and you get a weekly report that shows your hold times, avg call time, after call, transfer rate, customer satisfaction rates, etc. Basically, BS big brother type system that is not really professional. I can see it for customer service, but tech?
And if your scores are not good, you cant get the better shifts, PLUS this stops you from being able to apply for other jobs there. And if your scores are low, you drag down your team which affects monthly team bonus money, so they put pressure on you there too. Each supervisor has a row of about 14 or so techs on each team If it was not for this bs system they have, it might be a decent job, but then again some dont mind it. It really is for younger workers entering the firld. An older, experienced worker would most likely not like this since they have probably never dealt with such a ridiculous system before.
My 2 cents only.
View user's profile Send private message
houuser
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Sep 04, 2003
Posts: 435
Location: Houston, TX

PostPosted: Sun Mar 02, 2008 12:39 am    Post subject: Reply with quote Back to top

True not perrfect, but its a living for some.
View user's profile Send private message Send e-mail
echardcore
Vonage Forum Associate
Vonage Forum Associate


Joined: May 09, 2006
Posts: 23

PostPosted: Sun Mar 09, 2008 7:43 pm    Post subject: Reply with quote Back to top

$18 increases yearly

_________________
Ween
View user's profile Send private message
Arthur_lw
Vonage Forum Senior
Vonage Forum Senior


Joined: Jan 26, 2008
Posts: 111

PostPosted: Sun Mar 09, 2008 8:05 pm    Post subject: Reply with quote Back to top

ex wrote:
An older, experienced worker would most likely not like this since they have probably never dealt with such a ridiculous system before.
My 2 cents only.

If that bumper sticker I saw is true then someone in that position has a lot of job security. It said:

"I cannot be fired. Slaves have to be sold."

Just make sure when you apply that you can say, "YEEAAAASSSSSA MAAAAASSSSSA".

_________________
No trees were cut down in the making of this post, but some electrons were horribly neutertroned in the process!
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New Addebsisy
New Today 2
Yesterday 9
Total 99037

Who Is On Site
Visitors 69
Members 0
Total 69


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.81
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.72 Seconds and 191 Pages In The Last 60 Seconds
The Vonage VoIP Forum