Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
Michaelmek Posted:
www.youtube.com/wa
tch?v=BxN_Dup4RkM
...

In The Forum:
Hard Wiring - Installation
Topic:
посыл&
On Nov 22, 2017 at 20:14:20

ElalfZek Posted:
michael kors
backpacks Actress
Rosario Dawson was
recently spotted
greeting
...

In The Forum:
Hard Wiring - Installation
Topic:
michael kors bags 650732700
On Nov 21, 2017 at 05:42:42

ElalfZek Posted:
cheap coach purses
Some sections are
fairly sound,
nevertheless the
general
...

In The Forum:
Hard Wiring - Installation
Topic:
mcm shoulder bag 761727408
On Nov 19, 2017 at 02:16:33

mikebrown Posted:
Hello
there, Please
check out -
http://www.vonage-
forum.com/home-wir
ing-installation-g
uide.html
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Oct 24, 2017 at 22:29:48

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33


Vonage VoIP Forums

Vonage In The News
Vonage Expands International Presence with Investments in Asia Pacific Region

Vonage to Present at the Oppenheimer 20th Annual Technology, Internet & Communications Conference

Syndication

Vonage Customer Reviews
Salt Lake City: impressions after several months
Salt Lake City: impressions after several months



Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!



Great Price, No Complaints
Great Price, No Complaints



You need some common sense.
You need some common sense.



Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
MartyEvans
Vonage Forum Associate
Vonage Forum Associate


Joined: Nov 11, 2007
Posts: 15

PostPosted: Mon Nov 12, 2007 10:43 pm    Post subject: Reply with quote Back to top

Thank you Darrell, I will look into the modem and see what it will cost

Marty
View user's profile Send private message
MartyEvans
Vonage Forum Associate
Vonage Forum Associate


Joined: Nov 11, 2007
Posts: 15

PostPosted: Tue Nov 13, 2007 12:33 am    Post subject: Reply with quote Back to top

I ran the test again tonight and got some interesting results..
a QoS of 48%, when tested before it was at 95%....... I do have the delay when getting a dial tone in addition to the uploading issue, it also takes a while for a call to go through and sometimes we have to say hello 2 or three times on a incoming call before we can be heard.

Download speed 1039 Kbps (socket test)
Upload speed 489 Kbps (socket test)
Quality of service 48 %
Maximum pause 155 ms
Round trip time 95 ms
Upstream jitter 2.9 ms
Upstream packet loss 0 %
Upstream packet order 100 %
Upstream discards 0 %
Downstream jitter 8.7 ms
Downstream packet loss 0 %
Downstream packet order 100 %
Downstream discards 0 %
View user's profile Send private message
Darrell_G
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Nov 05, 2005
Posts: 881

PostPosted: Tue Nov 13, 2007 8:18 am    Post subject: Reply with quote Back to top

The delay in getting a dial tone and having to repeat yourself on incoming calls is not normal...This sounds more like a Vonage related issue. Have you contacted Vonage tech support about this issue? Hold off on the purchase of a new modem until Vonage tries to correct this problem...it may be interrelated with your other issue.

For testing purposes, remove all your networking equipment and connect your cable modem directly to your PC. Rerun the Voip test and post your results. In addition to the speed test on this site, also try http://testyourvoip.com and http://myvoipspeed.visualware.com/ for comparative testing. You will have to type the links or copy and paste the links into your web browser.
View user's profile Send private message
VoipFrus
Vonage Forum Senior
Vonage Forum Senior


Joined: Oct 24, 2007
Posts: 80

PostPosted: Tue Nov 13, 2007 8:31 am    Post subject: Reply with quote Back to top

If you are only having issue when you upload a large file, then try setting bandwidth on Vonage to "normal" setting. If you still have issues after that then call Vonage and have them adjust your jitter and packets. They can also adjust your RTP ports. That may help you with your audio issues.
View user's profile Send private message
MartyEvans
Vonage Forum Associate
Vonage Forum Associate


Joined: Nov 11, 2007
Posts: 15

PostPosted: Tue Nov 13, 2007 11:36 am    Post subject: Reply with quote Back to top

VoipFrus wrote:
If you are only having issue when you upload a large file, then try setting bandwidth on Vonage to "normal" setting. If you still have issues after that then call Vonage and have them adjust your jitter and packets. They can also adjust your RTP ports. That may help you with your audio issues.


The delay to dial tone happens without any upload, we have been able to live with that, the main issue was not being able to talk while an upload was taking place. I changed the bandwith setting from high quality to normal quite some time ago, no real impact on the issue we are having. I even tried throttling the FTP upload down to 45kbs then to 35 kbs and finally 25Kbs, still had issues

I will give them a call tonight and see how it goes
View user's profile Send private message
MartyEvans
Vonage Forum Associate
Vonage Forum Associate


Joined: Nov 11, 2007
Posts: 15

PostPosted: Tue Nov 13, 2007 5:50 pm    Post subject: Reply with quote Back to top

Had my wife call today and tell them about the delay to dial tone, they made some changes and she said the dial tone delay is much better now, will try to upload a file in the AM and see how it works
View user's profile Send private message
MartyEvans
Vonage Forum Associate
Vonage Forum Associate


Joined: Nov 11, 2007
Posts: 15

PostPosted: Tue Nov 13, 2007 11:19 pm    Post subject: Reply with quote Back to top

Okay, my wife called inhouse tech support today and told them about the delay to dial tone and the delay on answering a call, they, made some changes and the dial tone delay seems to be better for now. BUT when I got home, i called up someone as a test and started a upload to my work FTP and the caller on the other end could no longer hear me. I stopped the transfer and the call cleared up.......

This is really frustrating....
View user's profile Send private message
dhuston
Full Forum Member
Full Forum Member


Joined: Mar 21, 2006
Posts: 41
Location: Massachusetts

PostPosted: Wed Nov 14, 2007 4:46 am    Post subject: Reply with quote Back to top

I was using the VT2542 and had the same problem with delayed dial tone. It seemed at times it would take 4 seconds before I would get dial tone. I moved my service over to an old PAP2 device and dial tone is there instantly every time. Perhaps when they fix the firmware in the 2542 they will fix the dial tone delay.
View user's profile Send private message
Darrell_G
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Nov 05, 2005
Posts: 881

PostPosted: Wed Nov 14, 2007 7:59 am    Post subject: Reply with quote Back to top

MartyEvans wrote:
Okay, my wife called inhouse tech support today and told them about the delay to dial tone and the delay on answering a call, they, made some changes and the dial tone delay seems to be better for now. BUT when I got home, i called up someone as a test and started a upload to my work FTP and the caller on the other end could no longer hear me. I stopped the transfer and the call cleared up.......

This is really frustrating....


Are you using a corded or cordless phone system? Do you have Vonage setup to use the home wiring in your home? If you can, take a corded phone and plug it directly into phone port 1 of the VT2542 and check to see if you get a dial tone instantly.
View user's profile Send private message
habskilla
New Forum Member
New Forum Member


Joined: Aug 18, 2007
Posts: 9

PostPosted: Wed Nov 14, 2007 2:56 pm    Post subject: Reply with quote Back to top

MartyEvans,

I had the same problems as you. The VT2542 could not handle the load. My situation was worse because I was running a SlingBox (The SlingBox will suck up all upload bw avaliable!). The way I resolved it was to pick up a WRT54GL router. Flash that with a 3rd party firmware(Tomato) so I could setup proper QOS settings. This has worked flawlessly.

If you have a local place to buy the WRTGL router to try it out so that if it doesn't work you can return the router.

If you need more info or help, email me at habskilla@santoperri.com
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New patsykf3
New Today 0
Yesterday 0
Total 101029

Who Is On Site
Visitors 1
Members 0
Total 1


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.24 Seconds and Pages In The Last 60 Seconds
The Vonage VoIP Forum