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bg4
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PostPosted: Thu Sep 29, 2005 3:44 pm    Post subject: Reply with quote Back to top

JScott wrote:
And just for everyones info, software-based fax programs, such as Winfax Pro or eFax, do not work with Vonage.


That statement is absolutely NOT TRUE. I am able to fax after scanning and sending with mightyfax. Might not for everyone but I can fax (at 9600) 100% of time. Receiving faxes? Haven't tried it yet- but to make a blanket statement above is a misstatement of facts.
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VonageTPA
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PostPosted: Thu Sep 29, 2005 4:42 pm    Post subject: Reply with quote Back to top

Maaz wrote:
JScott wrote:
For your information Maaz, eFax does also come in a software version, which is the one I was refering to. But I answered your question in my last message.


Okay, that's good to know. Vonage fax lines do not support fax modems, only fax machines.

Maaz


Vonage doesn't support fax modems? Where did you ever hear that? I guess the Lucent Winmodem in my laptop, USR Sportster on my desktop and my USR Courier never were told that they couldn't work with Vonage, so they're working perfectly fine. Seriously, fax modems & fax machines are 100% identical when it comes to phone lines. In my case, I've used 3 modems and 2 different fax machines and they all work fine with my RTP300 adapter, at full speed (33600) with ECM on. Even color faxes go through fine.

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ChrisFix
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PostPosted: Thu Sep 29, 2005 5:40 pm    Post subject: Reply with quote Back to top

I also use Windows XP with a modem to fax and it works with no problems. Haven't had to do a thing other than hit the fax button.
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PostPosted: Thu Sep 29, 2005 5:46 pm    Post subject: Reply with quote Back to top

JScott wrote:
if u want to use your answering machine, you can just disable or deactivate your Vonage voicemail.


A suggestion regarding using voicemail and your answering machine - I've adjusted the setting for how many seconds the phone rings before going to voicemail to be just longer than the number of rings I have my answering machine set to pick up. This way, if you don't answer a call-waiting call, it goes to voice mail, which it won't if you disable voicemail all together (in which case the call waiting caller will just get ringing until he hangs up). Regular calls will be answered by the answering machine before voicemail picks up.
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andy3
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PostPosted: Sun Oct 02, 2005 7:55 pm    Post subject: can a pc connect to internet on the fax line ? Reply with quote Back to top

I am subscribed to Vonage business account ( one main line and one fax line) . My biz deals with computer repair and other related services. From time to time, I need to test a client's computer to make sure it can connect to the internet via a dial up modem. I have business class Cable Roadrunner, for my internet, for the obvious reasons in getting system updates and etc.

The fax line works perfectly with my fax machine ( HP all in one 4110 connected to a MDDP 800 Dual 1.25 / 2 GB ddr 3200 / quad 250 GB HDs / 10.4.2 / etc. .) for both incoming and outgoing faxes.

My question is, can I use the Vonage fax line temporarily to test the dial up modems ? I have tried it unsuccessfully. The modem detects a dial tone and dials but will not connect. I get all the modem tones except for the final connection tone. When I tested the same pc on a standard landline telephone, it connected normally to the internet.

Has anyone else tried this ?

Does the pc modem need to be configured differently to achieve connection thru the Vonage fax line ?

Going back to a dedicated land line seems to be my only other alternative if this is not possible.


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reebok
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PostPosted: Sun Oct 02, 2005 8:01 pm    Post subject: Reply with quote Back to top

this is as old as Voip. try the data/fax forum.

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hwaters
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PostPosted: Fri Oct 07, 2005 6:54 am    Post subject: Reply with quote Back to top

i can also use those software titles for taxes as long as I direct the software to use the modem in my fax machine and not the modem in the computer... or at least I have not ever trired to use the fax modem in the computer...never had to since I have t he standalone fax machine.

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PhotoJim
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PostPosted: Fri Oct 07, 2005 1:12 pm    Post subject: Reply with quote Back to top

If you find faxing to be unreliable, just dial your number with *99 at the beginning. That changes the codec to one that supports data transmission better.

It shouldn't be necessary with fax, but it will help if you use it.
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hwaters
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PostPosted: Fri Oct 07, 2005 2:28 pm    Post subject: Reply with quote Back to top

that is interesting.. does t his *99 just change the codec for that call or does it change it permanently

u would think they would by default u se the best codec for data transmission lines, after all it is called a 'fax' line.. or are u talking about a voice line??
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PhotoJim
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PostPosted: Fri Oct 07, 2005 2:31 pm    Post subject: Reply with quote Back to top

I am honestly not sure. I know that the Voip codecs are designed to transmit fax calls reasonably well but they don't do well for modem calls, even though modems and fax machines work broadly similarly. In particular, 33,600 bps fax machines use a standard that is a lot like v.34.

I know that using *99 on a voice Vonage Voip line makes modem calls connect more reliably and at faster rates. I've even achieved v.90 connects in the mid-45kbps range with my Voip line to a different area code.

I don't know the fine print of what *99 does but I understand it's a one-call change. Whether it will help fax or not, I honestly don't know but I suspect that it will, assuming that it isn't working well without doing it.
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