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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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MarvelousM
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Joined: Nov 06, 2007
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PostPosted: Tue Nov 06, 2007 9:08 am    Post subject: Vonage stopped working after I moved (RT31P2) Reply with quote Back to top

Hello, I hope you good folks can help me. I have been using Vonage for over two years and last weekend I moved about five miles from where I had been living, we have already moved once and our Vonage service was entirely uneffected. We use Comcast and it was all set up yesterday and things were fine for about half an hour, the Comcast technician even used our phone before he left. Then, I lost my phone connection and my internet connection. After a long call with Comcast's tech support we determined that there was some sort of problem on their end but it had been fixed because if I plug the modem directly into my PC I can access the internet. So I've tried resetting the router about a million times, shouting at it that I hate it doesn't work, do any of you fine people have any ideas? My router is the Linksys RT31P2 and I'm in Philadelphia. Sorry I don't have the other info right now, I'm posting at work.

Thanks in advance!
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Darrell_G
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PostPosted: Tue Nov 06, 2007 10:05 am    Post subject: Reply with quote Back to top

When you connect the RT31P2 does it pick up an IP address? Comcast may have set your IP to the MAC address of your computer thus not allowing the IP to be assigned to another networking device. If this is the case, you will have to contact Comcast to resolve this issue.
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MarvelousM
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PostPosted: Tue Nov 06, 2007 10:31 am    Post subject: Reply with quote Back to top

Darrell_G wrote:
When you connect the RT31P2 does it pick up an IP address? Comcast may have set your IP to the MAC address of your computer thus not allowing the IP to be assigned to another networking device. If this is the case, you will have to contact Comcast to resolve this issue.

Would cloning the MAC address on the router help? The person I spoke to at Comcast asked for the MAC address in the modem.
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Darrell_G
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PostPosted: Tue Nov 06, 2007 11:04 am    Post subject: Reply with quote Back to top

Yes, cloning the MAC address of the PC to the router should help.
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MarvelousM
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PostPosted: Tue Nov 06, 2007 11:24 am    Post subject: Reply with quote Back to top

Actually I think I tried that, what about the MAC address on the modem? Sorry if this is a goofy question, I'm totally at sea here.
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Darrell_G
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PostPosted: Tue Nov 06, 2007 11:45 am    Post subject: Reply with quote Back to top

You don't clone the MAC address of the modem. Have you tried recycling the power to all your devices. Shut down your computer system first. Unpulg the power to your cable modem then unplug the power to your RT31P2. Wait about 5 minutes and plug the power to your cable modem back in first, wait for all the lights to settle then reconnect the power to your Vonage device. Once all the lights are on, start your computer.
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tomp
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Joined: Nov 07, 2007
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Location: Philadelphia, PA

PostPosted: Wed Nov 07, 2007 10:03 am    Post subject: Another Philly RT31P2 problem Reply with quote Back to top

Just as with the previous Philadelphia poster, on 11/6/07 my RT31P2 Vonage router crapped out. My Comcast cable Internet connection and my Vonage dial-tone came and went all day. Today I plugged the computer directly into the Comcast modem and I'm getting the Internet fine, but if I route through the RT31P2 I can't get online. My Vonage line doesn't have a dial tone.

I'll try rebooting everything again. I don't think I'll be able to clone the MAC address because the router isn't responding, via the ethernet cable. (Also, I usually plug a second, wireless router into the RT31P2. Will cloning mess that up?) The lights on the router correctly indicate how many ethernet cables are plugged in, but the light for the phone connection doesn't come on when it's plugged in.

Any ideas? Could it be a Philly Comcast problem?
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MarvelousM
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PostPosted: Wed Nov 07, 2007 11:00 am    Post subject: Reply with quote Back to top

I dug out the configuration disc for my router last night and ran it and miraculously my phone now works. My wireless access point now won't connect to the internet but that's a whole other problem Smile
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tomp
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Location: Philadelphia, PA

PostPosted: Wed Nov 07, 2007 11:04 am    Post subject: MAC cloning solved it Reply with quote Back to top

After unplugging everything for five minutes I connected my computer directly to the RT31P2 with an Ethernet cable and was able to login to the router via Firefox. (192.168.15.1, default password is admin, no default username) I fiddled around a bit, finally enabled MAC cloning, and cloned. Router reset itself and voila, the Internet and the dial tone are both back. Hopefully they'll stick around this time, and hopefully my wireless router will keep working as well (as I haven't tested it yet). Good luck to others with the same problem.
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