Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
RobertBag Posted:
http://www.gagprin
cess.com/this-sass
y-dog-doesnt-waste
-time-this-summer/
...

In The Forum:
Vonage
Topic:
Evolutions Of Famous Actors And Characters
On Jun 24, 2017 at 06:40:00

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 04:15:34

Sobfrody Posted:
The fancy footwear
additional a touch
of glamour to the
laid back outfit,
consisting
...

In The Forum:
Hard Wiring - Installation
Topic:
Kylie Jenner Ditches Bra in Oversized T-Shirt Look, Rocks Co
On Jun 24, 2017 at 03:10:25

Sobfrody Posted:
In addition, she
snapped her
outfit, which was
dark, brooding and
plain spooky
...

In The Forum:
Hard Wiring - Installation
Topic:
Kris Jenner Once Referred to as Marcia Clark About Seei
On Jun 23, 2017 at 23:12:38

Sobfrody Posted:
Just weeks after
she was held up at
gunpoint in her
Paris hotel area,
Kim Kardashian
...

In The Forum:
Vonage
Topic:
Every outfit Kylie Jenner wore at New York Fashion Week 2016
On Jun 23, 2017 at 17:49:05

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 01:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 12:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 13:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 05:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 07:42:33


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Fax - Tivo - Alarms
Author Message
donkaroo
New Forum Member
New Forum Member


Joined: Nov 06, 2007
Posts: 6

PostPosted: Mon Nov 05, 2007 10:38 pm    Post subject: Setting Up Fax Machine Reply with quote Back to top

I've had Vonage for about 4 months now-so far so good. I've experienced a few people telling me the phone kept ringing or it wouldn't ring at all, but that seems to rarely happen.

I just purchased an Epson CX9400F all in one fax machine. I'm using a set of regular Panasonic phones(set of 4) and they work fine. I am also using a Linksys WRT54GS router. I don't use Vonages voicemail and instead use an answering machine. I very rarely send or receive faxes but since I picked up the Epson I would like to be able to use it when needed if possible. I have a spare 56k modem-do I need to use that? Do I need any special adapters or splitters to hook my fax up? Even if I have to answer faxes manually thats OK, I just need to know how to physically hook up my fax machine. If anyone can help it would be greatly appreciated! I only hooked up a fax machine once years back and that was on a normal phone line, so please excuse the inexperienced questions. Thank you in advance. Very Happy
View user's profile Send private message
donkaroo
New Forum Member
New Forum Member


Joined: Nov 06, 2007
Posts: 6

PostPosted: Tue Nov 13, 2007 5:58 pm    Post subject: Reply with quote Back to top

No love here? Can someone please help with this? I tried reading many other forums but none go into detail on the actual connection. I just read how only certain fax's work and if they use a dedicated fax line. I don't need a fax line for a few faxes per year but PLEASE can someone help with how to make the connections?

I don't use any phone jacks in the house, all my phones are wireless except for the 1 base receiver. I have that hooked into the Vonage adapter(VT2142), then that goes to my router. I read that only 1 of the phone In ports on the back of the Vonage adapter will work with 1 line, so do I need to buy a splitter? And as I said, back in the day I used a modem to hook up my fax but it sounds like this is no longer needed? Also, I use a cable modem but do I still need a DSL filter when using a fax machine? Question

When I try using google all the reviews say that you can use both ports on the back of the Vonage router but in the forums it says one of them is disabled. When I checked online on my account it has my number on Port 1 and Port 2 says available? Can I just plug my fax right into the second port? My computer wont be here for another few days so I haven't tried messing with any of the connections yet.
View user's profile Send private message
VoipFrus
Vonage Forum Senior
Vonage Forum Senior


Joined: Oct 24, 2007
Posts: 80

PostPosted: Wed Nov 14, 2007 10:11 am    Post subject: Reply with quote Back to top

Sorry for not responding sooner. I guess I missed your post.

When you hook up a fax machine you can use a splitter to plug your fax machine and your phone into phone port 1 on the Vonage device.
The second port is if you have a second phone number / fax line.
View user's profile Send private message
donkaroo
New Forum Member
New Forum Member


Joined: Nov 06, 2007
Posts: 6

PostPosted: Wed Nov 14, 2007 2:39 pm    Post subject: Reply with quote Back to top

Thanks for the reply. One more question if you dont mind. Do I need a filter on the splitter? I've found a few splitter that include a filter but only for one of the 2 ports. It said to put the phone line on the filtered line and your DSL connection on the other. Since I use a cable modem, do I need a filter? And if so, would having both ports filtered(phone line+fax) be better than just 1 filter? Do they sell a splitter where both ports are filtered? Thanks again for your time. Smile
View user's profile Send private message
lukec99
New Forum Member
New Forum Member


Joined: Aug 04, 2007
Posts: 3

PostPosted: Thu Nov 15, 2007 8:30 am    Post subject: Reply with quote Back to top

Plug a regular 2-way phone splitter into the active phone port on the Vonage device. DSL filter should not be used/needed. If you have faxing trouble, you can try to connect a DSL filter only to the phone cable connected to your fax machine but connected in reverse. I.E. Vonage device>2-way phone splitter>DSL filter (in reverse)>fax machine.
View user's profile Send private message
VoipFrus
Vonage Forum Senior
Vonage Forum Senior


Joined: Oct 24, 2007
Posts: 80

PostPosted: Thu Nov 15, 2007 11:51 am    Post subject: Reply with quote Back to top

A lot of good and helpful information has been posted here. Hope you are able to get everything up and running correctly. In addition, if you have any issues with sending a successful fax once you are hooked up, there are some settings that you can change on your fax machine to make it more reliable faxing over an internet phone. http://www.voipfrustration.com
This forum doesn't allow you to click on external links, so you will have to cut and paste into your nav bar.

Hope this helped!
View user's profile Send private message
donkaroo
New Forum Member
New Forum Member


Joined: Nov 06, 2007
Posts: 6

PostPosted: Mon Nov 26, 2007 8:39 pm    Post subject: Reply with quote Back to top

Thanks guys for the links and help! I purchased two line splitters, 1 has a dsl filter and the other is just a plain ol' splitter. I tried and one witht he filter first as I have had some voice quality and missed call issues in the past so I'm hoping this may help.

I connected the splitter/filter as suggested and it seems to have worked. I haven't actually tried sending a fax yet but after I made the connection and dialed a number the fax picked up and dialed(I just wanted to test and make sure it was connected right). I'm going to call a friend and let them know I'll be sending a test fax and ask if they can send me one also. So far so good!

The other thing I need to check is whether my fax machine can auto answer faxes. In the manual it says to set the auto answer 1 ring after my answering machine picks up. It went on to say that if its a fax it will pick up the fax, if its a phone call it will leave it to the answering machine. It mentioned something about it being able to distinguish the signal but I'm not sure if that would work over Voip. Even if I have to manually answer faxes I wouldn't mind, just so long as it works! Very Happy

I'm going to check out that link voipfrus as I am curious as to what I can change. I have read that lowering the baud rate helps but I'm not sure if I can do that on my machine. On the box it said fax up to xxx, I forget the exact number. Once I figure out if I can send/receive faxes I will delve into the manuals and do some further tweaking. Thank you all very much for the help, much appreciated!
View user's profile Send private message
VoipFrus
Vonage Forum Senior
Vonage Forum Senior


Joined: Oct 24, 2007
Posts: 80

PostPosted: Tue Nov 27, 2007 10:34 am    Post subject: Reply with quote Back to top

You are very welcome, and good luck!

_________________
Having issues with faxing over Voip?
View user's profile Send private message
BOBatMRG
New Forum Member
New Forum Member


Joined: Nov 20, 2005
Posts: 5

PostPosted: Tue Nov 27, 2007 11:20 am    Post subject: Fax Sending and using " *99 " Reply with quote Back to top

One great thing I learned in this forum a long time ago...
If you have trouble sending out faxes, meaning that the call is dropped after connecting but before the transmission is successful, you can slow down the transmission by entering *99 as a preface to the fax number you are calling. (eg: *998005551212)
It also doesn't hurt to enter a "pause" after the *99. There should be a "pause" or "pause/redial" key on your fax machine, or you can use a comma if it has a full keyboard. Once I started doing this, I've never had a fax get dropped.
View user's profile Send private message
VoipFrus
Vonage Forum Senior
Vonage Forum Senior


Joined: Oct 24, 2007
Posts: 80

PostPosted: Thu Nov 29, 2007 10:09 am    Post subject: Re: Fax Sending and using " *99 " Reply with quote Back to top

BOBatMRG wrote:
One great thing I learned in this forum a long time ago...
If you have trouble sending out faxes, meaning that the call is dropped after connecting but before the transmission is successful, you can slow down the transmission by entering *99 as a preface to the fax number you are calling. (eg: *998005551212)
It also doesn't hurt to enter a "pause" after the *99. There should be a "pause" or "pause/redial" key on your fax machine, or you can use a comma if it has a full keyboard. Once I started doing this, I've never had a fax get dropped.


This is a great heads up, and a good piece of information. However, the *99 doesn't actually slow down the transmission speed. What this does is send the fax at the highest bandwidth possible, which for Vonage would be HIGH. If you have your bandwidth set for medium or low, which compresses the audio, it could cause problems with the fax.

Some people have to have their bandwidth set to compress for different reasons, such as wanting to limit the amount of bandwidth the phone uses so they can multi-task with streaming audio or other things on their computer at the same time as they are on the phone. In this instance, you would need to dial *99 before sending a fax so it would over-ride the compression.

_________________
Having issues with faxing over Voip?
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New miriamzw4
New Today 9
Yesterday 4
Total 100915

Who Is On Site
Visitors 174
Members 1
Total 175


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value:
Change:   
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 1.66 Seconds and 333 Pages In The Last 60 Seconds
The Vonage VoIP Forum