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duffy50
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PostPosted: Fri Nov 02, 2007 9:20 am    Post subject: Flashing Phone Light Motorola M2442 - Intermittant Reply with quote Back to top

I have been a long term Vonage customer and have run into a problem. I have a Moto M2442 adapter on the line.

Cable Modem>Cisco Router>Moto M2442 >Cisco Switch >Wireless Access Point 1> WirelessAcess Point 2.

Problem I am having is that the Phone Line Light decides to randomlly start flashing ( Even when all lines are "On Hook).
And take all my phones down - randomnly!

Wiring is good, no voltage of any kind, no RF interference (scope),
Line from NID disconnected taped and labeled.

Telephone are modern Nortels with electronic ringers. The wiring, is existing Cat 3 and impossible to change to Cat 5/6 and the house is large 4,000 or so feet. Everything is punched down to 110 Blocks and there are no splices.

No problem with this until the Moto 2442 adapter

Any body have an idea or eqperience with this problem ???? Cry
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Steve48
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Posts: 4777

PostPosted: Fri Nov 02, 2007 7:54 pm    Post subject: Reply with quote Back to top

Is it the Motorola VT2442??

You've dione a good job troubleshooting and assuring that the land lines are disconnected. Nevertheless, I'd start by disconnecting from the house wiring. Plug a phone directly into the 2442 and run it for awhile. Verify that the same problem does or does not occur.

If I understand you, when the problem does occur, the telephone goes out. How about internet access through the 2442? Is that still good, or does it go out as well?

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Steve Gray
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duffy50
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PostPosted: Sat Nov 03, 2007 2:05 pm    Post subject: Think Its the Motorola Adapter Reply with quote Back to top

Steve

I think it is the Motorola terminal adapter - seeing some type of resistance/capitance on the the line - Ohm it and don't see anything. Have had other Vonage adapters and never had this problem before.

When i plug a wireless phone into the TA's jack it always works. Was wondering if some line conditioner like the Viking would work as the TA would only see 1/2 of a bell as resistance-inductance on the line.

However don't really want to spend $150.00 - phones worked fine for years in analog configuration.
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Steve48
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PostPosted: Sat Nov 03, 2007 3:32 pm    Post subject: Reply with quote Back to top

You may be right, but let's troubleshoot methodically. If I've got it right, it always works with a single phone plugged directly into the 2442. The problem only occurs using house wiring. Right?

Continue by disconnecting all of your telephones from the house wiring. Plug the 2442 into the house wiring, and plug just the one wireless phone into another jack. Does the problem occur now?

For what it's worth, my own Motorola VT2442 has been working fine with house wiring. No issues. A line conditioner shouldn't be required.

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