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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Hard Wiring - Installation
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darren308
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PostPosted: Mon Oct 22, 2007 6:43 pm    Post subject: Reverse Ploarity Reply with quote Back to top

I followed a post I found in the forum called brand new construction since it was my situation exactly. I have 6 Cat5 cables outside my home that are terminated to 6 different phone jacks in my house. I removed one of the plates from a phone jack in my home to see how it was wired, the 4 wires used were Orange, Orange/White, Blue, and Blue/White. I mounted a water proof electrical box on my house and ran the Cat 5 cables into it. I then connected all of the Orange cables together using wire nuts and electrical tape, connected all the Orange/White cables together using wire nuts and electrical tape, dis the same thing for Blue and Blue/White. Then I went into the house and connected my Vonage adapter to a phone jack, and tried plugging a phone into another jack but I didn't have any dial tone. I used a telephone line tester I bought from Radio Shack and it errors out saying Reverse Polarity.

What does this mean? Can someone tell me what I did wrong?
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Steve48
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PostPosted: Mon Oct 22, 2007 10:13 pm    Post subject: Reply with quote Back to top

You didn't do anything wrong. Connecting a Vonage adapter to house wiring by using an ordinary phone cord to run from the adapter to a house jack will naturally result in reversed polarity. You can see why if you examine the construction of a cord and remember that the Vonage box is designed to give correct polarity when a phone is plugged directly into it. Since your wall jack and the Vonage adapter jack are "back to back" when you connect them together, you get reversed polarity.

Most phones don't care about this, so most of us connect to house wiring exactly the way you did. If your phones do care, then you can swap polarity inside the wall jack that you're using to connect the Vonage box, or you can make yourself up a crossover cable by cutting a cable in half and re-connecting the pieces with the wires crossed.

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darren308
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PostPosted: Tue Oct 23, 2007 6:01 pm    Post subject: Thank You Reply with quote Back to top

Your right it's working perfect.

Thanks again
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Steve48
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PostPosted: Tue Oct 23, 2007 6:27 pm    Post subject: Reply with quote Back to top

So why didn't it work the first time? Did you have to do a polarity switch?

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darren308
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PostPosted: Tue Oct 23, 2007 6:49 pm    Post subject: Bad RJ11 cable Reply with quote Back to top

The first cable I used to connect my Vonage adapter to the wall was bad. (I Think) Once I connected the first cable I tested one of my phone jacks and the tester didn't read anything. Thats when I tried testing a phone and found out it wasn't working. I switched the cable going from my Vonage adapter to the wall jack and thats when I started getting the reversed polarity reading, but I didn't test a phone again until reading your post. Thank you Smile
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