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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
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Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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JCN
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PostPosted: Wed Jul 23, 2003 2:48 pm    Post subject: Use of Vonage outside the USA Reply with quote Back to top

Hi, I'm considering ordering Vonage primarily for use outside the USA. I have a US address and credit card.

A number of people have said this works fine, but Vonage's customer agreement now specifically forbids this and threatens to cancel service and charge a disconnection fee immediately if they discover use outside the US.

Does anyone know if they're really going after this, or the clause is just there to keep regulators etc happy?
whutsupdoc
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Joined: Apr 29, 2003
Posts: 106
Location: Sioux City, Iowa - USA

PostPosted: Wed Jul 23, 2003 7:51 pm    Post subject: Reply with quote Back to top

wow thats new. seeing how i know a few members of this use Vonage and live outside the US. id' say take a chance but could cost you some cash

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John
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PostPosted: Sun Jul 27, 2003 1:00 am    Post subject: VOnage outside USA Reply with quote Back to top

I've used the Vonage phone outside the USA. You still have all the standard problems like having a compatable router, but otherwise it works GREAT!!!
guest
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PostPosted: Sun Jul 27, 2003 12:50 pm    Post subject: that interesting , look at this .............. Reply with quote Back to top

Take a look at this as I inquired about using Vonage in other countries and here is the response sent to me on 07/23/03 :

Dear Customer:

Currently we do not sell our service internationally and therefore do
not ship internationally or accept international credit cards. However,
our service will probably work in other countries. We advise you to
check the local Voip law of the country that you are using it in
because some countries regulate the use of Voip. Unfortunately, we
cannot guarantee the quality of service due to the long latency between
your local ISP provider and our service in the United States. If you use our service in another country, you will have to accept a US
telephone number and pay our international rates to call within your
country. Our current international rates may be viewed at:
http://www.vonage.com/rate_plans_international.php?


Please get back to us if you have any questions.
Customer Care
Jim S.
Vonage Digital Voice
jaymenna78734
Vonage Forum Associate
Vonage Forum Associate


Joined: Jul 20, 2003
Posts: 16

PostPosted: Thu Jul 31, 2003 4:50 pm    Post subject: Customer Agreemant? Has it chagned? Reply with quote Back to top

Can somebody tell me where to find the agreement?

Has it chagned?
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JCN
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PostPosted: Sat Aug 02, 2003 11:02 am    Post subject: Re: Customer Agreemant? Has it chagned? Reply with quote Back to top

jaymenna78734 wrote:
Can somebody tell me where to find the agreement?

Has it chagned?


Go to www.vonage.com, click "sign up", choose to be assigned a new number and an area code, and the next page lists the terms and conditions.

"While we encourage use of the Service for calls from the United States to other countries, Vonage does not presently offer the Service to customers located in other countries. If you remove the Device to a country other than the United States and use the Service from there, you do so at your own risk, including the risk that such activity violates local laws in the country where you do so. Vonage reserves the right to terminate your service immediately and without advance notice if Vonage, in its sole discretion, believes that you have violated the above restrictions or if you use or attempt to use the Service from any country other than the United States, leaving you responsible for the full month's charges to the end of the current term, including without limitation unbilled charges, plus a disconnect fee, all of which immediately become due and payable."
peetah
New Forum Member
New Forum Member


Joined: Jun 25, 2003
Posts: 5

PostPosted: Sat Aug 02, 2003 9:31 pm    Post subject: That's absolutely absurd Reply with quote Back to top

Granted, taking an ATA to bypass the local telcos can be illegal in some countries (e.g. India), but that only gets the user in trouble, not Vonage. That's no excuse to cancel a user's account.

I've taken my fair share of "illegal" items into various countries, and I've been caught with them several times, they just confiscate it the item and never return it, they don't go after the manufacturer or publisher.

IMO, if their primary concern is quality, they've got themselves covered. IP is IP wherever I go world wide. How I (mis-)use it is my concern (in terms of abiding or violating the law), not theirs. I should not have my account cancelled because of it.

In another context, in some countries, the people would pay me to ship them an ATA and service because it would allow them to call their relatives in the US/Canada for cheap.

Just my two cents for all it's worth.
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Raja
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PostPosted: Sun Dec 07, 2003 11:17 pm    Post subject: Using VOIP in India Reply with quote Back to top

You are allowed to use Voip phones in India, provided you don't connect them to the regular telephone lines. I use Voip phones on regular basis in India. Services are provided by Indian ISP like VSNL or Bharathi using similar Cisco ATA boxes that Vonage provides. Sometimes it works great other times it bad.

I am looking into using Vonage in India to make calls to the US. Has anybody tried that?
Arv
Guest





PostPosted: Thu Jan 08, 2004 10:13 am    Post subject: VoIP to India Reply with quote Back to top

Raja,

I'm currently trying to setup the Motorola ATA in Banglore. My cousin has broadband yet has been unable in getting a dial tone. I emailed him telling him how to access the config page so he can set an static IP address. I tested the device in the US before sending it to him.

So far I haven't heard anything new.

Do you have any ideas?
begra8fl
Guest





PostPosted: Thu Jan 08, 2004 10:06 pm    Post subject: Bad news if you have Motorola VT1000 Reply with quote Back to top

I don't think Vonage forbids use. Packet 8 and Net2phone offer the same service to the world. The only problem is if you have a VT1000 then you will need a step up transformer for your power cord. Depends on were you go. If Europe they use 220-240v and VT1000 support 110-120v. Very bad
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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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