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johnysc430
New Forum Member


Joined: Oct 16, 2007
Posts: 6
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| margulis9 wrote: | | I've done tech support for Vonage, and I've dealt with the property that would need to be changed. I'd say 90% of the tech support, now, does not know about it. The ones that do, will just tell you they can't disable it, because technically, they can't. It's just a text box and if something is typed in it, it will keep 3 way from working completely. |
Is there any way possible to speak to a tech support person who knows how to do this? |
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margulis9
Full Forum Member


Joined: Jan 10, 2007
Posts: 52
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Like I said, the ones that know about it probably won't do it. But, if you want to press the issue, you can call tech support and ask to speak to ATS (advanced tech support), which is the highest level of tech support. Dealing with the lower tiers will probably get you nowhere. |
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