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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
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Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
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Topic:
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On Jul 17, 2016 at 23:42:46


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longball
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PostPosted: Sun Oct 14, 2007 11:36 pm    Post subject: Vonage will not work on a new Imac. Reply with quote Back to top

I just bought a new iMac running OSX 10.4.10 connected through Shaw internet using a wired Motorola SB5102 modem. All the cords are connected correctly .

With my new iMac I can get lightning fast internet access but the minute I connect my Vonage device I can't even get past a Google page. After spending hours on the phone with Vonage support and after them sending me a new Vonage device the problem persists. Is there anyone else out there with an iMac experiencing the same issue? The last thing Vonage support said to me is "Do you really need to access the internet through a Mac?" It seems like Vonage supports PCs but not Macs...yet they sell to Mac users. I have a 7 year old pc that runs Shaw and Vonage together no problem.

I thought I would come here as a last ditch effort to see if anyone else out there might know more about Mac issues than Vonage support does. If I can't have Vomage plugged in while I surf the net with my iMac I may as well take a time machine back 10 years and sign up for dial up.

Anyone out there who can help it would be much appreciated. If the problem can not be resolved I will have to cancel my account and go with another service. Any suggestions of an alternate service with a comparable price?[font=Tahoma] [/font]
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ken_krieg
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Joined: Oct 24, 2007
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PostPosted: Wed Oct 24, 2007 3:38 pm    Post subject: Reply with quote Back to top

I also recently bought a mac laptop however, unlike yourself I can use Vonage no problem. I am not connected through Shaw internet but that should pose no problem.
I think I would talk to support once again but if you still can't resolve the problem maybe you could try your Vonage through your windows side, that is if you have installed bootcamp.
All the best.
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vonalink
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Joined: Jul 17, 2006
Posts: 260
Location: Ontario, Canada

PostPosted: Sat Dec 01, 2007 11:39 pm    Post subject: Re: Vonage will not work on a new Imac. Reply with quote Back to top

longball wrote:
I just bought a new iMac running OSX 10.4.10 connected through Shaw internet using a wired Motorola SB5102 modem. All the cords are connected correctly .

With my new iMac I can get lightning fast internet access but the minute I connect my Vonage device I can't even get past a Google page. After spending hours on the phone with Vonage support and after them sending me a new Vonage device the problem persists. Is there anyone else out there with an iMac experiencing the same issue? The last thing Vonage support said to me is "Do you really need to access the internet through a Mac?" It seems like Vonage supports PCs but not Macs...yet they sell to Mac users. I have a 7 year old pc that runs Shaw and Vonage together no problem.

I thought I would come here as a last ditch effort to see if anyone else out there might know more about Mac issues than Vonage support does. If I can't have Vomage plugged in while I surf the net with my iMac I may as well take a time machine back 10 years and sign up for dial up.

Anyone out there who can help it would be much appreciated. If the problem can not be resolved I will have to cancel my account and go with another service. Any suggestions of an alternate service with a comparable price?[font=Tahoma] [/font]


Is your Vonage box a combination router and phone adapter ?

It sound like you were connecting your mac directly to the cable modem before getting Vonage ?

My suggestion is to get a broadband router and connect your Mac to it and get it to work. Then add the Vonage box and use it as a phone adapter only.

In my setup, I have a Dlink DI-624 router. Attached are Vonage PAP2, several PCs and 2 Mac minis. All are working fine.

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