Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 01:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 12:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 13:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 05:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 07:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 12:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 15, 2017 at 21:16:51

Av8rix Posted:
...
In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 10, 2017 at 19:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Fax - Tivo - Alarms
Author Message
rachelfran
Vonage Forum Junior
Vonage Forum Junior


Joined: Nov 23, 2004
Posts: 28

PostPosted: Thu Dec 09, 2004 1:51 pm    Post subject: I can't RECEIVE a fax Reply with quote Back to top

i saw all the problems people are having with sending faxes - but i can't receive one... the phone just rings and rings... i have a cheap Brother personal fax 560 and have always just plugged it into my existing phone line when i needed to send or receive a fax and had no problem until i switched to vonage... we don't use it a lot but when we do it's important...

Any ideas how to fix this? The Vonage FAQ says something about Baud Rate and ECM and I have no idea what either of those are or how to change them on this fax machine.

Thanks
View user's profile Send private message
reebok
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Oct 24, 2004
Posts: 3198
Location: Lakeland, FL

PostPosted: Thu Dec 09, 2004 8:41 pm    Post subject: Reply with quote Back to top

if it just rings and rings it's because the fax maching isn't picking it up, not because of a Vonage issue. Do you have any idea why it's not? Is it set in the right (fax answer) mode?

_________________
John
Webmaster
www.FileFlash.com
View user's profile Send private message Visit poster's website AIM Address
JScott
Vonage
Representative
Vonage<br>Representative


Joined: Dec 09, 2004
Posts: 79
Location: New Jersey

PostPosted: Thu Dec 09, 2004 10:38 pm    Post subject: Reply with quote Back to top

Actually it is sorta a Vonage issue, as well as possibly a fax machine issue, as well as mayb a "there is no fax answering" issue. Vonage sells dedicated fax lines AND does not recommend or support faxing over our voice lines for the following reason....sending a fax requires optimum bandwidth, even more so than the 90kbps required for a Vonage phone call. The exact bandwidth required for a fax depends on the number of pages in the fax, whether the fax is B&W or color, & if it contain graphics or not. Also, any given voiceline may require tweaking by tech support to allow optimum voice quality, but that tweaking may NOT b suitable for satisfactory fax transmission. So we ALWAYS recommend customers sign up for a dedicated fax line.

_________________
JScott
Tier 2 Technical Support
Vonage Digital Voice
www.vonage.com
View user's profile Send private message
lilgto64
New Forum Member
New Forum Member


Joined: May 11, 2005
Posts: 4

PostPosted: Wed May 11, 2005 1:52 pm    Post subject: And if dedicated does not work? Reply with quote Back to top

So J, what if a customer has a small business service - dedicated fax line - and still has problems with faxes - especially multi-page faxes? And what if the fax machine does not have a manual setting for baud rate? I have sent an email to tech support and have called them once already - will call again later today.
View user's profile Send private message
PoppaJohn
Vonage Forum Senior
Vonage Forum Senior


Joined: Mar 08, 2005
Posts: 91

PostPosted: Thu May 12, 2005 8:58 am    Post subject: Reply with quote Back to top

to lilgto64
I recommend that you try to PM JScott

He is a tier two tech, and they are EXCELLENT. All the others are basic techs, and are mostly followig a scripted tech book for problem solving.

The TTTs think out of the box, and they have the freedom that the basics do not.

Hope it helps.

BTW when you do PM JScott, remember he is doing it on his OWN time, and is doing you and me a favor by giving free advice.

(He must not have much of a social life) Lol

_________________
Shalom,
Poppa

Vonage member since Jan03
ISP: Time Warner
Southern Tier NY
Set up: Surfboard SB5100 Cable Modem to Linksys RT31P2 to PC
View user's profile Send private message
lumina
New Forum Member
New Forum Member


Joined: Oct 24, 2008
Posts: 1

PostPosted: Fri Oct 24, 2008 7:17 am    Post subject: Reply with quote Back to top

I receive all my faxes for free with Popfax.com Service. I have a Popfax.com account and i benefit of fax receiving and low price sending tariffs.Internet faxing!
View user's profile Send private message
Valentine
New Forum Member
New Forum Member


Joined: Feb 22, 2009
Posts: 6

PostPosted: Sun Feb 22, 2009 10:12 am    Post subject: Reply with quote Back to top

Hi! I am agree with Lumina because I'm also using Popfax.com internet fax service. It is easy and fast and I really like it.
View user's profile Send private message
jasmel
New Forum Member
New Forum Member


Joined: Feb 23, 2009
Posts: 2

PostPosted: Mon Feb 23, 2009 11:15 am    Post subject: popfax.com worked Reply with quote Back to top

I just used popfax to send this fax number a message to tell it to stop calling our home line at all hours. *Crossing fingers to see if it worked. Hopefully this last fax call from them will be it. For the past 10 minutes they have been calling us to send a fax.
View user's profile Send private message
dod_2004
New Forum Member
New Forum Member


Joined: Jul 04, 2009
Posts: 1

PostPosted: Sat Jul 04, 2009 7:37 am    Post subject: Reply with quote Back to top

I think Baud Rate for brother fax machines are referred to as TX start speed for outgoing and RX start speed for receiving... Normally for Voip, try setting those settings for 14.4 k/bps or 9.6 k/bps... I think ECM is not a feature for this fax machine...
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New Peternal
New Today 8
Yesterday 7
Total 100628

Who Is On Site
Visitors 180
Members 1
Total 181


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 7.08
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 1.25 Seconds and 335 Pages In The Last 60 Seconds
The Vonage VoIP Forum