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Bruafekkay Posted:
agreed dingy
anybody, obviously
if the quarters is
not provided with
the requisite
...

In The Forum:
Vonage V-Phone & SoftPhone
Topic:
granit stelen beefy
On Dec 08, 2016 at 19:41:55

Bruafekkay Posted:
agreed drab
individual, large
if the hamlet is
not provided with
the requisite
...

In The Forum:
Vonage V-Phone & SoftPhone
Topic:
mauersteine 50x50 unsparing
On Dec 07, 2016 at 20:07:45

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
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Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45


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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
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s_rage
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Joined: Oct 01, 2007
Posts: 8

PostPosted: Mon Oct 01, 2007 4:16 pm    Post subject: Is my IP 8100-1 base unit dead? Reply with quote Back to top

Greetings, I've had the IP 8100 system running without issues since March. When I woke up this morning, I noticed the "Ready" light was no longer green. Instead, it's been doing the same thing all day:

- Red for about 8 seconds
- Flashes orange four times
- Off completely for about 5 seconds

This same cycle happens over and over again. I haven't changed any settings since March, and my Vonage account is active. The only thing I can think is that the hardware failed for some reason.

Anyone else had this same problem and figured out the cause?

Also, I'm having a hard time finding stores that sell the IP-8100-1. Was it discontinued?
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jayson
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Joined: Jan 13, 2007
Posts: 100

PostPosted: Mon Oct 01, 2007 8:48 pm    Post subject: Reply with quote Back to top

Hi,

Are you able to go online?How are things set up?pls let us know the network setup.

Jay Very Happy
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s_rage
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Joined: Oct 01, 2007
Posts: 8

PostPosted: Mon Oct 01, 2007 11:47 pm    Post subject: Reply with quote Back to top

My friend has the same setup, and I had him bring his base unit over. Turns out it's the power adapter on mine that died. If I hook his power adapter to my base unit, Vonage connects immediately and I can make calls. If I plug my original power adapter back in, I get the same series of flashing lights described earlier.

So, this brings up a new question -- is it possible to buy just a power adapter replacement for the IP8100 base unit? I'm not under any warranty that I know of, and I don't want to buy another kit (which i found for $99) just for the plug.
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Brawndo
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Joined: Oct 06, 2007
Posts: 3

PostPosted: Sat Oct 06, 2007 12:13 pm    Post subject: Reply with quote Back to top

Vonage tech support can send you a replacement power adapter. Not all of the tech agents know this is possible, but it definitely is, as long as they have the IP8100 adapters in stock.
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s_rage
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Joined: Oct 01, 2007
Posts: 8

PostPosted: Sun Oct 07, 2007 1:44 pm    Post subject: Reply with quote Back to top

Yes, they did! I called support and they're sending out a new power adapter at no charge. I only had to talk to one person on the call, and he told me right away that this is a known issue with the VTech IP8100 power adapter.
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dhlunar
Vonage Forum Associate
Vonage Forum Associate


Joined: Jul 02, 2006
Posts: 14

PostPosted: Sun Nov 18, 2007 10:13 pm    Post subject: Reply with quote Back to top

Same thing just happened to me. Someone refered me to this. However, with me I had my base since July 2006 and the power adaptar just died yesterday. Tech support is sending me a new one.
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ndnr800
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Joined: Nov 20, 2007
Posts: 1

PostPosted: Tue Nov 20, 2007 3:07 pm    Post subject: similar problem with vtech IP8100, but different symptoms Reply with quote Back to top

I have a similar problem- all of a sudden, no lights at all on the base and I can't get dial tone. But wait, there's more! Check this out and tell me if it sounds like the power adapter:

Rebooted cable modem, router, and the base itself.
Internet works fine (as evidenced by this post...)
My other Vonage line (different equipment) works fine.
Account is active.
(here comes the weird part-)
No light to indicate signal (red/orange/yellow) on the base
BUT...the green light comes on when I try to use the handset, AND the page function works.
The adapter is warm at the plug end, so it is receiving current, right?

The Vonage customer service person told me the problem was due to the faulty power adapter, but because I had purchased my unit from a store, I had to go back to the retail outlet to get a new power adapter.

Here's my question: how can this be related to the power adapter if there is power to the base unit?
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Zumdahl
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Joined: Dec 01, 2007
Posts: 1

PostPosted: Fri Nov 30, 2007 11:14 pm    Post subject: Reply with quote Back to top

I've got the same problem. The lights on the back that should indicate network connectivity don't even light up. However if I try to page the phone, it responds. I guess the problem is that the power adapter isn't able to source enough current anymore, even though my multimeter confirms a stable 5.2v output.

I looked around the apartment for a spare wall wart that meets the stated 5.1v 1700mA specs on the Vonage provided adapter. Found one that gives 5v at 2500mA from an older powered USB hub. The plug is physically the right size, so I decided why not. The phone is out of warranty, I don't know what store I bought it at, and it's in a currently unworking state. Worst case: It's gonna stay in the unworking state and get tossed.

It works! Looks like I'm gonna be using this generic power adapter from now on. Although I'll have to have the base unit sitting on its side. The plug is not at a 90 degree angle, so it wont fit nicely underneath. Oh well. At least I got a free solution to my problem.
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