Connectibility issues (Utorrent) using router and vt2147-vd

Posts: 3 · New Forum Member Joined: Sep 13, 2007 Posts: 3

problem to follow after initial information ....

1. Pittsburgh, PA
2. Comcast Cable
3. Upload and download speeds seem fine
4. motorola s85120 surfboard modem
5. vt2142-vd
6. Modem---->Vonage Adapter-->router (di-524) --->PC
7. port issues
8. Speed test statistics
---------------------
Download speed: 9747784 bps
Upload speed: 1451248 bps
Quality of service: 57 %
Download test type: socket
Upload test type: socket
Maximum download pause: 45 ms
Average download pause: 3 ms
Minimum round trip time to server: 44 ms
Average round trip time to server: 47 ms

Voip test statistics
--------------------
Jitter: you --> server: 3.5 ms
Jitter: server --> you: 8.5 ms
Packet loss: you --> server: 0.0 %
Packet loss: server --> you: 0.0 %
Packet discards: 0.0 %
Packets out of order: 0.0 %
Number of supported Voip lines: 24
Estimated MOS score: 3.9

i am having problems with ports being open wih the current setup i have. all prts have been opened properly, however any port checking tests i use conclude that the ports are not open. i believe the Vonage adapter is causing my problem, and am not sure how to resolve my issue. i am specifically having a problem with utorrent and not being able to become connectable.

Posts: 4777 · Vonage Forum **MVM** Joined: Aug 30, 2005 Posts: 4777

I don't know the answer to your specific question, but if you're going to be engaging in heavy-duty internet activities, you'll find that the Vonage router just isn't robust enough to handle the load. Put a good router with QoS in front, put the Vonage adapter behind it for use as just an adapter, and set QoS to assure good service to the Vonage box.

Posts: 3 · New Forum Member Joined: Sep 13, 2007 Posts: 3

<a http://picasaweb.google.com/edroppa/Misc/photo#5110021955415728418

i need to know what to enter in these fields so my ROUTER can get through the Vonage device. my router's ip is 192.168.0.1

Posts: 881 · Vonage Forum Evangelist Joined: Nov 05, 2005 Posts: 881

http://portforward.com/english/routers/port_forwarding/Motorola/VT2442/Utorrent.htm

Posts: 3 · New Forum Member Joined: Sep 13, 2007 Posts: 3

my setup goes like this .... modem ---- Vonage --- router ..... i am having problems getting through the Vonage device NOT MY ROUTER! my router is 192.168.0.1 my Vonage device is 192.168.15.1 , and i am having problems getting through the Vonage device ...

do i have to configure something else in my d-link router in order to pass throughh the Vonage router?

Posts: 46 · Full Forum Member Joined: Aug 07, 2007 Posts: 46

I don't understand what you mean by get through, but bear in mind that uTorrent's UPnP feature will NOT traverse two NATs on different subnets. So, you need to forward whatever port you're using for uTorrent. Without going into static routing or stuff I don't know if your router supports (and that the Vonage definitely does not). Just go plain old caveman and forward the port you're using (say 50000) to the Netgear WAN IP from the Motorola, and then have the Netgear forward port 50000 to your PC.

Follow the portfoward.com guide step by step (twice) and you'll be fine.