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mpeman
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PostPosted: Tue Sep 11, 2007 4:32 pm    Post subject: Windstream problems Reply with quote Back to top

Motorola VT2142
Windstream DSL Modem - Speedstream 5200
Linksys WRT54GS wireless 4 port router
3MB download speed

My situation.
I have/had windstream for dsl, local and long distance and was paying about $115.00 per month here in Canton, Ga 30115.

I knew Vonage was the a solution for me. I got the Vonage package delivered yesterday and have had some problems and still have problems with configuration and general questions.

1. Currently my Vonage line works fine when I do not use a router. If router used, no internet connection. I haven't had time to get with Vonage on this problem.

2. I tried dropping my phone service with Windstream yesterday and just have dsl. Windstream reports that I the internet only service has local phone service included and that the calls are $0.10 cents per call.

If this is the case, how can I get Vonage to work on other phones in various locations of my house? I literally have my old phone number still ringing everywhere else in my home.

How do I get around this? Sorry total newbie here. PLEASE HELP!
Thanks
Bob
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Steve48
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Joined: Aug 30, 2005
Posts: 4777

PostPosted: Tue Sep 11, 2007 9:19 pm    Post subject: Reply with quote Back to top

For setting up other routers with the Vonage router, see Nate Hoy's writings here: http://vonage.nmhoy.net/tworouters.html

For the home wiring issue, you might want to check out the home wiring forum in here. The sticky message at the top of the forum has lots of information on house wiring. Basically, since you have DSL, you'll want to put the DSL on one pair of wires in your house and the Vonage service on another. Fortunately, almost all houses are wired with at least two pairs for two lines. Your DSL is almost certainly on pair 1 at the moment, and this is the pair that most standard phones will pick up when you plug them in.

The very easiest way to set everything up is to buy the type of splitter (not a simple Y-splitter) that plugs into a wall jack and separates its lines into two separate ports labelled line 1 and line 2. If you were to plug one of these into a wall jack and plug a phone into the line 1 port, you should connect to your DSL line. The line 2 port should be dead. Buy one of these splitters for each phone that you want to use with Vonage and another for the Vonage box. Plug each one into a jack of your choice. Plug the Vonage box into the line 2 port on one of them, and plug each phone that you want to use with Vonage into a line 2 port on one of the other splitters. Any phone that you want to use with the DSL line would either plug directly into the wall or into a line 1 port on one of the splitters.

A much more elegant solution is to move the DSL onto line 2 in the house wiring and use line 1 for Vonage. You can also go into selected jacks and swap lines 1 and 2 to allow Vonage phones to plug in without using splitters. Either of these solutions need for you to get into the house wiring. It's a matter of what you're comfortable with.

By the way, you will need to make sure that line 2 in your house wiring is not connected to an external land line. Even if such a line is currently inactive, it must be disconnected from the house wiring for Vonage to use that pair.

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