SoftPhone for MacBook

Posts: 5 · New Forum Member Joined: Sep 13, 2004 Posts: 5

X-Pro-Vonage-Mac installs on my new MacBook and it works,
but it crashes after each call is finished.

The error message gives the option of opening the program again.
Sound quality is good during the call.
I do not use a headset.
I use the mic and speakers on the MacBook.

None of the features works.
I cannot store any phone numbers and
X-Pro-Vonage-Mac will not log any of the calls I receive or make.

Vonage needs to update the software.

Posts: 1 · New Forum Member Joined: Dec 16, 2007 Posts: 1

This particular issue was noted back in 2006. It seems no attention has been paid to this as the newest softphone I just download has the same affect on my Macbook pro.

I'm not really sure why after over a year there isn't a new version available....

If there is, I'd sure appreciate it!

I did notice that it runs under Rosetta (emulated, ie compatibility mode) which means it does not natively support Intel macs.

When will a solution be released? I will be requesting a refund if this software problem is not fixed.

Posts: 1 · New Forum Member Joined: Jan 18, 2008 Posts: 1

I am having the same problem and this is so annoying!!! Twisted Evil

Posts: 4 · New Forum Member Joined: Jul 31, 2005 Posts: 4

When I asked about this problem several months ago the company that produces the software that Vonage uses for the Mac said that they would be would be offering an update in January. They also told me I could buy their other product - "eye-beam" - for about $35.00 and that it would work with my Intel Mac without crashing (I did not buy it). I bet the update to the free one never comes out. Conversations with Vonage about the problem have been useless. The software company is:

http://www.counterpath.com/

Ron

Posts: 1 · Posted: Mon Jun 23, 2008 9:27 pm Post subject: Macintosh Configuration of X-PRO

I downloaded EspressTalk (after reading recommendation from another post on this forum); it's looking for Server (SIP Proxy or Virtual PBX). How do I find that for my phone number?

I'm having same issues as an earlier post-er:
1. quits after call hang up (either party)
2. quits in mid-call
3. Occasionally no sound from X-PRO, though I hear sound just fine for system or other applications.

Posts: 1 · New Forum Member Joined: Jul 15, 2008 Posts: 1

What the Heck!? Why can't Vonage update this software? These posting are over a year old and this is a known software bug. The minute I disconnect a call on my Vonage Softphone for my MacBook, it crashes the program. Any idea if there will be a software update, or am I better off canceling my subscription now?

Posts: 1320 · Vonage Forum **MVM** Joined: Nov 08, 2006 Posts: 1320

There is Vonage Talk available for free, not sure if it is for Mac though. Go to this site and see.

http://alpha.vonage.com

Posts: 2 · New Forum Member Joined: Mar 11, 2005 Posts: 2

Vonage Talk does not support Mac.

Bottom line: The lack of proper Mac support from Vonage is inexcusable.

Posts: 3 · New Forum Member Joined: Jan 21, 2009 Posts: 3

This works, it is a pure Mac implementation.

iSoftPhone

www.call4mac.com

Posts: 7 · New Forum Member Joined: Sep 25, 2009 Posts: 7

XnetVoIP wrote:

This works, it is a pure Mac implementation.

iSoftPhone

www.call4mac.com

did you simply download this software, before you installed the vphone. i know someone who has a v-companion and when he logs in he gets an error saying something like log-in is dropped unexpectedly (or something close to that <lol>)

he has mac snow leopard... please explain more on this one Smile