Call Forwarding and SimuRing

Posts: 1327 · Vonage Forum **MVM** Joined: Nov 08, 2006 Posts: 1327

I don't want to call forward my calls, but I want it to Simuring another number.

I notice on the Vonage access page that there is a tab for Callforwarding and one for Simuring.

Is there an actual way for me just to Simuring and not call forward?

Since my Vonage Talk isn't accepting calls I want to Simuring my free incoming number on my computer's soft phone.

Posts: 881 · Vonage Forum Evangelist Joined: Nov 05, 2005 Posts: 881

Someone correct me if I'm wrong, but I believe the two go hand-in-hand...You can't have one without the other.

Posts: 114 · Posted: Sun Sep 09, 2007 11:53 pm Post subject: Re: Call Forwarding and SimuRing

roscopco wrote:

I don't want to call forward my calls, but I want it to Simuring another number.

I notice on the Vonage access page that there is a tab for Callforwarding and one for Simuring.

Is there an actual way for me just to Simuring and not call forward?

Since my Vonage Talk isn't accepting calls I want to Simuring my free incoming number on my computer's soft phone.

Short answer: YES! Just type in the 11 digit number (1+area code+number) in the SimulRing tab and click "Enable" and you should see a message stating it went into effect.

Call Forwarding and SimulRing may be grouped together but they are two separate features. I hope this helps!

Posts: 1327 · Vonage Forum **MVM** Joined: Nov 08, 2006 Posts: 1327

I did just put it in the simuring box and clicked enable, but when my sister called me using V-Me both numbers rang, and when I answered my Vonage line the other number kept ringing and she couldn't hear me. She tried again and I answered the non-vonage phone and she couldn't hear me.

I haven't tried it without the V-Me feature.

Posts: 6 · New Forum Member Joined: Oct 07, 2005 Posts: 6

I have SimulRing configured without the Call Forward and it works fine.
I also have Vonage do my voicemail instead of my home answering machine.

But there is a nuance I have discovered with SimulRing

For example:
I have my cell phone set to ring SimulRing with my Vonage phone.
If I have my cell phone SHUT OFF, then my home phone will only ring once.
Then I lose the call.
I don't know what happens to the caller or if it goes to voice mail, but I have noticed at the end of the day when I have my celll phone shut off I have no Vonage voicemail.

During my job I have my cell phone shut off.
This becomes a problem when I return home and find no Vonage messages.
So for now, I have my cell phone set to silent or vibrate and the whole gig works well.
My home phone will ring 6 times and go to voicemail

Posts: 33 · Vonage Forum Junior Joined: Apr 25, 2005 Posts: 33

Nautica wrote:

I have my cell phone set to ring SimulRing with my Vonage phone.
If I have my cell phone SHUT OFF, then my home phone will only ring once.
Then I lose the call.
I don't know what happens to the caller or if it goes to voice mail, but I have noticed at the end of the day when I have my celll phone shut off I have no Vonage voicemail.

At the end of the day, do you have voicemail on your cellphone? This sounds like SimulRing is working exactly as intended. An incoming call rings both your Vonage line and your cellphone, except your cellphone is turned off. Presumably, when your cellphone is off, calls to the cellphone go directly to your cellphone voicemail. In this case, your incoming calls are likely being picked up on the first ring by your cellphone's voicemail. The Vonage line isn't ringing long enough to trigger a pickup by Vonage voicemail.