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Bruafekkay Posted:
agreed drab
individual, large
if the hamlet is
not provided with
the requisite
...

In The Forum:
Vonage V-Phone & SoftPhone
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mauersteine 50x50 unsparing
On Dec 07, 2016 at 20:07:45

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
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Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
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Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
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Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
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Topic:
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On Aug 30, 2016 at 10:38:01


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gagoots
Vonage Forum Senior
Vonage Forum Senior


Joined: Jan 30, 2005
Posts: 85

PostPosted: Tue Sep 04, 2007 8:33 pm    Post subject: Outage Reply with quote Back to top

Vonage outage.
I haven't been getting incoming calls since before noon today.
The person calling only gets a busy signal. No voicemail, no message nada. I am in SE PA bordering Jersey.
I calloed customer service and they told me it was a system issue they were dealing with and would get service back asap.
NOTHING IS LISTED ON THE WEBSITE ABOUT THIS OUTAGE,

AND IT'S BEEN THIS WAY FOR 10 HOURS!!

WAKE UP Vonage!
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navanax
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Joined: Sep 04, 2007
Posts: 1

PostPosted: Tue Sep 04, 2007 8:49 pm    Post subject: Incoming call service problem estimated 3 more hours minimum Reply with quote Back to top

I talked to a Vonage customer service representative a short while ago (after 1/2 hour wait) and after rep. tried dialing my number, was informed that the incoming call problem was expected to take A MINIMUM OF 3 MORE HOURS to resolve. When I suggested at least posting current information on the website (hey, isn't it neat that you have to be a forum member to see the Vonage Service Status - having a Vonage account isn't sufficient), I was told that they expected the "No current service announcements" to be updated in "maybe 1 to 2 hours".
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tneary
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New Forum Member


Joined: Sep 16, 2005
Posts: 2

PostPosted: Tue Sep 04, 2007 8:58 pm    Post subject: Reply with quote Back to top

I called around 7:30 est and was told that it should be working within 1 hour. That was 2.5 hours ago. I am in PA as well, near allentown
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ryoung749t
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New Forum Member


Joined: Sep 04, 2007
Posts: 1

PostPosted: Tue Sep 04, 2007 9:15 pm    Post subject: Vonage Outage Reply with quote Back to top

Yes, they told me this is affecting the 215 and 610 area codes. Yes, it would be nice to not have to read it in a forum. I found the original post just as their offshore support answered my support call after a very long wait.

I told him it is posted in the forums, then he said "oh yes", and explained about the area codes...possibly he read the forums for answers:).

Take care,

Roger Young
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genemitch
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Joined: Sep 04, 2007
Posts: 1

PostPosted: Tue Sep 04, 2007 9:23 pm    Post subject: Outage - frustration Reply with quote Back to top

I have been unable to receive calls since around noon today. I called for support and have been asked to unplug and replug the adapter and they even had the line changed to the second port on the adapter. I can make all calls and also receive calls from other Vonage lines but access from the real world is impossible, with callers getting only a busy signal. I know one other local user of Vonage with the same problem. It seems that their tech support doesn't understand the problem. It seems that it is either a switch problem or their main computer. I am surprised to see only a few other posts about the problem.
genem@bee.net
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gagoots
Vonage Forum Senior
Vonage Forum Senior


Joined: Jan 30, 2005
Posts: 85

PostPosted: Tue Sep 04, 2007 11:43 pm    Post subject: Reply with quote Back to top

Still not fixed yet.
They should not make promises they can't keep
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byoung210
Vonage Forum Associate
Vonage Forum Associate


Joined: Apr 08, 2005
Posts: 16

PostPosted: Wed Sep 05, 2007 4:15 am    Post subject: Reply with quote Back to top

i'm in the same boat. since about noon yesterday it's been out. incoming calls get a busy signal.

it's early now, so i'm not going to test it to see if it's fixed (my wife's asleep and if it's working it'll wake her and my kid up probably). is this fixed for anyone yet?
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