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roscopco
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Joined: Nov 08, 2006
Posts: 1326

PostPosted: Sun Oct 07, 2007 1:53 am    Post subject: Reply with quote Back to top

just a note about being able to receive calls on Vonage Talk, do not do anything with the SimulRing page, do not add or delete a number or your user name from that page, if you do you will lose the ability to receive calls on Vonage Talk. This is an ongoing problem that Vonage hopes to correct soon.
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kamnet
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Joined: Sep 12, 2005
Posts: 229
Location: Mt. Sterling, KY

PostPosted: Wed Oct 10, 2007 9:32 am    Post subject: Vonage Talk wont' let me log in! Reply with quote Back to top

So I'm trying to give Vonage Talk a try for the first time, just downloaded the latest version. I try to log in using my Vonage username and password, and it tells my that it is incorrect.

Is this the same username and password that you use to log into your Vonage web account, or do I need to apply for a new one? I have no problems logging into my web account at all.
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Darrell_G
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PostPosted: Wed Oct 10, 2007 9:47 am    Post subject: Reply with quote Back to top

It is the same username and password you use to log-in to your Vonage web account. The username and password is case-sensitive when signing in to Vonage Talk, so be sure to type it in exactly the way you do to log-in to your web account.
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kamnet
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Posts: 229
Location: Mt. Sterling, KY

PostPosted: Wed Oct 10, 2007 9:58 am    Post subject: Reply with quote Back to top

Yep, I'm typing it in exactly. Now for some reason it logs me in, it brings up the welcome screen, my IM status says that I'm online ... and then the log-in screen pops back up telling me that I'm using an incorrect username or password. If I try to type it in again, the program crashes on me.

Sad
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roscopco
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PostPosted: Wed Oct 10, 2007 11:40 am    Post subject: Reply with quote Back to top

I think your username has to be all in lower case and your password is case sensitive.
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roscopco
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PostPosted: Wed Oct 10, 2007 1:28 pm    Post subject: Now can receive calls on Vonage Talk Reply with quote Back to top

I was having issues with Vonage Talk and receiving phone calls on it. Vonage has fixed the issue for me and others. If you still can't receive phone calls on Vonage talk, sign out of Vonage Talk and then sign back in. Check your Vonage account under SimulRing and see if 011username is listed, if it is then you can now receive calls using Vonage Talk.

There was an issue before if you added or deleted a number from this then Vonage talk wouldn't be able to receive calls. I am not going to change anything on the page.
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kamnet
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Posts: 229
Location: Mt. Sterling, KY

PostPosted: Wed Oct 10, 2007 2:15 pm    Post subject: Reply with quote Back to top

roscopco wrote:
I think your username has to be all in lower case and your password is case sensitive.


Which doesn't help me, because both username and password are all lower-case. Now I get the additional annoying habit of Vonage Talk setting itself to load at start-up, and then crashing before I can get to the preferences to change it!

This is REALLY not Vonage's best effort here.
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tophtml
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Joined: Dec 06, 2006
Posts: 174

PostPosted: Wed Oct 10, 2007 2:40 pm    Post subject: Reply with quote Back to top

On the Taskbar Click "Start" > "Run" then in the "Run" box, type "msconfig" then click the startup tab, then un-click vonagetalk, then click "Apply", "OK" and restart.

Vonage talk will not load on startup. If you don't want it loading, start up Vonage Talk, click "Tools" > "Preferences" > and un-click the load Vonage Talk at startup option and then click "Save"
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kamnet
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Posts: 229
Location: Mt. Sterling, KY

PostPosted: Wed Oct 10, 2007 3:45 pm    Post subject: Reply with quote Back to top

Again, the problem is that Vonage crashes before I can go into the settings and change it to stop auto loading. And I loathe having to use msconfig to manage programs that should just know better.

I made the decision to just uninstall Vonage Talk instead. I'll check it out when it is a more stable product. If I'm still a Vonage customer by then Wink
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ed56
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Joined: Jun 08, 2007
Posts: 832

PostPosted: Wed Oct 10, 2007 3:53 pm    Post subject: Reply with quote Back to top

kamnet wrote:
Again, the problem is that Vonage crashes before I can go into the settings and change it to stop auto loading. And I loathe having to use msconfig to manage programs that should just know better.

I made the decision to just uninstall Vonage Talk instead. I'll check it out when it is a more stable product. If I'm still a Vonage customer by then Wink


Too bad, as I think this Vonage feature/product is a big plus for being a Vonage customer.

I am sitting on my boat where I do a lot of my work from, just talked to my son on his comcast Voip in California, my bluetooth hands free . . .worked like a charm.

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