Vonage Talk and Windows Vista

Posts: 881 · Vonage Forum Evangelist Joined: Nov 05, 2005 Posts: 881

mwmcclure wrote:

roscopco wrote:

With Vonage talk you can only make calls to other pcs or to phones. You can only receive calls from other Vonage talk users or the IM programs listed.

Perhaps I am mis-reading your reply but in my experience, I can use Vonage Talk just like any other soft phone. I am able to make or receive calls to or from any phone number. I am uninterested in the IM capability but the voice seems to work very well.

I discovered this great little tool last night and have spent quite a bit of time playing with it and getting everything tested. I am running Windows Vista 64bit and the only issue I have encountered so far is that I am unable to put a call on hold and then recover it. Once it is on hold, it will not come back.

For a pre-release software it works pretty well and does everything I need it to do. Now I don't have to worry about using my work softphone while traveling, I can use my home phone.

Woo Hoo!

- Mark

You can receive calls from any number, meaning non-Vonage numbers? I can make calls to any number but I have not been able to receive calls from any number when I'm signed in to Vonage Talk.

When making an outbound call with Vonage Talk, have you noticed what sounds like a double ring? It's like one ring is louder than the other and they will overlap one another...this was not present in the previous version.

Posts: 1327 · Vonage Forum **MVM** Joined: Nov 08, 2006 Posts: 1327

With Vonage talk it is impossible to receive a call on it from a phone. You are supposed to be able to receive "calls" from other Vonage Talk users and IM programs, but the chat feature isn't working.

Posts: 80 · Posted: Thu Sep 06, 2007 9:39 pm Post subject:

roscopco wrote:

With Vonage talk it is impossible to receive a call on it from a phone. You are supposed to be able to receive "calls" from other Vonage Talk users and IM programs, but the chat feature isn't working.

I'm not sure what I'm missing here but I am doing the impossible. I have just made three test calls from three non-Vonage sources and answered them on my laptop using VonageTalk 0.9.1.

I called my Vonage line from the three sources below:

My work phone which is based on a PBX hosted by Level 3.
My work mobile phone which is an Alltel Wireless device.
My personal mobile phone which is a Verizon Wireless device.

All three lines caused VonageTalk to ring as well as my home phone, I was able to answer using VonageTalk and hold a conversation. I also made many calls in the last two days outbound so I would say this is a highly functional beta softphone that works very well.

While I was typing this reply, I happened upon a friend who I tipped off to VonageTalk on Tuesday. She uses a soft phone for work all day long and has stopped using her Vonage adapter and cordless phone to make personal calls. She uses the same headset and VonageTalk to switch back and forth between her Cisco IP Communicator and VonageTalk depending on the conversation she wants to have. I'm fairly certain that this is working.

I stumbled across this on the support forum on http://alpha.vonage.com and this may be why some aren't getting inbound calls properly.
https://forums.vonage.com/showthread.php?t=158&page=3

- Mark

Posts: 1327 · Vonage Forum **MVM** Joined: Nov 08, 2006 Posts: 1327

A few other people are able to receive calls on Vonage Talk, but it may have to do with simuring. Check your account to see if Vonage talk is in Simuring.

I have called Vonage on this and I was told that you can only make calls with it, then again I was also told by Vonage that you can only call other Vonage numbers and that is incorrect.

Posts: 1327 · Vonage Forum **MVM** Joined: Nov 08, 2006 Posts: 1327

Vonage tech support is looking into this for me.

Seems like the people who have it working have in the SimUring feature 011vonageusername listed. I had it there before, but entered another number and got an error that 011vonage was a valid number.

Posts: 881 · Vonage Forum Evangelist Joined: Nov 05, 2005 Posts: 881

You mean to tell me you actually got someone from Vonage support to actually respond to you from the "other" site, or did you call Vonage tech support? I sent a PM to one of the moderators and have yet to get a response.

Posts: 1327 · Vonage Forum **MVM** Joined: Nov 08, 2006 Posts: 1327

Darrell I sent a PM to one of th moderators and they responded and also posted on the site.

For the moment if you have the Simulring in place to do inbound calls to your Vonage Talk software, do NOT remove it as there may be no way at this moment to restore it.

Like others I had added another number to Simulring and I can no longer reproduce the 011username.

I may have to call Vonage themselves to see if they can help me out.

Posts: 881 · Vonage Forum Evangelist Joined: Nov 05, 2005 Posts: 881

roscopco wrote:

Darrell I sent a PM to one of th moderators and they responded and also posted on the site.

For the moment if you have the Simulring in place to do inbound calls to your Vonage Talk software, do NOT remove it as there may be no way at this moment to restore it.

Like others I had added another number to Simulring and I can no longer reproduce the 011username.

I may have to call Vonage themselves to see if they can help me out.

Thanks for the info. BTW, I didn't remove my username...thinking that the feature was not enabled, I clicked on the Enable button and all but the last digit of my username disappeared. Even when my username was there, the inbound call feature did NOT work for me.